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Downloading resources error message with SP 3


Since upgrading to SP 3,  I am getting this error message when trying to download textures that were previously available on SP 2. Has something changed with regard to downloading resources?





Screen Shot 2017-03-24 at 11.20.09.png

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Moving thread to Known Issues, reposting a Best Answer since this seems to be common:

If you are on a Mac and experiencing the issue where libraries do not install, try the following:


1) Close Vectorworks.

2) In your Application folder, right click on the Vectorworks 2017 folder and choose "Get Info"
3) Set the permissions so that each listed user (System, YourUsername, etc) is allowed to Read and Write.

4) Then, click the lock at the bottom right, unlock it with your admin password if prompted

5) Click the gear and choose "Apply to enclosed items" like so, it may take a few moments to finish:




6) Reboot your machine, then restart Vectorworks and try installing the libraries.

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Thanks. I think it's got something to do with the update - I had to re enter my serial number when I installed the service pack on to my laptop which I have never had to do before. My computer in the office behaves updated normally and behaves as I would expect.

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