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inikolova

Vectorworks, Inc Employee
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Posts posted by inikolova

  1. @Matt Overton,

    Thanks for your feedback. I am sorry to hear you found the job cancellation hard to find and thanks for pointing out the lack of a confirmation dialog. We will take care of these items.

     

    Regarding the differences in rendering that you see locally vs the cloud - it could be due to different Vectoroworks build numbers (older build may work properly while a newer build have a problem or vice versa). Please feel free to send me a direct message on the forum with more details about the differences you are noticing and I would be able to investigate further.

     

    Best regards,

    Iskra Nikolova

  2. @line-weight,

    The Export VGX command is available in Vectorworks 2022 SP3 or later. I will make sure to include this in the Help. Thanks for pointing that out! I am glad you managed to export the model via the Vectorworks Cloud Services desktop app.

     

    Yes, transparent objects cast shadows currently. We are looking forward to fixing this it as we implement a "white model" functionality. It will require marking which objects are transparent so we don't make them white, so we can use that to also disable shadows.

     

    Reagrding your glass texture that appears opaque, please send me a message with a test file so we can evaluate this specific case further. We are aware of some issues with displaying transparency. 

     

    Draw edges is coming soon, along with white model. 😉

     

    Best regards,

    Iskra Nikolova

     

     

     

    • Like 1
  3. 34 minutes ago, zoomer said:

    But I was wondering a bit why I could not rotate the model on screen.

    Usually when you reach the "north or south pole" of a Panorama (or standard view ?),

    it will stop, but you only need to slightly rotate around the pole to re-rotate for Z

    about X or Y axis. That did not work at all in this case.

    I am not sure I understand the problem. Are you saying you tried to adjust the view while you were upside down, and that did not work? I think that is expected as the current restriction is that you can only view the panorama in a landscape orientation (rotated to the right).

    Yes, when you reach the North and South poles, the motion and orientation sensors stop there to prevent you from rolling over. You could drag the image to adjust the view up and down relative to the position of the device. 

    Does this help?

    • Like 1
  4. On 3/16/2022 at 3:09 PM, zoomer said:

    Panorama Demo (was upside down for me)

    Panoramas have a fixed orientation due to numerous technical issues associated with handling device orientation changes. Try rotating your device to display the panorama in the correct orientation.

     

    On 3/16/2022 at 3:09 PM, zoomer said:

    it would be nice to run Nomad also on the Desktop, when no iPad available.

    If VW allows Nomad Desktop usage, I could control or test what I want

    to publish - before I give it away .....

    We have plans to have Unity-based desktop 3D model viewer that you can use to view .vgx file on the desktop. I think this will satisfy your need.

     

    • Like 1
  5. 5 hours ago, Christiaan said:

    Syncing Saved Views between Vectorworks and Nomad seems like low-hanging fruit for this kind of thing. Is that not such an easy task?

     

    Thank you for the continued discussion on saved views and the different cases where they may be useful. As far as I know from speaking to the developers, dealing with saved views and their class/layer visibilities, is not trivial. That is the reason why they were not included in the initial release. We will be having team discussions, considering your input, and we will see what's feasible for the short-term, and what would be more of a long-term goal. 

    • Like 2
  6. 29 minutes ago, E|FA said:

    I'm not sure I understand why Nomad is needed in this process.

    If you are using iCloud, and don't want to use Nomad, that is totally fine. You need to use Nomad only if you want your file to be saved on the Vectorworks Cloud Services storage. For example, if all your other project files are stored there and you want to store the Morpholio files at the same place. If you prefer iCloud, it is an equivalent alternative. No Nomad is needed in this case.

  7. 13 minutes ago, E|FA said:

    At first I had trouble, with an error message saying that I had to manually type in my password (instead of using iOS keychain), but once I did that it worked.  Strange behavior.  It's working now.

    This is not an error exactly. It happens when we can't redirect you to the app after you sign in. Using face ID or other auto-fill mechanisms may result in this page. We implemented this page as part of the login workflow, to catch these scenarios. There is a button that takes you back to Nomad for your convenience since we were not able to do this automatically. You don't have to type in your credentials manually, you just have to tap the Go to Nomad button when you see this page. This should not be a reason for concern. 

