Mark Aceto

UPDATE: Finally heard from 3DC. They're short-staffed at the moment, so no drama other than extremely long wait times. If anyone's interested in buying one of their products, it's probably safer to stick to the usual third party resellers for now. As for future VW support, hoping @LDraminski has an update for us.

UPDATE: Have continued to email weekly, and call/text a few times per week. Was able to connect with Jack (sales) on the phone but still no response from Trish or return instructions. Tonight, I tried to log into their forum (which I've hardly used; more of a read-only situation), and got this:

While we're waiting for a status update form @LDraminski, I'm currently on hold with 3Dc because I've been trying to return a SpaceMouse Bluetooth edition I foolishly bought for the USB-C port (and the hopes and dreams of improved internals). I didn't realize they quietly removed the grip coating on the rotary dial, so now it's slippery in addition to all of the other shortcomings. Anyway, I submitted the return over three weeks ago but they haven't responded to multiple emails, and they won't pick up the phone. Tech Support: 888-847-4670 Main number: 203-838-1800 prompts to leave a voice message with Trish for customer service at ext. 204 Her outgoing voice message is, “Currently, we are working from home due to covid 19” which doesn't inspire confidence six years later. She also leaves her mobile phone number, which I'm not posting here for privacy reasons. I left her voice and text messages. If it weren't for their lawyers aggressively pursuing patents which evidently haven't expired yet, I wouldn't know this company still exists. BTW I tested the SpaceMouse on my PC, hoping it would have more VW functionality on Windows 11 than on macOS but they must have removed settings because the software actually gives more control on macOS which is ironic because the two things 3Dc cares about the least are Mac and VW.

Finally got the same VSS renewal email today with the Hobson's Choice. How are users supposed to choose an "option" when there's no guarantee of pricing beyond year 3 for either plan? One can only assume that all roads lead to Rome (the illusion of choice), and by year 4 all pricing will net the same. 5 years ago, I got eaten alive for proposing what Cinema (also Nemetschek) did: Fast forward to today, and this is what Maxon One subscribers get for $105/month: Cinema 4D ("Studio" analogous to "Designer") Redshift (the real/native one) ZBrush Red Giant Universe And it's $99/month during sales like Black Friday. I get that subscription is the future but it's supposed to be a rising tide raises all boats equation but the optics are more like the infamous Gil Amelio quote, "Apple is like a ship with a hole in the bottom. My job is to steer it." For some real world context, it's becoming increasingly common for riggers and electricians that I work with in the field to not use VW at all, or they "churn" a month here and there. And I can count the scenic shops that use VW on one hand. They're all all Rhino, Inventor, Solidworks, Blender and, as I throw up in my mouth and swallow a little... Sketchup. This extort along path is really disappointing but I don't want my tone to sound negative, so my proposed solution once again is to adopt the Maxon One pricing model. I'll do everything I can to get folks onboard with $99/month. Also, please stop charging extra for "add-ons" like ConnectCAD and Braceworks. Those should just be included.

I was today years old when I learned this.

onto my 3rd mouse, a WLMOUSE Beast X Max, and it's still happening, so this is definitely a VW bug (not a unique hardware issue) been slammed, so i'll submit a VB this weekend or next week

That’s what I’m afraid of

Ouch.

Been having this issue for the past 2 weeks while I'm working onsite with my Razer DAV3, so it's not just the Finalmouse ULX. It's absolutely driving me crazy, so I'll submit a bug report with a screen recording when I'm back home next week. Not for nothing, my WFH setup is a MBP in clamshell mode but I also have a desktop PC, so I'll test that too.

unchecking "Save VGM graphics cache" has reduced file size by 60% for me i've had similar 1.3gb files drop to 500mb after unchecking it (it really just depends though, so your mileage may vary)

Common triggers (sometimes but not always), I've noticed so far: Switching to a new Design Layer Changing Design Layer Options (Active Only, etc.) Switching to a new workspace Changing attributes: line thickness I'll continue updating this until I submit a bug report. BTW I just discovered a great workflow for tracking bugs. Hit "Undo" and then "Redo" whenever it happens (as long as it's not a crash). Maybe that was obvious? 😅

in the meantime, keep an install of VW 2021 in case it's not clear above, perimeter mapping appears to be fully functional in VW 2025 if you open a VW 2021 file that has an object with perimeter mapping note: the offset in my screenshot above is the border/bleed on the oversized substrate (if the object had been the same width as the texture, i would not have had to check a single box or edit the OIP render tab settings at all; simply perfect workflow from the moment i assigned the texture)

ok so not only did that work but... i'm almost afraid to share this because i don't want it to be taken away... especially because it seems like restoring that regression would be the easiest lift of all time... here's the workaround:

just tried all of that, and got essentially the same result the filleted surface seems to be another plane as far as VW 2025 is concerned that said, this is a more accurate model (wrapping around truss chords in real life), so now i'm installing 2021 with the hope that i can magically pull this off...

doesn't matter for the study i'm sharing in public regardless of how large the texture is, VW treats the single object at 6 objects, and applies the same texture 6 times (will not map the same texture across more than 1 surface) the actual texture i'm using is the real world dims, and i see 6 instances mapped to this object... for further context, i know i can fake the "design intent" with texture mapping but i'm using VW as i always do to for large format printed graphics to send the shops a build drawing with seams, grommets, image... along with the actual art file (that i use to create the texture in VW)