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@Christiaan Thank you for bringing this up. We seem to have some platform updates that may have caused issues with the forum. We will look into these issues asap.
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@Rabvicar55 Please contact tech support to better assist you at https://customers.vectorworks.net/support
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write access to download hatches etc from library
JuanP replied to BSD's question in Troubleshooting
My apologies. I will check with our teams. In the meantime, I will have tech support reach out directly. -
@RefurbRich01 "For customers with customized workspaces you will need to add the Export VGX command from the Workspace editor." Try this and let me know.
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I don't have much info, but stay tuned! I'm already asking around.
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write access to download hatches etc from library
JuanP replied to BSD's question in Troubleshooting
@BSD Could you please contact tech@vectorworks.net.au? Our local support team must be able to assist you. -
Schematic Views cannot be Pasted without the Model Object they are Based On
JuanP replied to pfalvi's question in Troubleshooting
The fix for this issue is currently scheduled to be in SP4. And the release date is as soon as next week. I appreciate your patience. -
problem with the change from 2022 to Vectorworks Designer 2021
JuanP replied to MINAKI ELENI's question in Troubleshooting
@MINAKI ELENI Go to https://student.myvectorworks.net/ and you will be able to get current and previous versions of Vectorworks. -
This article will be kept up to date with any details about the compatibility between Vectorworks and macOS 13 Ventura: Please share any feedback with us about the new macOS Ventura and any version of Vectorworks.
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It is that time of the year again - Apple recently released the new macOS Ventura (beta). Our engineering testing is already underway on the Ventura beta to ensure our current and future version of Vectorworks is compatible. PLEASE NOTE: Before upgrading your version, check back here often to get the full scope of Apple macOS Ventura official compatibility — it’s currently only available as a beta and will not be publicly available until Fall 2022. Here it is the list of devices that will support macOS Ventura iMac – 2017 and later iMac Pro - 2017 MacBook Air – 2018 and later MacBook Pro – 2017 and later Mac Pro – 2019 and later Mac Studio - 2022 Mac mini – 2018 and later MacBook – 2017 and later June 14/2022 - Vectorworks 2022 Sp 3.1 Open Issues: Vectorworks application window will disappear if you change the active layer or class via View Bar menu.
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Vectorworks, Inc. is looking for an Audio Product Planner who will be responsible for working with our engineering teams to develop new features and functionalities for the AV industry in our product suite. The Product Planner will use industry knowledge, customer feedback, and user research to develop new product specifications. This is a highly collaborative role working with our customers, entertainment marketing, and our executive team. Location: Remote, United States Schedule: remote or onsite Compensation: DOE Steps: Apply here If you meet the requirements, a member of our talent acquisition team will contact you! Questions: recruiting@vectorworks.net
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VW hangs after a few seconds of using converted 2021 file
JuanP replied to ned_'s question in Troubleshooting
@ned_ We may need more information to better assist you, please contact tech@vectorworks.net - thanks -
@Jon Aparicio hola Jon, parece que tu solicitud ha side negada, por favor comunícate con nuestro distribuidor local al siguiente correo: info@techlimits.es Si tienes preguntas adicionales, no dudes en comunicarte directamente conmigo al jalmansa@vectorworks.net
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@LarryO I will say no. It should not corrupt or damage any other versions installed of Vectorworks; however, if the uninstalling process was manual, there may be a chance of making a mistake deleting the wrong registry entry. If that is the case, reinstalling must fix the issue.