  8. 2 hours ago, Christiaan said:

    At the moment I think we rely on the active view in the file, right?

    You are referring to the ability to define the initial view upon loading in the viewer, right? 

    The old web view export was using the current position of the camera upon export for the initial view, but that hasn't been re-implemented for the new export and viewer. This is one of those things that we will work on for subsequent releases. I think there may be different ways to go about this. This might get connected to the wish for saved views, as the initial view is a flavor of a saved view the way I see it.

     

    Yep, I already have your other wishes on our list.

     

    Thanks!

    Iskra Nikolova

    • Like 1
  9. 14 hours ago, line-weight said:

    - it seems it's still not possible to display with edges drawn - or am I missing a setting somewhere?

    - Edges are under consideration alongisde with many other visual improvements, such as ambient occlusion, for example.

    14 hours ago, line-weight said:

    flyover navigation - it's sort-of usable, but I think it can only ever rotate around the centre of the model, is that right?

    In the old viewer, the center of rotation was fixed and was based on the origin of the .vwx file. 

    The center of rotation in the new viewer is determined dynamically, aiming to never be outside the current view. If the tap is over the model, the center of rotation is determined by a ray cast to the nearest object surface. If the click is on an empty region of the scene, the center of rotation is set to the center of the screen at the depth of the last rotation.

     

    14 hours ago, line-weight said:

    The main thing is that moving the "joystick" to the side translates sideways - but I think most people would expect that moving the joystick to the right would rotate the view to the right.

    We can add an setting to rotate the view with the joystick.

     

    9 hours ago, thecadman said:

    Can we get back the navigation by pointing the camera?

     

    This is on our list of features to carry over from the old viewer to the new.

     

    Thanks for the discussion about saved view. This is also on our list of future improvements. We think that saving a view within the viewer could also be helpful, and also a way to "play" these views, like an animation, would allow you to just hand over the model to your customer. They would be able to see exactly what you define for them and they wouldn't need to learn how to navigate. 

     

    Please keep your suggestions coming! 

     

    Best regards,

    Iskra Nikolova

    • Like 2
  10. 1 hour ago, E|FA said:

    Congratulations & thanks to the VW Nomad development team.

    I passed your praise on to the team who worked on this. This was a long project and we are so happy to finally deliver it to you! We hope you enjoy it. This is just version 1 of the new viewer. We will continue to improve it and add more features to it going forward. Please let us know what you wish to see in it next.

    • Like 1
  11. On 2/21/2022 at 8:13 AM, elepp said:

    At the moment it's running very buggy for us. The pins are jumping around and resetting themselves. I have to reload the browser regularly 😔

    It's costing us a lot of time to make changes.

     

    On 2/21/2022 at 3:08 PM, elepp said:

    Today this tool was beyond usable. The pins were jumping around, changing their colors randomly, changing their sizes.

     

    I didn't realize it was so bad. Would you be able to capture a screen recording when this happens so we understand the issue better? We won't know how to fix it if we don't know how to reproduce :-).

     

    On 2/21/2022 at 8:13 AM, elepp said:

    The line break of our texts happen in weird places.

    I logged an issue in our bug tracker. I think the text just gets cut off when it reaches the end of the row, which length is determined by the size of the thumbnail preview. I asked if this limit can be increased, so longer words can fit in it. What do you think would be a good character limit? 

     

    On 2/21/2022 at 8:13 AM, elepp said:

    This seems to be a safari issue. It works in Firefox.

    Thanks, I saw the issue and reported it to the team. It happens on Safari, and only for Board slides. 

     

    On 2/21/2022 at 8:13 AM, elepp said:

    We can change the names of the pins but the names of the files stay the same in the presentation.

    I added this to our list of improvement requests to address this year.

     

    On 2/21/2022 at 10:44 AM, elepp said:

    How does the 3D Panorama defines it's starting point.

