inikolova

Hi @Landartma, Yes, the Nomad interface changed earlier this year. You can back out of the folder where your photos are and tap and hold the folder itself. You should see a context menu with the Photos to 3D model option on it. Also, on the web portal, you can select all by using the standard keyboard shortcut for select all (Ctrl+A). Then right click to see the context menu, or use the context buttons on the right side of the top bar. Let me know if you need any additional help or information. Best regards, Iskra Nikolova

Same name and location, yes.

Hi Collen, You can send it to me (inikolova@vectorworks.net) and I will see if we can get it exported for you. If everything else fails, I would be able to export it with an unofficial release build after the engineers check in the fix for the issue, so you won't have to wait for the official release.

Hi @line-weight, Yes, we only support saved views that are created in the viewer at this time. Exporting a new version of your model will preserve the saved views you created in the previous version, so you only need to create them once and continue updating them as your model evolves. I hope we would be able to support export for saved views from the Vectorworks file in the future. I can't provide an estimate at this time, because this team is currently focusing on a different project, which is to update the viewer, so that it combines 2D and 3D views. You would be able to switch between plan, section, and 3D views. Preserving the saved views from the Vectorworks file would make a lot more sense after that. Best regards, Iskra Nikolova

Hi Colleen, I asked the engineers to take a look. I believe the issue is in the Vectorworks export command, which leads to Vectorworks crash when executed. As far as I can tell, this is not specific to the Cloud processing, so the problem can't be avoided if the command is executed locally. I do not have any suggestions to work around this problem at this time. I will let you know when I hear back from the engineers. Best regards, Iskra Nikoloca

@Andrew Cass, a response from our engineer is that it seems like something has deleted files that are essential for the app to run. One assumption may be an antivirus program. So, we think a re-install should be able to fix the issue, as long as these files don't keep getting deleted.

@jnr, The TXT and TIFF files are beneficial to the Photos to 3D model processing. They include depth and orientation data that aid in object reconstruction. To select the entire folder for processing, you need to be one level up, not iside the folder itself. In your case, you need to be in nomad/Vecotorworks cloud/Files/myfiles/ and tap and hold the "project folder" from the file list. You will see this context menu.

@jnr iOS Nomad was recently redesigned, so the location of the Reality capture tools is easier to discover. Multi-select is not yet added as a feature in the new app, but for Photos to 3D model, you can tap and hold the folder where your photos are (make sure you don't mix photos from different scans in the same folder) and the Photos to 3D model is available as a context menu option. I hope this helps. Please let me know if I can help with anything else about Nomad.

Thanks for tagging me @Pat Stanford. @Andrew Cass Can you please try downloading the latest version of the Cloud Services Desktop app from here https://cloud.vectorworks.net/download/latest/Windows and email me your log files (inikolova@vectorworks.net) if the problem persists? Zip up the entire folder C:\Users\<your username>\AppData\Local\Temp\Nemetschek\Vectorworks Cloud Services\. Thanks, Iskra Nikolova

Hi @Regie, On the computer where you are having the issue, please zip up send me (inikolova@vectorworks.net) your desktop app's log files located at: Mac: ~/Library/Logs/Nemetschek/Vectorworks Cloud Services/ Windows: C:\Users\<your username>\AppData\Local\Temp\Nemetschek\Vectorworks Cloud Services\ This would help us investigate the issue you are seeing. Best regards, Iskra Nikolova

Hi @exhdesigner, Would you please provide some more details as to what you are experiencing and I would be happy to help or investigate further. Best regards, Iskra Nikolova

Hi @Joe Golden ENT, If you don't mind sharing a file with the problematic symbol, please send me an email at inikolova@vectorworks.net (or a personal message on the forum) with a link to the .vwx file, so we can investigate. To me, it seems like an export from Vectorworks problem rather than a viewer problem. Best regards, Iskra Nikolova

@Geoffrey_S, I am sorry, I just realized that I haven't responded to your comment yet. This looks different than the topic of this thread, but if you send me a link to the file that fails to load, we can look into it. You can either send it as a private message here on the forum, or email it to me at inikolova@vectorworks.net. Best regards, Iskra Nikolova

@Takaaki Mizuno, I have experienced some freezing of the file list when navigating in and out of folders as well. I don't think this is related to the update process itself. The team is trying to figure out what is causing it.

@Marno Snyman I hope we will have an app update posted to the AppStore some time next week.