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Gunther

Vectorworks, Inc Employee
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  1. Some users are reporting Vectorworks' main menu stops responding, mostly seen on laptops. Simply closing and reopening the lid, can temporarily correct the issue or going to your computer's System Preferences > Battery and turn off, "automatic graphics switching", then restart the computer.
  2. If you're having issues with the main Vectorworks menu not functioning, closing and reopening the laptop lid, can temporarily resolve the issue. You can also try going to your computer's System Preferences > Battery and turn off, "automatic graphics switching", then restart the computer. This is something we're continuing to investigate and test possible resolutions.
  3. Wesley, I'll contact you off the list to gather some additional information.
  4. There are indications that macOS 12.1 resolves the multiple monitor issue, where the SaveAs and Export dialogs failed to display in Vectorworks 2021/2022. Some Adobe products were having the same issue. Waiting for further confirmation from the Vectorworks community, as we were unable to duplicate in-house.
  5. We're hearing rumbles that the public release of Monterey macOS 12.1, may resolve the SaveAs and Export dialogs, failing to display issue in Vectorworks 2021/2022. If you update to mac OS 12.1, please keep us updated. Pulled from another article on the subject: Adobe listed this same problem with Photoshop, Illustrator, and InDesign: “Sometimes the Save, Save As, and Export dialogs may not appear when an external display (via a USB-C Thunderbolt cable) or an iPad (via Sidecar) is plugged in. To display the dialogs, temporarily unplug the external display or sidecar. "
  6. No, I don't believe the two are related, even it multiple displays are being used.
  7. Difficult to say at this point and something to consider.
  8. We have been unable to duplicate in-house, making this issue difficult to resolve at the moment. We may contact you off the list for more information.
  9. Do you use a second display or eGPU? If so, does disconnecting the second display or eliminating the eGPU resolve the issue?
  10. @strYes, I have worked with a couple users from the forum independently and turning off, "automatic graphics switching" has help them also. Thanks for the additional confirmation!
  11. This is the first I've heard of this issue. I gave this some quick testing and was unable to duplicate. I checked on design layers, rotated plan, sheet layers, viewport annotations, inside multiple views, and whiled editing a group/symbol. Can you tell us more about your setup? What Mac are you running and video card if it applies. If you run multiple monitors, do you see the same issue when using a single monitor?
  12. Excellent @maxwellmeek! Thank you for trying and this gives us a great starting point for our investigation.
  13. @maxwellmeekOut of curiosity, could you temporally set the Language and Region operating system option to, "English (United States) restart the computer if necessary and see if it resolves the issue? Thanks!
  14. @maxwellmeekCould you tell us what Language & Region setting you're using on Windows?
  15. The driver update could be suspect, though odd you would be crashing in the same manner of resizing the windows. You should be able to roll back the driver, to see if it makes a difference? We now have a Knowledge Base article on the subject. It may be necessary to uninstall the applications causing the conflict vs. disabling the application.
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