Dave Donley

@MartinBlomberg Hello Martin can you share the VWX file with me? Since there are many copies of the chair, reducing geometry in the chair will have the greatest impact, as well as number of repeats.

Hello Marcel, The Vectorworks installer installs some necessary system libraries that are required for Renderworks to run correctly. If they just copied Vectorworks to these machines they should try running the full installer and restarting.

Thanks for the notice Helm, I will forward this to them.

The heliodon has a Sun Brightness field in the Obj Info palette shape pane, you can try brightness above 100%. Also, the physical sky background that comes into your document when you choose Realistic Interior Fast has its brightness set to 300%, which will put more sky light into the room. If your sky background is still set to 100% brightness try cranking it up. HTH

If you want to see what light is actually in the scene turn off ambient. Also, ambient doesn't bounce around at all it will just flatten the look if you turn it up. It will not correct anything. Lights with no shadows on is non-physical and can easily cause the scene to become overlit, similar to turning ambient up which is also non-physical. Note you can increase the brightness of directional light, heliodon, or sky backgrounds above 100%. Try turning off ambient and indirect lighting to see what the renderer has to deal with.

Hello Gabriel Chan: Is the only source of light the windows at the end of the room? Since this is an interior the indirect lighting should be set to Interior. Exterior is assuming an exterior scene and will not work well for this situation. Also, by default the glass textures in VW have their indirect lighting options set to "Use Portal". This is a technique that helps the renderer shoot rays at the windows where the only light is coming from. If it is not on for your glazing texture already you can try that and it improves quality. Indirect lighting quality will also help smooth this out, as well as adding more light than just the light finding its way through the windows.

Hello MartinaL and Nico_be: Thanks for letting us know the link is broken, a later version will have a fixed link for this. More plants are available here: https://vectorworks.rendermall.com/?language=en

Hello lcda: This should work, I tried with and image bump on a sphere with textures on and colors off and I'm seeing the bump map. Your rendering has glass showing like it should so it's doing something. Is the bump too subtle or really large or really small?

That format is used for internal storage of texturing info. I don't know why it's visible to you in this alert. It doesn't change (at least not in any recent versions) so replacing or not should have the same effect. Hope this helps!

Hello lgueron: Sorry for the problem. Can you send me the model so I make sure this is fixed in SP2? There is a difference in reflectivity with the latest Cineware we are using and the bug for that is fixed for SP2 upcoming. The bug is that reflectivity like image or glass looks like mirror.

Hello BGD: Can you send me a simple file to show this?

Service Pack 2 has the fix not Service Pack 1. SP2 will be out in a month. Sorry for the delay.

Hello, the Enscape free beta period is coming to a close. Enscape is about ready to ship the Vectorworks plugin. You can get the free beta here if you haven't already: https://enscape3d.com/works-with/vectorworks/ Edit: to get the very latest beta of Enscape go here. This installer works with 2020 and 2021. They update nearly every two weeks: https://enscape3d.com/version-history-preview/ Let us or Enscape know if you have any remaining issues using Vectorworks and Enscape together. You can report issues directly to them with their Feedback Tool. It has been a pleasure developing this plugin with them, they are a great partner. Enjoy!

Hello J Coups: Vectorworks imports point cloud data. On import you will likely want to reduce the number of points in the cloud (these can be enormously huge and Vectorworks is not a point cloud-specific authoring program). Once imported you can use the clip cube to line up sections and trace geometry. A point cloud can be converted to 3D loci that can then be used to define a Site Model, if you want to capture the terrain. Some links from the help: https://app-help.vectorworks.net/2019/eng/VW2019_Guide/Import/Importing_a_Point_Cloud_Object.htm https://app-help.vectorworks.net/2019/eng/VW2019_Guide/SiteModel1/Extracting_3D_Loci_From_a_Point_Cloud.htm Also Vectorworks Cloud Services can turn drone photos into point clouds and/or textured 3D models. This can require some curation of the photos to improve success. https://cloud.vectorworks.net/portal/help/pages/capture-photos-for-3d-models?app=VECTORWORKS

@Will Can you send me the file? I was looking at the stone wall, which looks like displacement and maybe a reflection map there. It also looks like this is using an HDRI environment background and maybe that has differences.