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Tamsin Slatter

Vectorworks, Inc Employee
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Everything posted by Tamsin Slatter

  1. Put them on different design layers instead. Then adjust the Site Model settings - set it to be affected by modifiers on visible layers only. Then you can control the visibility of the layers and update the model. This is also a great method for troubleshooting any site modifiers. It's the first thing I do when people send me models-in-a-mess. Move everything onto a separate layer and work through each in turn.
  2. How are you extruding the Polygons? I would use Tools > Records > Modify by Record and then extrude the polygons by a value in the record. This definitely does not detach the record.
  3. Many years ago, I put in a request that the preferences should always be the P key. UIOP are really great shortcuts, but I would love it if P was always preferences. I'll see if I can dig out the report and revitalise it.
  4. Vectorworks 2020 has dark mode on Mac on Mojave and above. Just change the Mac to dark mode, and Vectorworks will follow.
  5. Your modifiers are set to apply to Existing - change that to Proposed. I notice that they are also Pads with Retaining Edges. If you have Architect, you will not have the create Retaining Wall Site Modifier command. Maybe this course in Vectorworks University will help? Here's my top tip - draw 3D polygons and set the vertices to the desired elevations for the retaining walls. Put these polygons in the Site-DTM-Modifier class. They will become modifiers. This gives you far more control in the long-run.
  6. On the export dialog, select to export the sheet only, and then check Export Viewports as 2D Graphic in Model Space. This exports just the graphics from the sheet as a model space. There is not accompanying model space. I've just tested this and imported the result into Vectorworks. I get a single flat 2D symbol that contains 2D linework. And I also get the drawing label.
  7. That would be my best suggestion. Using native geometry is a far better option. And looking in the Vectorworks libraries.
  8. I've had a look at your file. The seat of the chair is a group - if you edit the group, you will find it comprises many, many 3D Polygons. Select them all, and run Modify > Convert > Convert to Mesh. This will create a single object, which Vectorworks may prefer. With any mesh, there is also a command Modify > Simplify Mesh, which will enable you to reduce the number of vertices. But be careful with a small object like this. Simplifying will obviously also reduce the detail in the object by creating fewer surfaces/points on the object. Renderworks will also make it look better.
  9. Please contact technical support and send them example files so that they can work with you to diagnose the problem and liaise with the engineering team as appropriate.
  10. Hi Rachel When you request a student licence, you get a 30 day trial, but at that time, the student portal reminds you to upload evidence of your student status. If that's not done within 30 days, the licence expires. If you have now requested the extension, then our team will review it during business hours, and approve the extension of the licence. It's not an automated process.
  11. AND, you can render 360 panoramas which you can share with your clients via the cloud.
  12. And don't forget, if you are a Vectorworks Service Select customer, you have access to the Cloud Presentations feature. If your model is 3D, you can create a vgx file which your client can navigate in a browser.
  13. Hi Anna There are lovely new features in 2020, which mean that you will see different functionality to the version that @unearthed is using (although thanks for your help @unearthed!) Actually, your question is timely... I ran a webinar on this just last week, and I hope you will find it useful. You can access it within Vectorworks University, here. Enjoy!
  14. For anyone experiencing this problem, I am told there was an issue with libraries when SP3 was first released, but if you do the following: Open the Resource Manager Click the cog icon Choose Refresh Libraries This should resolve the problem.
  15. No problem at all! The recording is here: Vectorworks 2020 GIS Webinar from the UK Enjoy.
  16. We use Zoom - it's keeping the UK team going!
  17. So, only a few business hours have passed since the webinar ran, but I can assure you that it's on the team's agenda for today. We'll do our best to get it done.
  18. However, if you click on the gearwheel icon on the Resource Manager and choose Refresh Libraries, you should be able to access the content without having to first download through the Package Manager.
  19. I have filed a bug report for this.
  20. Hi Pat. There was a problem. The first step should be to go to the Resource Manager and click the cog icon. Then choose Refresh Libraries. BUT, I'm finding that it's still an issue, although the issue has changed slightly. I have filed a bug. VB-169046 (internal reference).
  21. Agreed. Turn off the clip cube and the model will display. I suspect the geometry is outside the bounds of the clip cube.
  22. Do you have Site Modifiers applied to the hardscape? If so, try View > Show > Show or Hide Site Modifiers. Or, in your viewport, hide the class Site-DTM-Modifier. This will not prevent the modifiers from doing their job, but will hide the red outline you are seeing. Good luck.
  23. In case others are following this thread: If you have an E-series licence (internet activated), you can install the licence on a laptop and work at home. If you have a G-series licence, (Site protection Server managed), you can check out the licence for 30 days. Details can be found in this article in Vectorworks Help: http://app-help.vectorworks.net/2019/eng/index.htm#t=VW2019_Guide%2FSiteProtection%2FBorrowing_and_Returning_a_Vectorworks_License.htm%23XREF_20212_Borrowing_and&rhsearch=check out license&rhsyns=
  24. Morning Tim. Thanks for the extra information. I don't know why it's worked fine on the office computer - but it's great that it has! My recommendation regarding service packs was just that it would have a series of bug-fixes included. Each year, we release a number of service packs throughout the life of a release. The latest will include the latest fixes. But it's not essential. Can you send me a PM with the best number to call you on and I'll give you a call now.


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