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inikolova

Vectorworks, Inc Employee
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    Quality Assurance Manager
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    United States

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  1. Thanks, @Christiaan! I commented on the VB issue with my findings, but I will post a summary here for everyone else to be able to see. The issue you are seeing seems related to the size of the model and this should no longer be an issue with the re-engineered 3D model viewer that we are currently working on. I sent the issue to our engineers to see if we can have a short-term solution. It seems like the current Web View viewer, when used within the web portal, fails to load when the page is reloaded under high memory consumption circumstances.
  2. Very cool! Thanks for sharing!
  3. @mjmudd, Please make sure you have the latest available app version installed. You can download it from here: https://cloud.vectorworks.net/download/latest/Mac Just drag it to the apps folder to replace the old one. Please let me know if the issue persists and we will investigate further. Best regards, Iskra Nikolova
  4. Hi @Christiaan, Do you have a bug number for the problem you are referring to? I remember one bug where export to Temporary Storage was returning a script error, and I believe that was fixed in 2021 SP3. What Vectorworks version are you using? Best regards, Iskra Nikolova
  5. Hi @Jan-Burger TROOST, I am collecting requests for other third party cloud storage integrations, but we do not have anything lined up for implementation yet. I will talk to the team to see if we can fit another integration into our schedule, but I cannot promise anything at this time.
  6. Hi @LeeElston, On the Publish dialog, select the item that you want to publish to an image and click the Options button. In the dialog box that appears, make sure the checkbox to Update visible out of date viewports is enabled. Please let me know if you continue to have troubles. Best regards, Iskra Nikolova
  7. @Sittingducks, We are planning to release a new version of the Vectorworks Cloud Services desktop app in a couple of days, which we would expect to fix this issue. I will let you know when it becomes available.
  8. @Jan-Burger TROOST, Thank you for your participation yesterday! It was very nice talking to you!
  9. @line-weight, I really appreciate the time you took to describe your workflow and the way the new 3D model viewer in Nomad should work. It does help a lot! Regarding the difference of appearance, it seems like you have draw edges turned on in Vectorworks and not in the web view. If you use the export Web View menu command in Vectorworks to generate the 3D model, there is a setting for Draw edges. Try turning it on and see if you can get a closer appearance. Unfortunately the automatic generation of the 3D model on the cloud doesn't allow you turn on this setting. So, I think your feedback also indicates that the Cloud 3D model generation should be configurable the same way as the local export. I notice a slight color difference as well, but I think this is due to the lighting conditions. Light sources that are available in the Vectorworks model are ignored during the export to web view. Instead, a default overall lighting scheme is used for basic visibility of the rendered objects. So, preserving the light sources also seems important to you, as it affects basic appearance. Best regards, Iskra
  10. Good to know why you are not using it. We can add other supported file types to tour slides the next time when we release enhancements to Presentations. I have already heard this wish, so it is already on my list. 🙂
  11. Have you tried the Vectorworks Cloud Services presentations? From a quick look at Theasys, it seems very similar to what Tour slides can do, just with a bit more advanced features.
  12. @line-weight, This is a link to the Help article: https://cloud.vectorworks.net/portal/help/pages/create-presentations/?app=WEB Also, when you sign into cloud.vectorworks.net, go to My presentations on the left panel. You will see a Sample presentation. Click on it to view the slide view. Click on the Tour example slide. Click on the pins to move from one panorama to another. Please leet me know what you think about this functionality.
  13. Have you tried creating a virtual tour out of linked panoramas, using the Vectorworks Cloud Services presentation feature on the web portal? I think it is a great option to deliver a walkthrough experience without complex navigation. I have only heard good things about it so far.
  14. I am noting everything you mentioned, so it will be considered. We will also make sure to share early Betas, so you can check it in the early stages and provide more feedback at that point.
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