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Neil Barman

Vectorworks, Inc Employee
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About Neil Barman

  • Rank
    Journeyman

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  • Occupation
    Product Specialist at Vectorworks and Architect AIBC
  • Hobbies
    Tennis, photography, kayaking, podcasts, espresso, motorcycles.
  • Location
    Canada

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  1. @ESH While the above link does get you to a page where you can submit a tech support request, I have also emailed you directly with more info about the tech support that is available to you. I'm confident that once you submit your file to our tech support team for review, they will be able to figure out what is happening in it.
  2. Hi @sara.t, That is unusual and I'm not able to reproduce it here with either existing or new files. The engineers would like to take a look at your file to determine what is happening. Could you please submit your file that is exhibiting this issue via the Bug Submit page here. Thanks... we'll get to the bottom of what's going on.
  3. @sara.t Welcome to the Forum! Which version of Vectorworks and Service Pack (SP) are you currently using? You can find this under the Vectorworks menu > About Vectorworks. In the lower left of that same About Vectorworks window, it is a good idea to press "Check for Updates" to see if there is a newer SP you should be using. If you need to update, please do then re-check to see if the issue persists. (It also helps to add your computer specs and Vectorworks version info to your Community Forum signature. You can do this via the icon in the upper right corner > Account Settings > Signature.) If you are up-to-date with your SPs for the Vectorworks version you are running, try saving and closing the file, and re-opening it. It that doesn't solve it, trying quitting Vectorworks and restarting it, then checking again. If that doesn't solve it, try restarting your computer and checking again. About the interior elevation extents, as I check the same thing in VW2021 SP0 (the initial release), I'm not seeing the same blue handles you are (which made me wonder about the Vectorworks version and SP you are using). Below is an image of what I get. As expected, I am able to change the length of the interior elevation using the two handles that I have highlighted. Please check back in here with your Vectorworks version and we can go from there. This may be something that our tech support team should look at with you but a simple SP update may take care of it.
  4. @Design for Laughing Thank you for the appreciation! And you point out something very crucial about using any pro-grade application (as the same thing occurs with users of Adobe’s apps): Amount of time spent using an application doesn’t equal depth of knowledge. Case in point, I used Vectorworks for many years as a 2D only tool, early on because because I didn’t know any better, then briefly because I was hesitant to change, and finally because the offices where I worked forbid 3D. It was only when I went out in my own, jettisoned my hesitation, and finally made the time to dig a bit deeper did I discover how much Vectorworks could do. And while I know a lot about Vectorworks now, I still learn new things about it almost every day. You are so right – We can always learn something new.
  5. @rb-arch Thanks for bringing this one to our attention. I was finally able to reproduce the issue in the annotation space of Sheet Layer Viewports (it doesn't occur in Design Layers). The engineers are working on a fix.
  6. I just happened upon this thread so I thought I would take a look. I don't see a file from you in Tech Support @archdaly, but since you mention that you may have an imported a file from the 3D warehouse, I wanted to check to see if you first opened that 3D warehouse object and inspected its complexity and quality? Objects at the 3D warehouse do of course vary in terms of quality and complexity (especially when it comes to the number of polygons) so it is advisable to inspect them, and if need be simplify them, in their own new blank Vectorworks file before bringing them into your otherwise healthy Vectorworks file. I hope this guidance helps.
  7. @ArchiPam If you are noticing that Vectorworks is missing some textures or other resources you wish we had, please do submit such requests via the Wishlist section of the Forum. Include as much detail and as many examples as you can so that the Content Development team has as much info as possible to work with. In the meantime, @jeff prince's charred wood texture above looks like it should serve you quite well. When it comes to textures, if the existing collection in the Resource manager doesn't have what you're looking for, making your own is often the best quick solution. Typically it isn't too difficult to search the web for non-copyrighted, tile-able images as your starting point. After picking the one you want you can then tune all of the texture's settings as you wish. If you search for "Rendering" at Vectorworks University you should see a number of related videos, including a session specifically on Renderworks Textures, that will help with the process. Also... There is actually a Resource Sharing section of the Forum and even a sub-section for sharing textures. I hope this info helps.
  8. Today would be a good day to open up your Vectorworks Preferences and take a look around... That is, after you install Vectorworks 2021 of course 😉
  9. @BenG As what you are asking about sounds likely unrelated to the topic of this thread, I would recommend starting a new thread with your questions. This should help get some fresh attention on your query. Please do include the file you are referring to (or a link to it) and/or a screen capture video of what you are describing. Thanks!
  10. @Karl Martin The basic answer to your question is Yes. There would almost certainly be a way to start with what you have been given on a sheet layer and ending up with a drawing layer (aka design layer) that is a replica of the original sheet layer but instead composed of simple lines. Vectorworks in extremely capable when it comes to such unique processes. However... Doing this to a file would likely take some time to complete and it is difficult to say exactly how it would be done without seeing the file. Developing a workflow for this, if you are not familiar with commands beyond the mere basics, may require the assistance of a consultant. On top of all this, doing these modifications to a file sounds like it would be drastically reducing its usefulness relative to how Vectorworks is designed to be (and shines when) used. On the other hand, I would encourage you take this opportunity to increase your Vectorworks skills a bit. Since you already have some Vectorworks experience, it is very likely that, with a bit of one-on-one training, you could make that existing file do what you need it to do. You would be then be able to do more drawing/edits on the design layer, work with those symbols, use viewports to show your work on a sheet layer, and print or export to another application. The skills your add while learning about these things will of course benefit every future project you do. If doing some training sounds like something you would like to do, send an email to training@vectorworks.net and they would be happy to assist.
  11. ... but even better! @SS18 I recommend that you check out the two short videos about the Resource Manager that are part of “The Basics” course at Vectorworks University.
  12. @BenG What you are describing is very likely related to something else (and may actually be related to how you are doing steps, it hard to tell from your descriptions) so I would recommend creating a new thread in the General section. That way, your query would be reviewed on its own. If you are able to include a full screen recording of what is happening, especially in scenario 2, that could help others as they assist you.
  13. Well put, @michaelk! @Kieron I would recommend requesting and downloading the educational version and giving it a try. If you do find any bugs, just report them to us so they can be investigated and, ideally, solved. Keep in mind though that VW2020 is at SP5, so it may only have one Service Pack left in its development cycle (don't quote me on that – I'm not on the development side of things.)
  14. That's brilliant @Matt Panzer!! I was curious to see how the shadow catcher approach would look in action, comparing two schemes, so I went ahead and did it. I made a new design layer with the "extended" design, a bit of sheet layer viewport duplication & layer visibility adjustment, some viewport naming and voila: The file is attached too, in case anyone would like to see the file organization: Shadow Study Allowed vs extended v2020.vwx
  15. Do you mean that sometimes you don't have to zoom in that close to see the graphical bug that you are getting? If so, can you share a file that shows the graphical issue without having to zoom in as far as one has to with the "weird graphic" file? If this is indeed a bug we would like to be able to identify it and correct it. Thanks.

 

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