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About JuanP

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    United States

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  1. @Arielus Contact tech@vectorworks.net and we will be able to assist you.
  2. @Victoria Casey Fierro our tech support will be reaching out soon to assist you setting up Project Sharing.
  3. @Victoria Casey Fierro Please feel free to connect with our tech support team. We will be happy to assist you: UKtech@vectorworks.net
  4. Yes - Teaser Tuesdays are coming and we are super excited about it. Soon very soon!!!
  5. @CarlaSalazar Te sugiero la siguiente clase que está en el Vectorworks University: Es un seminario de lo básico en Vectorworks https://university.vectorworks.net/course/view.php?id=296 El código de accesso es: ZFX6R4S4
  6. @Ayuni Amir no need to be worry. I have entended your license so you can complete your final project. Good luck and have a great weekend!!!
  7. @Adele Daws Congratulations on your last year. I'll be happy to extend your license so you can complete your class. Done!
  8. @DavidHO your license extension has been approved. Have a great week!
  9. @giorgiomarte I'm sending you the temporary educational serial# via email, while your proof of enrollment gets approved.
  10. @JazzLX There is no option to import a .nwd file directly in Vectorworks. However, both Navis and Vectorworks support IFC.
  11. @DonnaRault Could you tell me what is the error message or even better could you share a screenshot? Please make sure the serial# is not shown in the image.
  12. As you probably have seen since Mojave, macOS keeps tightening the security requirements for multiple applications, and some apps are using some Accessibility features. From my research ( I haven't tested yet), it seems like the blocking issue can be related to Bluetooth devices more than keystrokes. Maybe a Bluetooth keyboard? If you have a Bluetooth device, please let me know what it is. I found some information on the Logitech page describing the same behavior.
  13. @Tom Klaber QA tested and all eve options work. Could you give us more specific steps please? thanks
  14. JuanP

    Expired license

    @Massiel I have extended your student license, please try again and let me know. Have a great day!
  15. I'm very sorry for the inconvenience, we are looking into this issue. Thank you for your feedback.


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