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Matt Panzer

Vectorworks, Inc Employee
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    937
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About Matt Panzer

  • Rank
    500 Club

Personal Information

  • Occupation
    Architectural Product Planner
  • Homepage
    www.vectorworks.net
  • Location
    Columbia, Maryland

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  1. Matt Panzer

    Create Wall Recess

    Could you upload a file containing the wall with the recess and window so I can have a look?
  2. Matt Panzer

    What is wrong with Vectorworks 2019

    Ah. That could be the problem, but I’ll have to look into this to be certain. Are you using Vectorworks 2019 SP1?
  3. Matt Panzer

    What is wrong with Vectorworks 2019

    @rsoularie, I see none of these problems on my machine. Everything is very responsive. @techsupport, could someone take a look at this?
  4. Matt Panzer

    What is wrong with Vectorworks 2019

    @rsoularie, Thanks for the information. If you can send me one of these files privately, I'd love to have a look. I'm wondering if theres a specific object or setting that might be triggering this. If we can reproduce the problem, we should be able to fix it. -Matt
  5. Matt Panzer

    What is wrong with Vectorworks 2019

    Does this happen only in specific files or in any file? Can the problem be reproduced in a new blank file? If it only happens in specific files, can you send me a file that does this? Please also include the steps to reproduce the problem.
  6. Matt Panzer

    Crash When "Display Objects Before Cut Plane" Selected

    Thanks for the update, @David S ! Engineering is working hard on these issues. It's good to hear they've improved!
  7. Matt Panzer

    Crash When "Display Objects Before Cut Plane" Selected

    OK, great! Thanks David!
  8. Matt Panzer

    Crash When "Display Objects Before Cut Plane" Selected

    Hi David, Thanks for the update. The rendering looks great! Thanks for sharing. 🙂 Do you know if the crash related to "Best Performance" was reported?
  9. Matt Panzer

    Crash When "Display Objects Before Cut Plane" Selected

    I'm sure the UK distributor will get this in the right hands, but please do keep us posted. I will also report back if I hear anything on my end. Beautiful clip cube rendering!!!
  10. Matt Panzer

    Crash When "Display Objects Before Cut Plane" Selected

    It's OK for me on both Mac and Windows. If I could get it to crash, I submit a bug myself. Reporting a bug that cannot be reproduced is of little use. If you wouldn't mid submitting one, our Quality Assurance team will be able to communicate with you to try to get a reproducible case.
  11. Matt Panzer

    Crash When "Display Objects Before Cut Plane" Selected

    I cannot reproduce the crash on my machine. Would you mind submitting a bug along with your files? https://www.vectorworks.net/support/bugsubmit
  12. Matt Panzer

    Crash When "Display Objects Before Cut Plane" Selected

    Never mind. I got it. Need more caffeine...
  13. Matt Panzer

    Crash When "Display Objects Before Cut Plane" Selected

    Tom, Did you send me a file for this? If so, what was the name of it? Sorry, I've been looking at so many files, I cannot remember if you sent one.
  14. Matt Panzer

    Crash When "Display Objects Before Cut Plane" Selected

    @David S, Thanks for the file! Nice work! It does look like you had some fun modeling it. Unfortunately, I don't see any freezing or crashing on my Mac. I see from your screenshot that you're on Windows. @Tom Klaber, are you on Windows as well? Are you both seeing this in VW 2019 SP1? I'll give this a shot on Windows and report back...
  15. Matt Panzer

    Crash When "Display Objects Before Cut Plane" Selected

    @Tom Klaber, Have you been able to reproduce the crash since we last spoke? @David S, Can you send me a file (and steps) that can reproduce the crash?

 

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