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Tamsin Slatter

Vectorworks, Inc Employee
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Everything posted by Tamsin Slatter

  1. Tamsin Slatter

    Landmark and site modeling

    The Hardscape tool is included with Vectorworks Architect from Vectorworks 2020.
  2. Tamsin Slatter

    Landmark and site modeling

    Hi Andy 1. No, not normal to have to Force Select, but if your modifiers are on the same layer as your site model, the cursor can have a hard time deciding what it is that you want to select. For that reason, I always put my modifiers on different design layers and ensure that my model is set to be updated by either visible layers only, or a set of specific layers (in site model settings). 2. Yes - try Pad with Retaining Edge. Then use Send to Surface to send the retaining edge to the existing surface. 3. Nice idea.
  3. Hi Kevin Thank you for your feedback. I can see that we have a support case open regarding the slowness problems you are experiencing, so the team will continue to work with you through that channel to attempt to resolve that. Meanwhile, you asked for a full list of features, which you can find here: New Features Listed in Help System 2020 Additional Features I did want to touch on some of the points you raise in the meantime: GIS Improvements. You don't need to invest in ArcGIS to make use of the services offered with this tool. It enables the easy combination of CAD and GIS data within the same geographic coordinate system. List Browser Direct Editing - no, there is no way to turn this off. Widget Groups - This should not affect your interaction with the software at all. The Widget groups should be open by default, and if you don't close them, everything will still be available to you without extra clicks. You mention that you have been forced to use a hierarchical display for classes since 2019. This is something that you can control within Vectorworks Preferences. Open the Session tab and uncheck Display classes in pop-up menus hierarchically. The team will continue to work with you regarding the slowness you are experiencing.
  4. Could it be that there is some rogue geometry that was perhaps imported from a DWG that is a huge distance from the internal origin? I have seen this striping many times, and it is almost always a distance from origin issue.
  5. This looks like a problem where the geometry is a huge distance from the internal origin. Try Tools > Origin > Center Drawing on Internal Origin.
  6. Tamsin Slatter

    Landmark and site modeling

    I have just returned your file to you Kevin. The 3D Polygon, when placed in the Site-DTM-Modifier class (just as it is, no conversion to any other kind of object necessary), does modify your site. But, the other problem I saw was that the site model was set to be modified only by the same layer as the site model. Your 3D Poly was on a different layer. So I changed the setting in the site model to 'Visible Layers Only". I also change the 3D Display to Proposed, and all was good.
  7. Tamsin Slatter

    2019 keeps crashing

    Good evening. I am sorry to hear of the frustration. It sounds like maybe the laptop does not have a dedicated graphics card, with dedicated graphics memory, which is essential for the software to run. You can see the system requirements to run Vectorworks 2019 here: https://www.vectorworks.net/sysreq?version=2019 If the computer DOES have the required graphics card, it may be that the driver for the card needs to be updated, or have its configuration set so that it is always on when Vectorworks is running. You can find more information about graphics drivers here: And here: You may be able to improve performance by reducing the software's dependence on the graphics card, as follows: Tools > Options > Vectorworks Preferences. Click the Display tab. Change Navigation Graphics to Good Performance and Compatibility, or even Best Compatibility. This will reduce the smoothness of zooms, but may reduce the crashing. Good luck!
  8. Tamsin Slatter

    VW 2020 is a great update!

    Thanks for the positive feedback. Our engineering team work extremely hard and it's nice to hear such good news.
  9. Tamsin Slatter

    Landmark and site modeling

    Hi Kevin The wish to rotate the texture on a texture bed is already filed. It is something I have done myself, so no need to re-register that one. As a workaround, perhaps edit a copy of the texture itself and within its settings, change the rotation? If the texture is image-based, you can edit the image shader and at least rotate it through 90º chunks (no finer tuning I'm afraid). I think the complexity here is that you are in effect trying to map a texture onto a complex mesh. But anyway, the wish is known. I can't guarantee any timescales, or even if this is possible, as I am not an engineer. Regarding the Site-DTM-Modifier issue, I'm afraid we are on different time-zones, so it would probably be easier for you to share your file, and I'll take a look and post back. If you don't want to share with the public forum, please feel free to share a link in a private message and I'll take a look tomorrow. If you could save the file with the correct layers active and the relevant 3D poly selected, that would save me time. Thanks
  10. Tamsin Slatter

    Landmark and site modeling

    I just filed the request. Here's the number for our internal reference. VE-100226.
  11. Tamsin Slatter

