Jump to content

Gunther

Vectorworks, Inc Employee
  • Posts

    2,220
  • Joined

  • Last visited

Reputation

718 Spectacular

Personal Information

  • Location
    United States

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. We have one bug report on this issue. Unfortunately, another one I've been unable to duplicate or see in house. Do you use any kind of app/utility that handles shortcuts or similar? This is an old reference, though years ago, for example, the utility QuickKeys, use to cause problems with Vectorworks.
  2. Okay, this is a shot in the dark... the next time the SmartCursor cues/feedback misbehave, can you also go to, Tools > Purge... and let me know if you can uncheck/check boxes within the dialog?
  3. Anyone here having seen this issue, on a desktop Mac with a single display or even multiple displays? Reviewing the reports we have in-house, best I can tell, those with laptops are reporting the problem. I'd like to better our chances of duplicating using the common hardware. I've been testing this off/on all week on macOS 14.4 beta, Mac Mini M1, with two displays and still nothing...
  4. Happy for any clues to this one, as we're still chasing the issue in-house.
  5. @twkWhen you click on the, "Get Promotion Code" button, the following is returned: get-autoturn.vectorworks.net once you've created an account, I suspect this is your promotion code. You should also receive an email with the promotion code.
  6. Let us know if you continue to experience this issue in 2024 Update 3 also.
  7. @Bruce Kiefferare you using mac OS 14.x Sonoma?
  8. I'm seeing the same, let me submit a report to our engineers.
  9. Interesting, one of my original approaches was to enter the extrude and run Simplify Poly, using 0 as a value which reduced the vertices from 105 to 104, though still no luck with the Deform Tool. Must have been the Polyline to Polygon conversion that helped restore some functionality?
  10. You could try using the Extract tool to extract the surface of your existing fish (or convert the original polyline into a NURBS Surface (Model > 3D Power Pack > Create Surface from Curves). This leaves you with a NURBS surface. Use the Deform Tool on the NURBS surface to reach the desired shape, then use the Shell Tool to add a thickness. It appears there's an issue handling the current shape of the fish in your file with the Deform Tool and I will report to our engineers.
  11. @twkPlease go ahead and submit. Be sure to reference this thread and I'll reference the internal discussion we're having on the topic. Thanks!
  12. We have duplicated the issue in house and are currently investigating. The issue appears snapping related and temporally disabling snapping using the '~' key can help at times.
  13. Confirmed not working in 2023 as reported on Intel UHD graphics also and reported as a bug. This hardware also doesn't meet our 2GB minimum VRAM requirements, so I'm not sure how much attention this issue will receive, regardless if it worked in 2022.
  14. Vectorworks 2019 is not fully compatible with macOS Monterey. The dialog width issue was resolved by Apple with the macOS 12.1 update and requires using Vectorworks 2021 SP5 or higher.
  15. The request to have DFlores install the DirectX file I supplied, was only an attempt to correct the incompatible plug-in message seen on launch of Vectorworks 2023. This is DirectX, as it relates to, "DirectX - Export Unreal Datasmith Support" inside Vectorworks. For some reason, these files are not installing on DFores' computer. In regards to the NVIDIA driver, the image I shared was to only show how to perform a clean driver install. You can ignore the driver version in the image. If you're having graphical issues or experiencing the blue screen in Vectorworks or outside of Vectorworks, it could be graphics card driver related? If you were to download the latest driver from NVIDIA and install, during the process you are given the option for, "Express" or "Custom" install. If you choose, "Custom" install, there is a checkbox for, "Perform a clean install". This is the route I usually take, when updating/installing a NVIDIA driver. Checking NVIDIA's site, it appears the most recent driver available for your video card, English US was released on 2022.11.16, version 526.98.
×
×
  • Create New...