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Neil Barman

Vectorworks, Inc Employee
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Everything posted by Neil Barman

  1. Neil Barman
    I’m sorry that you feel that way. Nevertheless, if you do feel that the Elevation Benchmark page (or any other topic) in the Help System should have more information I do encourage you to use the Help System’s feedback form.
  2. Neil Barman
    Rest assured, feedback does make it to its intended team. I hope that the Help system feedback page and the Public Roadmap (along with its "submit your idea" form) show that Vectorworks is listening. As a customer myself for almost 20 years before joining the company I have seen my feedback bring about enhancements to the software and related systems. Granted, it didn't happen the day after I submitted my feedback –as teams an individuals are constantly and continually working on existing projects– but I was patient and confident that it would be considered, and it was. I would encourage you to submit your feedback in order to help make Vectorworks better for everyone.
  3. Neil Barman
    That's good feedback, @line-weight. Whenever you find a Help system page about which you'd like to provide feedback, there's a link at the bottom of the page where you can share your thoughts and suggestions:
  4. Neil Barman
    I would recommend posting requests like that in the Wishlist section of the forum. See below...
  5. Neil Barman
    Just a reminder for anyone reading this thread, the online Help System for v2023 has information on the new Elevation Benchmark tool. I realize that everyone loves videos, but they do take longer to produce than text-based instructions. In the meantime the text-based help is available from launch day.
  6. Neil Barman
    @maxstk Would you be able to share your Vectorworks file where you used the same dynamic text shown in the video and it's not working as it is in the video? I'd like to see how you have your custom elevation benchmark set up. I wouldn't be able to say if you've missed something or not without taking a closer look at your file. Thanks.
  7. Neil Barman
    @khumennyAny chance you can post the specs for both of those machines you mention? And which tasks do you find your iMac slower at? I haven’t done a side-by-side comparison but I have some computer knowledge so I may be able to shed some light.
  8. Neil Barman
    No, the promotion is for the full commercial/pro version. If you have any issues using Epic’s installer or Twinmotion itself, there is a mention of how to get support from Epic at the bottom of the instructions. Thanks for sharing the instructions, @Hans-Olav.
  9. Neil Barman
    @Antonio Vargas Design I would recommend watching the recent VSS Coffee Break session on the topic of Apple’s new hardware and Vectorworks. Here is the VWU link to it.
  10. Neil Barman
    @The Cantor I would recommend contacting our technical support team to report what you are experiencing.
  11. Neil Barman
    @DylanI didn't do anything special to my version of Vectorworks and everything I did to import the file was laid out above. Since you are still having an issue with the files at your end, I recommend that you contact our technical support team for assistance.
  12. Neil Barman
    In case anyone arrives at this thread and is needing some clarification on how to get the TwinMotion promo code and redeem it, I’ve listed the steps in this Kbase article:
  13. Neil Barman
    In order to take advantage of the Twinmotion promotion, please follow these steps: 1. Visit the Vectorworks Customer Portal and log in. 2. Click on the “View Offers” button. 3. Locate the Epic Games offer “Get Twinmotion for free”. 4. Click on its “Get Promotion Code” button for this offer. Copy the code that is generated and placed under the words "promotion code". 5. Click on the “show details” link in the small print of the offer, then click click on the “Vectorworks Partner Page” link to open the Epic Games website. 6. At the Epic Games site, scroll down to the "Get Twinmotion" button and click on it. 7. If you have an existing login for Epic Games, use that to log in. If you do not have an Epic Games login, sign up for a login and do the verification steps required for signing up. 8. Once logged in, you will be redirected to a page that has a field for the promo code that was created in the Vectorworks Customer Portal. 9. Copy the promo code from the Customer Portal and paste it into the promo code field on the Epic Games web page. Then press the "Redeem Code" button. 10. Once the code has been accepted, press the "Download Now" button. 11. On the subsequent page, you will see Download instructions for the Epic Games launcher, which is how you access Twinmotion. Scroll down to either “Download launcher” (if you don’t already have the launcher) or “Open Launcher” (if you do already have the launcher downloaded due to using other Epic Games products.) If you need to download the launcher, please do so. Once the Epic Games launcher has been installed, open it. 12. Log into your Epic Games account using your Epic Games login info. 13. In the Epic Games Launcher, click on "Unreal Engine" in the left sidebar. Then click on the "Twinmotion" tab at the top of the launcher window. 14. Under the large "Install" button, there is a dropdown menu allowing you to choose which version of Twinmotion to install. Ensure that the newest, non-trial version of Twinmotion is selected. 15. Press the "Install" button. Read and accept the Epic Games EULA. 16. Wait for the download to complete. This may take some time as the download is large. 17. Once the download is complete, Twinmotion will appear in the Library of the Epic Games Launcher, available via the left sidebar. 18. Twinmotion will have a “Launch” link below it. Click the link to run Twinmotion. Note: You do not need to install Unreal Engine in order to use Twinmotion If you require support for, or encounter a bug while, using Twinmotion, please see this KBase article.
