Known Issues

Issues submitted by users and confirmed by moderators. Threads are only moved here once confirmed. New posts can not be made to this board by users but you may participate in the discussion. To post a suspected issue, please use the Troubleshooting forum and if the issue is confirmed as a bug, it will be moved here.

138 questions in this forum

  1. 3 votes
    31 answers
  2. Error loading Vision Library

    2 votes
    15 answers
  3. 0 votes
    1 answer
  4. Checking Activation?

    3 votes
    4 answers
  5. 1 vote
    4 answers
  6. 8 votes
    84 answers
  7. 7 votes
    22 answers
  8. 0 votes
    3 answers
  9. 0 votes
    3 answers
  10. Disappearing Title Block

    4 votes
    42 answers
  11. 0 votes
    7 answers
  12. 0 votes
    2 answers
  13. 0 votes
    2 answers
  14. VW 2018 slow start up time

    5 votes
    42 answers
  15. 3 votes
    4 answers
  16. 0 votes
    4 answers
  17. 0 votes
    2 answers
  18. 4 votes
    10 answers
  19. Renderworks is dead?

    3 votes
    24 answers
  20. 9 votes
    32 answers
  21. 5 votes
    10 answers
  22. 4 votes
    12 answers
  23. 0 votes
    9 answers
  24. 0 votes
    22 answers
  25. Create Roof Bearing Inset

    2 votes
    14 answers
  • Upcoming Events

  • Posts

    • Yes: However, that is the last macOS version that Vectorworks 2015 was compatible with.
    • thanks .... but .....   I can't find the right statement in the Knowledge Base.   The answer given in the posting by JimW on October 21, 2016 IMPLIES that VW2015 will work with El Capitan, (OS 10.11.xx)  but it does not explicitly state that they are compatible.    Can anyone else give me a definite answer ?
    • @ajs Thank you for taking the time to write this!   You are correct that there is a single render mode. We are placing a light source in the model at an arbitrary location and doing basic openGL rendering w/textures. The AR rendering engine is totally different than what is used in Vectorworks and any rendering settings do not carry over into the Nomad AR viewer. What you want to do is set the fill color of the objects in your model to white. The viewer does not currently support draw edges or ambient occlusion. I have gotten similar feedback to yours so I will bump up the priority of this wish.   Here is an example of a model where all the objects have a white fill:  
    • I installed 10.13.3 Supplemental Update and did not see any degridation in graphics performance on the Mac listed in my signature.   To clarify, this driver update will not install?

      If that is the case, there wouldn't be a forthcoming fix from our end, Apple would have to support the latest drivers.
    • When updating the value of the 'Sheet Title' on my Title Block Border, via the Title Block Border Settings I am experiencing a continuous live refresh of the title block with each character entered. This prompts me to enter my title slower to ensure I'm typing the correct description.   If I modify the sheet title via the Sheet Layers tab in the Organization window this of course is a non issue.   Has anyone else experienced this problem?