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Toggling between Document Tabs

Question

Has anyone encountered issues while toggling between document tabs? For instance, toggling from one document to another,  the screen will show active document , but navigation palette and Object Info Palette are those of the previous document , and any actions will affect the previous file, not the one shown currently on screen.

It will happen intermittently, so I haven't be able to recreate it to pinpoint the issue. 

I'm using Windows 10 and Vectorworks 2018

 

TIA

 

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11 answers to this question

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@Aspect_Design Are you on PC? I just switched from Mac to PC, so I'm wondering if it's due to the OS. Thanks for responding. I was starting to think it's user error!

 

 

 

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On pc - it’s completely random and impossible to pinpoint, force or replicate.  Works as it should and the next switch... nup. Restart the application- very  frustrating.

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Also have this issue - working in V-2018 on Windows 10 but also happened in Windows 7. Only fix so far is restarting vectorworks. Save often.

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On 9/6/2018 at 10:30 PM, Jim Wilson said:

Marked VB-146728

A fix for this one has been found and is going into 2019 for sure, I'll check to see about getting into the SPs for 2018.

We have all upgraded to VW 2019 in our office and are still having the same problem. Cant switch between open documents and end up closing all files and re-opening them. 

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1 minute ago, twhitwell6 said:

We have all upgraded to VW 2019 in our office and are still having the same problem. Cant switch between open documents and end up closing all files and re-opening them. 

Since the filing of VB-146728 we found something else out that can cause it. Reply back with the following from any of the affected machines where it was confirmed to not be working and I should be able to try something:
 

 

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5 minutes ago, twhitwell6 said:

Hi Jim, 

Please see the text file attached. Thank you for looking at this for us.

DxDiag.txt


Close Vectorworks entirely, then download and install this driver:

https://downloadcenter.intel.com/download/28566/Intel-Graphics-Driver-for-Windows-10?product=96551

Reboot your machine completely, then relaunch Vectorworks and tell me if it allows document switching. HOWEVER: This machine looks to be below the minimum spec for 2019 as far as its graphics card goes, so there is only so much we can troubleshoot.

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