Kevin McAllister Posted October 23, 2017 Share Posted October 23, 2017 6 hours ago, Nikolay Zhelyazkov said: The initial value for Scale Factor is set to 1 and it is really strange that it defaults to 0 for you. Could you give me link to the submitted bug, or attach the files, that have this issue, here, so that I could investigate the problem further more? Steps to reproduce the bug or screen recording showing it will be helpful too. Nikolay, my file was submitted via the Bug Submit form. Note that the bug tracking system that is being used by NV employees is not public yet so I cannot send you a link..... you're not the first to refer to it in a post. 6 hours ago, ptoner said: What was the procedure that they told you to do, in order to get the scaling of the titleblocks reset? ptoner, these are the links to the preference reset instructions that Tech Support sent me - Quote Please follow the instructions below to first backup and then reset the Preferences folder. 1. Shutdown Vectorworks and follow the instructions to backup your Preferences folder. https://forum.vectorworks.net/index.php?/articles.html/articles/backing-up-vectorworks-preferences-r609/ 2. After backing up the folder, follow the instructions below to reset all Vectorworks preference files. https://forum.vectorworks.net/index.php?/articles.html/articles/troubleshooting/resetting-vectorworks-preferences-r264/ 3. Restart Vectorworks and check to see if the problem persists. VW2018 has required multiple resets in the first month and a bit of use.... far more than any other version. Kevin Quote Link to comment
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