Dave Donley

When you connect to Maxon's new solution you can export to C4D from there with full fidelity in what you are seeing. Existing Send to C4D in Vectorworks will be adjusted over time. We are working closely with Maxon engineering to improve all aspects of our use of their technology.

Yes we are very excited to work with Maxon together on this initiative. As mentioned in the press release this is a combination of efficient workflows, assets, and cinematic quality real-time rendering. Cross platform not just PC. Optimized to your highest priority workflows in particular.

@Yuju94 If you set ambient light brightness to something like 20-35% and ambient light color to blue I would expect it to look like your image above ^. There is also an Artistic Renderworks Lines and Shadow render mode that can produce a look like this, where the shadow color is controllable.

Hello @Yuju94 The ambient light setting will let you adjust shadow strength and color HTH

https://app-help.vectorworks.net/2025/eng/VW2025_Guide/Objects_edit2/Transforming_objects_with_the_3D_dragger.htm

Hello @Just.Mike AI Visualizer requires subscription, or VSS license. Do you have either of those licenses?

@wellebracht Thanks for the file I am seeing the same thing with image export. Will investigate and let you know what we find.

@wellebracht I wouldn't expect different results for image export, can I a portion of the model that shows the problem? Will need something to debug with.

I think you've narrowed this down, when we export without alpha channel in design layers with no Renderworks Background applied we automatically put in a grayscale spherical background, so you can see the reflections on something besides an all black void. When alpha channel is on, we cannot do this because it would make the background opaque, so you lose the automatic grayscale spherical background when alpha channel is on. I will look into this further for a possible fix in some future version. HTH

Hello @Christian Fekete this would be some basic graphics support missing on the video card. Did this used to work on this computer? If you were on Windows I would recommend updating graphics drivers. On the Mac the drivers come with macOS, you might make sure you are using the latest minor version update for your major version macOS.

@drfoulk@gmail.com You may try disabling Redshift in particular by removing Redshift from the Cineware/Plugins folder, Redshift requires AVX2 and this might help Cineware launch.

I am confirming but I think this is because the processor doesn't support AVX2 which is a requirement of Cineware 2024. The Vectorworks system requirements mention AVX but because we update to new versions of Cineware this requires AVX2 for Vectorworks 2025. Vectorworks 2025 uses Cineware 2024. https://www.maxon.net/en/requirements/cinema-4d-2024-requirements?srsltid=AfmBOooSGnxSPLCwWjMSk9HWIbIHPxDHWAnfso6EXBCAhAAhSMucRkcR

Hello @Snacks can you post a simple test file that shows this problem?

Thanks @Flair-Studio which "other" are you talking about?

It looks like this model might be far from the origin? Maybe it is so far that the tool graphics are not drawing properly. You should reach out to local tech support so you can share your file, I think.