Downloading resources error message with SP 3

[markdd]

Since upgrading to SP 3,  I am getting this error message when trying to download textures that were previously available on SP 2. Has something changed with regard to downloading resources?

 

Thanks 

 

 

[PVA - Admin]

Moving thread to Known Issues, reposting a Best Answer since this seems to be common:
 

If you are on a Mac and experiencing the issue where libraries do not install, try the following:

 

1) Close Vectorworks.

2) In your Application folder, right click on the Vectorworks 2017 folder and choose "Get Info"
3) Set the permissions so that each listed user (System, YourUsername, etc) is allowed to Read and Write.

4) Then, click the lock at the bottom right, unlock it with your admin password if prompted

5) Click the gear and choose "Apply to enclosed items" like so, it may take a few moments to finish:

 

 

6) Reboot your machine, then restart Vectorworks and try installing the libraries.

[bcd]

They downloaded correctly here:

 

[markdd]

Thanks. I think it's got something to do with the update - I had to re enter my serial number when I installed the service pack on to my laptop which I have never had to do before. My computer in the office behaves updated normally and behaves as I would expect.

[PVA - Admin]

Give this set of steps a shot, please:

 

 

[markdd]

That did it! Thank you Sir!

[Trish]

Hi, 

I have already downloaded the vectorworks software yesterday and today it will not let me open it. When I try to open the file today it says "the code execution cannot proceed because VWMM.dll was not found. Reinstalling the program may fix this problem."

 

Any help would be appreciated