  14. Neil Barman
    @Tismacfan. Might this criteria do what you are looking for?: Data Viz-MIssing IFC data.vwx
  15. Neil Barman
    @ParkerJamesI would recommend checking out Space: The Final Frontier at Vectorworks University.
  16. Neil Barman
    Just to confirm, are you trying to import the image in VW2021 as your forum signature indicates or do you have the current version (2022) of Vectorworks? I had not heard of the ECW file format before. It is an interesting one... It appears to be a propriety format developed by a company called Hexagon Geospatial. (More info here.) It does appear to have the ability to contain very high resolution images. (For what it's worth, in my experience it's not unusual that aerial images commissioned by cities do sometimes have higher resolutions than images that cover the entire planet – It is in the best interest of the jurisdiction to pay the considerable cost for such local a imaging service as it helps examine and document the area they govern.) Thank you for providing the source that you're working with. I downloaded one fo the ECW files and gave it a try in Vectorworks 2022. When I open a brand new file and I don't geolocate the Vectorworks file first, then I import the ECW file, the imported image appears to geolocate well for me. (Incidentally I did not need to use the "All types" option for the file. VW2022 recognized ECW as an image file.) The image import options I used are below. (Note the Georeferencing settings.) The ECW image arrived and, based on what I see in Vectorworks' rulers, it seemed to be geolocated. To check this, I activated the Geoimage tool. Right away the geoimage tool produced a base geoimage for me for me to select my target area. The ECW file is the square image in the centre, everything else is the preview Geoimage. This looks nicely geolocated to me. Because I didn't manually geolocate the file myself, this indicates to me that the image's own coordinate system was successfully used fo the geolocation process. The ECW file appears to be at the correct scale too. I then created a geoimage of an area larger than the ECW square so that I could see how the resolutions compared... Zooming WAY in (to compare the resolution of the these two aerial images, I see the image below. I didn't expect that the geoimage would get close to the ECW file but I was pleasantly surprised. The ECW resolution is higher, of course, but I could certainly work with the geoimage if the ECW wasn't available. I hope that hearing what I did and seeing the results helps.
  17. Neil Barman
    What are the instructions by InspectorJack that you are referring to? Could you post a link to them?
  18. Neil Barman
    Certainly, that makes sense if you have a heavily modified workspace that you don’t want to rebuild from scratch. Considering this, when you and your team install a new version of Vectorworks, definitely make some time to incorporate new tools and commands into your migrated workspace.
  19. Neil Barman
    While I will let my colleagues address the software engineering side of things, and tech support can update you on the status of any issues you’ve submitted to them, I did want to clarify about the civil engineering file I mentioned… It actually didn’t crash Vectorworks. But it “choked” Vectorworks. This may not be an official technical term, but importing and trying to navigate/use the file effectively made Vectorworks appear unresponsive. I have learned from time in the software that this doesn’t typically mean that Vectorworks is incapable of dealing with the file but rather that it is working extremely hard on the file. I probably could have left Vectorworks to work on the file but right away this was a sign to me that there was something wrong with the file – Vectorworks should not have to work that hard on a well made base drawing arriving by DWG. Instead of getting frustrated with the file and spending my time trying to excavate what I needed from the file, I simply requested a new file, letting the sender know what I had received in the first place so I didn’t get the same thing again. (My guess is that the sender just wasn’t that experienced at exporting files and didn’t check what they had exported before sending it.) A new file was sent and I was able to import it and use it easily. So, though it would be great to have Vectorworks alert me that I had been sent an unnecessarily complicated file, in this case I could just tell that I shouldn’t bother struggling with this one. A “distant early warning” system for other known or easily-identifiable problematic objects would be great though. If you would like to contribute to such a system possibly being created, please submit a description of how you imagine the system working, and especially what you would expect it to identify, in the Wishlist section of the Forum. I can guarantee it won’t be built tomorrow, but feedback from users does contribute to development when work is done on features and enhancements.
