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inikolova

Vectorworks, Inc Employee
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Posts posted by inikolova

    Nomad

    in Troubleshooting

    Posted

    Hi @Landartma,

    Yes, the Nomad interface changed earlier this year. You can back out of the folder where your photos are and tap and hold the folder itself. You should see a context menu with the Photos to 3D model option on it. Also, on the web portal, you can select all by using the standard keyboard shortcut for select all (Ctrl+A). Then right click to see the context menu, or use the context buttons on the right side of the top bar. Let me know if you need any additional help or information.

    Best regards,

    Iskra Nikolova 

    Revit Cloud Export

    in Troubleshooting

    Posted

    Hi Collen,

     

    You can send it to me (inikolova@vectorworks.net) and I will see if we can get it exported for you. If everything else fails, I would be able to export it with an unofficial release build after the engineers check in the fix for the issue, so you won't have to wait for the official release.

     

    Is the 'Nomad' app still alive and does anyone use it?

    in General Discussion

    Posted

    Hi @line-weight,

    Yes, we only support saved views that are created in the viewer at this time. Exporting a new version of your model will preserve the saved views you created in the previous version, so you only need to create them once and continue updating them as your model evolves. 

     

    I hope we would be able to support export for saved views from the Vectorworks file in the future. I can't provide an estimate at this time, because this team is currently focusing on a different project, which is to update the viewer, so that it combines 2D and 3D views. You would be able to switch between plan, section, and 3D views. Preserving the saved views from the Vectorworks file would make a lot more sense after that. 

     

    Best regards,

    Iskra Nikolova

    • Like 2
    • Love 1

    Revit Cloud Export

    in Troubleshooting

    Posted

    Hi Colleen, 

     

    I asked the engineers to take a look. I believe the issue is in the Vectorworks export command, which leads to Vectorworks crash when executed. As far as I can tell, this is not specific to the Cloud processing, so the problem can't be avoided if the command is executed locally. 

    I do not have any suggestions to work around this problem at this time. I will let you know when I hear back from the engineers.

     

    Best regards,

    Iskra Nikoloca

     

     

    • Like 1

    Nomad Frustration photo to 3d

    in General Discussion

    Posted

    @jnr,

    The TXT and TIFF files are beneficial to the Photos to 3D model processing. They include depth and orientation data that aid in object reconstruction. To select the entire folder for processing, you need to be one level up, not iside the folder itself. In your case, you need to be in nomad/Vecotorworks cloud/Files/myfiles/ and tap and hold the "project folder" from the file list. You will see this context menu.

     Screenshot 2025-12-02 at 11.53.18 AM.jpeg

    Nomad Frustration photo to 3d

    in General Discussion

    Posted

    @jnr iOS Nomad was recently redesigned, so the location of the Reality capture tools is easier to discover. Multi-select is not yet added as a feature in the new app, but for Photos to 3D model, you can tap and hold the folder where your photos are (make sure you don't mix photos from different scans in the same folder) and the Photos to 3D model is available as a context menu option. 

    I hope this helps. Please let me know if I can help with anything else about Nomad.

    Javascript Error associated with VWX Cloud Services

    in Hardware

    Posted

    Thanks for tagging me @Pat Stanford. 

    @Andrew Cass Can you please try downloading the latest version of the Cloud Services Desktop app from here https://cloud.vectorworks.net/download/latest/Windows and email me your log files (inikolova@vectorworks.net) if the problem persists? 

     

    Zip up the entire folder C:\Users\<your username>\AppData\Local\Temp\Nemetschek\Vectorworks Cloud Services\. 

     

    Thanks,

    Iskra Nikolova

    • Like 1

    Cloud Services App crashing regularly

    in Troubleshooting

    Posted

    Hi @Regie,

     

    On the computer where you are having the issue, please zip up send me (inikolova@vectorworks.net) your desktop app's log files located at:

    • Mac: ~/Library/Logs/Nemetschek/Vectorworks Cloud Services/
    • Windows: C:\Users\<your username>\AppData\Local\Temp\Nemetschek\Vectorworks Cloud Services\

    This would help us investigate the issue you are seeing.

     

    Best regards,

    Iskra Nikolova

    Nomad on Android

    in General Discussion

    Posted

    Hi @Joe Golden ENT,

    If you don't mind sharing a file with the problematic symbol, please send me an email at inikolova@vectorworks.net (or a personal message on the forum) with a link  to the .vwx file, so we can investigate. To me, it seems like an export from Vectorworks problem rather than a viewer problem.

    Best regards,

    Iskra Nikolova 

    Nomad App Function on ios 26 (beta)

    in Troubleshooting

    Posted

    @Geoffrey_S,

    I am sorry, I just realized that I haven't responded to your comment yet. This looks different than the topic of this thread, but if you send me a link to the file that fails to load, we can look into it. You can either send it as a private message here on the forum, or email it to me at inikolova@vectorworks.net.

     

    Best regards,

    Iskra Nikolova

    Nomad on iPad, full screen landscape.

    in Wishlist - Feature and Content Requests

    Posted

    @Jshay99,

    We strive to introduce new features and improvements regularly. This rapid pace of development can occasionally result in bugs or unforeseen interactions, despite our best efforts to test thoroughly. Mobile platforms and hardware are constantly changing. Keeping up with these changes while maintaining stability and compatibility is an ongoing challenge.

     

    We are committed to istening to your feedback and addressing issues as quickly as possible. Your input helps us prioritize improvements and ensures that Vectorworks Nomad continues to meet your needs. However we are currently facing some challenges with developers availability, which is delaying our next app release, where this issue is already addressed.

     

    Thank you for your understanding and support as we work to make the app better with every release.

    • Like 2

    Cloud Services - Viewing Shared Document, in preparation stage on web go suddenly back to downloading file

    in Troubleshooting

    Posted

    Hi @Pavol D.,

    I am glad to hear you are finding the new feature useful! Regarding the download option, I think we could make this, but I feel like it may bring dissapointment as the downloaded file would not have everything that the .vcdoc contains. I'd suggest that you make a separate export of what you want to share as a pdf by using the Publish command. We can think of your idea though, as long as we can manage the expectations when the download button is clicked, it may be okay. How do you envision this will be used? Why do you think your collaborators may need to download a PDF, instead of working in the .vcdoc file online? 

     

    Best regards,

    Iskra Nikolova 

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