    Landmark and site modeling

    Yes, this is the case with the Clip Cube. I just tested it, and it displays hollow even in a viewport. I am more than happy to raise this with our engineering team and see if it is something that can be changed, via an enhancement request. Of course, in a section viewport, even one created with the clip cube, it's possible to display the section plane with graphics from a selected class, but I assume you want to show in a 3D view.
  12. Tamsin Slatter

    Landmark and site modeling

    I'm sorry to hear it didn't work, but I am guessing something was wrong in the workflow, as I have used and taught this method many, many times. For success, you must use the class that is generated by the system - not create it yourself. The presence of any other site modifier in the file will automatically create the class - so if you have no other modifiers, create a Grade Limit, and you'll see the class created. Use this class for your 3D Polygon and it will become a modifier. If you still have problems, please post a link to your file, and I'll take a look as soon as I get a chance.
  13. Tamsin Slatter

    Mac OS 10.15 Catlina

  14. Tamsin Slatter

    Mac OS 10.15 Catlina

    Hi We have the final release with our engineering team for final testing, so would recommend waiting for a couple of days just to be certain that Apple haven't thrown in any surprises last minute.
  15. Tamsin Slatter

    Landmark and site modeling

    Yes, that will work. A NURBS curve, NURBS Surface, or 3D Polygon placed in the Site-DTM-Modifier class becomes a site modifier. It's the ultimate tool in the site modelling kit-bag.
  16. Tamsin Slatter

    3D Plant Styles in 2D Elevation

    You're welcome. And check out Vectorworks University. You'll love it!
  17. Tamsin Slatter

    3D Plant Styles in 2D Elevation

    Hi Is your "elevation" layer a 2D drafted elevation? I'm guessing this because you mention drawing guidelines from your plan. If it's 2D only, then the plants you've used within the Plant tool will not show. If your entire garden was made from 2D/3D objects (Plants, Walls, Site Model, Hardscapes, then these would have both 2D and 3D properties, and you would just be able to create an elevation view in a viewport. But, if it's 2D, don't worry, there are many 2D plant objects in the Resource Manager, that you can simply place in your 2D elevation. In the Resource Manager search box, type: Xfrog AND Elev (Exactly like that, with AND in caps). This will show you a huge range of 2D images of plants that you can drop into your elevation. If you haven't found it yet, I recommend you take a look at the newly launched Vectorworks University. Click the button for Vectorworks Landmark and you'll find some excellent, free, course material there to help you. If you're already comfortable with the Basics, I recommend you take a look at Site Design to discover all the wonderful tools that will give you simultaneous 2D and 3D.
  18. Tamsin Slatter

    2020 Crashing and Rendering Issues

    No, that should be fine as long as your geometry is close to the internal origin (within 5KM).
  19. Tamsin Slatter

    2020 Crashing and Rendering Issues

    Sorry to hear of your problems. To answer the question about crash reports, if you have Verbose error logging turned on, your crash logs are automatically uploaded to our engineering team. (Vectorworks > Preferences > Session tab). Regarding origins, the key thing is that the geometry is close to the INTERNAL origin and that there is nothing greater than around 5KM from the internal origin. The user origin is used to represent real world coordinates overlaid on the internal origin. If you are referencing files together, it is recommended that the same coordinates are overlaid on the internal origin in all files in the project.
  20. Tamsin Slatter

    Plant Report

    Yes, that's the resource to duplicate. Yes, you will need a separate report for each set of criteria that you wish to use. It's easy to do - just right-click and choose Duplicate. Name the duplicate as you want, then right-click and Edit.
  21. Tamsin Slatter

    Plant Report

    On the Resource Manager, locate the worksheet and duplicate it (as many times as you need for each different report). Then edit each and set its criteria. Then drag the relevant report on each sheet.
  22. Tamsin Slatter

    Plant Report

    The Object Info palette. It has a name field at the bottom, which you can use to name any object. But the criteria method should also work on your worksheet. Just right-click on the row header that has a diamond on the left, and choose Edit Criteria, then choose Layer is xxx. You can click more choices to add further criteria.
  23. Tamsin Slatter

    Need help with license activations

    Our UK tech team will handle this for you. Please email uktech@vectorworks.net and include the serial number.
  24. Tamsin Slatter

    Need help with license activations

    Our UK tech team will handle this for you.
  25. This represents a huge amount of work from the Customer Success Team in the US, and is just the start of a very exciting project. Well done to all involved, and thanks for creating such a great platform.

 

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