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Tamsin Slatter

Vectorworks, Inc Employee
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Everything posted by Tamsin Slatter

  1. Check to see if your printer manufacturer has issued a new driver that has Catalina compatibility.
  2. Yes, the GIS system uses a Geographic Coordinate System which is different to the X and Y values. You should use Easting and Northing instead. But you can also use Tools > Origin > User Origin and then use the new checkbox to align the User Coordinate System with the Geographic Coordinate System. And make sure you are using SP2 or you won't have the checkbox. Essentially, X and Y is a rectilinear system, which requires considerable distortion to represent a curved surface on a flat plane. Once you introduce GIS, the X and Y is no longer relevant. Northing and Easting is used instead. However, the new checkbox described above aligns the X and Y numbers with this coordinate system.
  3. Please can you post your file? You can DM me if you prefer... but all these symptoms really point me to an origin problem. I'd be happy to take a look when I'm back in the office tomorrow...
  4. May seem a random suggestion but... Is your file's geometry close to the internal origin? Tools > Origin > Locate Internal Origin. If there is a huge distance between the geometry (5KM) and the internal origin, then this can cause strange problems like this. Try Tools > Origin > Center Drawing on Internal Origin (you may need to clean up scattered geometry, which can occur if you started with a DWG import). Nothing in the file, or any referenced files, should be more than 5KM from the internal origin.
  5. Have you contacted Tech Support? If you send them the file and the crash logs, they may be able to help you... Crash logs are automatically uploaded yes, but if you have a specific file, with a specific issue, that can be reproduced, the Tech Support team will be able to help you.
  6. Is this an OpenGL render or Renderworks. If OpenGL, do you get anything different with a Renderworks mode?
  7. Have you turned of Cast Shadows on the two lights that are misbehaving? Look at the Lights tab on the Visualization palette.
  8. You won't be able to find it - it's a reference to our internal systems. But don't worry, I have linked to this post in my report.
  9. The Plant Tag settings are determined by the settings within the document - not saved with the plant itself. In your 2020 file, click the Plant tool and then click Plant Tool Preferences on the Tool bar. Here, you can set the defaults you want for the tag. Now insert the plants. Better still save a template which has the settings you want. Templates store resources, page setup, units, but also store your favourite tool preferences.
  10. I'm afraid this is not possible. It is a known requirement, and I have just added your request to the list of requestors. (VE-100503)
  11. Hi Bruno There is a specific area for discussing buying and selling licences. I am going to move your post there, so that you have a good chance of talking to people who have licences for sale.
  12. Yes, this is possible. First, draw the wall and set the top elevation to the desired finished elevation for the top of the wall. Then, with the wall selected, run Landmark > Architectural > Fit Walls to Objects. Choose the option to fit the bottom of the wall to objects on the layer that contains the site model. Also check the box to include site model objects. The wall will be extended to fit the surface of the site. This will create a lovely visual, but of course you would not build the wall like this in reality. If you want to model the wall more how it would be built, you can use the Landmark > Architectural > Create Stepped Wall command. Your wall needs to start at the correct height, and have the bottom elevation at the required depth below the surface of the site. Then, you can choose the step length to create regular steps, or have them follow the terrain. These commands are also available in Vectorworks Architect, but will be found under the AEC menu.
  13. Glad you have installed Jo. Just to clarify for other readers, Vectorworks 2017 is not compatible with Catalina. Enjoy Vectorworks! Do have a look at university.vectorworks.net for a wealth of training materials to help you make the most of the software.
  14. You're welcome. And thanks - I forgot the bit about having to refresh the library to get it to show up! Enjoy...
  15. I think you should contact tech support in the US. This method definitely does work, so something wrong local to your computer I think.
  16. If you have made your own file, you could just put that file in the folder structure as described above, and then add to it using the method I describe above. Good luck.
  17. Every time you make a new plant in a project, right click on that plant and choose Export Plant. Choose the following location: Libraries > User Folder > Object Styles > Plant. The first time you do this, a new file will be created called Exported Plant. For subsequent exports, choose this file. This file will always be available when you use the Plant tool's resource selector. When you upgrade Vectorworks, files within this folder structure will automatically migrate to the new version without you having to remember where they are. Edited to add that once the new file is created, you will need to go to the Resource Manager and click the cog icon. Then, choose Refresh Libraries.
  18. Check that the None class is visible, and that Class Options is set to Show/Snap/Modify Others.
  19. Hi Nicky If you choose File > New > Use Document Template, you will find a new template on the list called Landmark Metric UK (Garden Design). This file contains all the classes that you used on your college course Nicky... and a few more. We've built it into the software this year. We running a webinar on this in the UK, specifically for our customers who have an active Vectorworks Service Select contract. It's on Friday 7th February, and I'll be running it to talk you through all he features of this template: https://register.gotowebinar.com/register/138063878906351117 Hope that helps. If you particularly want to use the old file, you will need to open and save it in 2020 first. Then, you will be able to import classes from it. But beware - this may watermark your file as the template was originally worked on in your student licence.
  20. If you have Vectorworks 2020, I would explore the Hardscape tool again and look at the new Aligned Slab option for the 3D element. Very flexible! Also, Hardscape 2020 is available in Vectorworks Architect too.
  21. I recommend you take a look at the Site Design course in Vectorworks University Site Design Course, which will take you through the process of creating a site model.
  22. Do you have the latest service pack? If not, please test after installing that. If you still have the same problem, I recommend you contact technical support and see if they can assist you.
  23. Choose Tools > Options > Vectorworks Preferences and click the User Folders tab.Then click Reveal in Finder. This will take you to the User Folder. This is where you will find your templates and any other customisations. The Applications folder has the original installation, but customisations are stored in the User Folder.

 

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