    A pin in a Tour slide can have two saved camera positions, to allow you to fine-tune its view depending on how the viewer accesses it.

    • Pin opened from a panorama view: Set the camera position when you create the pin; you can modify it later by using the pin edit controls. You may have more than one pin that opens a particular panorama image.
    • Pin opened from the Tour map or the side navigation pane: Set the camera position from the image’s context menu n the Resource panel of the Tour editor or Tour map editor, or from the Tour map pin edit controls.

    Note that the tour will start with the camera position set for the first image in the Resource panel that has the home icon.

     

    I believe the camera's default initial loading position was determined by the view set on export as well. I am checking with an engineer for more information. 

     

    Best regards,

    Iskra Nikolova

     

    • Like 1
  12. 8 hours ago, elepp said:

    - The starting camera position should always be adjusable, also in Panoramas that are not part of a tour. I dropped a panorama on a floorplan and can't adjust the view. Now people have to rotate the view first to see where they are.

    I like the idea. I submitted it to our list of improvements to consider.

     

    8 hours ago, elepp said:

    The layout is very limited. We would like to have more freedom in layouting our presentations.

    We have received a lot of feedback about this. We are planning to tackle this soon (definitely this year, but we don't have an exact timeline set)

     

    8 hours ago, elepp said:

    - Occasionaly the pins I create are jumping around when I am trying to adjust them.

    I am aware of this issue. With the flexible layout implementation, I am sure the way pins are implemented will have to be changed. 

     

    8 hours ago, elepp said:

    Changing lots of pins is very tedious. We like to indicate different types of images with color codes, but if we change the colors it becomes a very tedious job changing 20 pins.

     This is another improvement we are planing to start working on soon.

     

    8 hours ago, elepp said:

    Scaling issues like these happen.

    I am not seeing this issue currently. It would be appreciated if you could provide more details around the circumstances under which this is happening.

    Screen Shot 2022-02-18 at 7.19.55 PM.png

    8 hours ago, elepp said:

    If I type this text in the editor I don't see it in the presentation. Somehow the <> lead to the software ignoring the text.

     

    Nice finding. I filed a bug to the team to look into it.

    9 hours ago, elepp said:

    Pins that are very low on the presentation become very painful because the settings are disappearing.

    I am aware of this as well. Since there is a workaround, we have not considered as a high priority item, so it still unresolved. I informed the team about your report, to raise awareness of the issue. I hope it can be fixed soon.

     

    Thanks for the time you took to share these items with us!

    • Like 3
  13. Hi @joestewart4669,

    Non VSS users can upload panoramic images to the Vectorworks Cloud Services and a shareable link can be generated from there. Right-click and select Share link.

    Create the link and configure it from the SHARE LINK dialog. 

    Here is one link for a panorama that I have to see what the experience will be for you recipient.

    https://cloud.vectorworks.net/links/11ec85d5323ddf3eb18912a65244b947/

    Would this work for you?

     

    Screen Shot 2022-02-04 at 11.11.35 AM.pngScreen Shot 2022-02-04 at 11.12.21 AM.png

     

    Best regards,

    Iskra Nikolova

  14. Hi @elepp,

     

    I am glad to hear you are using the presentations. I am not aware of the problem you describe. If you could send me a link to a presentation that you had this problem with, and let me know what changes you have made, but didn't get saved, I would be able to pass that info to the engineers to investigate further. 

    You can email me at inikolova@vectorworks.net.

     

    I look forward to helping you further.

     

    Thanks,

    Iskra

  15. Hi @_James,

    That's correct about Google Drive and delta sync. Project Sharing would still work with Google Drive, but your experience with Dropbox would be better because it syncs changes to the Project file much faster, so the time periods in which others are blocked from working with the project file are smaller. I asked if you have tried it, because there is still a chance that it might work satisfactory for your needs, if you are mindful of this limitation. I suggest you give it a try before giving up on that option, because that would be the only way for you to keep all of your files on Google Drive and use Vectorworks Project Sharing. All other options would require you to store your project files elsewhere.

     

    I hope this helps.

     

    Best regards,

    Iskra Nikolova

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