  20. Neil Barman
    That's great that you are liking publishing to Vectorworks Cloud Services. It certainly is handy. It's true that some unsupported characters in file or folder names cause sync issues. For anyone who comes across this threads and wonders that the characters are, here's s screenshot that will help:
  21. Neil Barman
    @trashcanand others, if you are experiencing crashes/instability with Vectorworks 2022, have you contacted technical support? If not, please do. Posting here on the forum is totally fine for commiserating with others, but it may not lead to a solution for you and it doesn’t necessarily let us know about an issue that needs fixing. Typically crashes & instability relate to - operating systems - hardware specs - bespoke files containing problematic objects and it would be good for you to be in touch with technical support so they can help determine what is going on for you. For an example of a problematic file, I found that my 2022 SP1.1 choked hard yesterday… but it was on a civil engineer’s DWG imported into a new, blank file. Upon inspection, the DWG was an absolute mess – and most of the mess was 80,000,000 ft from origin. Of course that file was going to be problematic. Aside from that v2022 has been running great for me. I demo and do training sessions on it daily without issue. If you’re having an issue with the software, don’t hesitate to get in touch with technical support so they can sort it out with you.
  22. Neil Barman
    Thanks for sharing! being able to work with the exact file you are using makes providing recommendations MUCH easier. I see that you have already done several of the things I was thinking of suggesting, such as using Shaded (rather than hidden line), with no colours, Ambient Lighting up to 100, etc. This is a good start. I tried some additional tricks with greyed layers and PDF output, adjusting object/layers/class opacities, etc but none of these got where I was hoping to go. A couple of techniques that did make for lighter edge lines... - On the sheet layer, apply image effects to the 3D view viewport and slide "Shadows" all the way to the left. That will effectively lighten the "dark areas" (i.e. the lines) as much as possible. (This one lightened the edges a little bit.) - On the sheet layer, a white-filled rectangle set to 80% opacity over the entire 3D view viewport. (This one lightened the edges a lot and you can adjust the opacity of the rectangle to suit your needs.) Hopefully one of these techniques will work for you. 3D garden for hand render - Images effects Shadows to 0.pdf 3D garden for hand render - White mask set to 80pct opacity.pdf
  23. Neil Barman
    Any cursor settings that you can change within Vectorworks would be within the Vectorworks Preferences > Interactive. Keep in mind that since your computer's cursor is primarily an operating system "tool", some of the ways you may want your cursor to behave or appear may be treated to the OS and not Vectorworks. For example, when I present on my Mac, I use either Mouseposé or Presentify to highlight the location of my cursor wherever it is on the screen no matter what application I'm showing. Since this is applied across all applications it is not a Vectorworks-centric function.
  24. Neil Barman
    Might you be able to share the actual Vectorworks file so that it’s easier to make Vectorworks-related suggestions? Aside from that, I’m wondering if perhaps your printer has a setting to print lighter than usual… maybe a “draft” setting that would give you lighter lines to hand draw over.
  25. Neil Barman
    Hi @Alexis Hart, welcome to the forum 🙂 This thread is about using the Property Line tool – More info here, including a video explaining how to enter bearing and azimuth data if that is what you have been given to work with. However I wonder if a property line is what you’re trying to create since you mention that you’re working with site survey data and hoping to make a site plan. Typically I have used site survey data (arriving as a .csv file) to generate a site model. A site model will give you 2D contours for the site when you view it in top/plan view and 3D model when you view it in a 3D view. (Here is a link to the help page on the overall Site Modeling topic – Start on that page and then follow the link at the bottom of it to explore related tools, commands and processes.) To use site survey data to create a site model, you would use the “Import survey File” command. It’s not difficult to use the Import Site Survey command but it may take a few steps back and forth between a spreadsheet editor, depending on what you were sent by the surveyor. (Sometimes .csv files need a bit of tidying to get them ready for import.) More info about the “Import Survey File” command here and I have a video about the process here. I hope this info helps. Also, since you are brand new to using Vectorworks I strongly recommend doing the Core Certification course so that you can acquire the fundamental skills and knowledge for using the software. The course is free, has quizzes to assess your progress, and it will benefit you on every project you do in Vectorworks going forward. To find out more, click on the certification badge in my forum signature below.
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