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Will

v2019 Section viewport rogue geometry bug is back

Jim Wilson

This issue should be corrected in Vectorworks 2019 SP1. 

Message added by Jim Wilson

Question

Anyone else seeing stuff like this in vw 2019?

Top is correct drawing from vw 2018 sp4 (it's a work in progress drawing)

Project 1 Screen Shot v2018 sp4 section OK.png

This is what vw 2019 draws....

Project 1 Screen Shot v2019 section failing.png

Again this is correct:

Project 2 Screen Shot v2018 section OK.png

This is the exact same viewport in vw 2019. ???????

Project 2 Screen Shot v2019 section failing.png

 

Interestingly this is the same distortion that used to happen when vw2018 was first released.

Edited by Will
Added text describing the problem
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I really hope this is a localised issue.  This looks just like what we experienced when 2018 was released, and we ended up going back to 2017 for a number or projects - and these projects are still to this day in 2017. Not good.

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Unfortunately it has occurred with both the 3D projects I have tried so far. The second one I tried was a clean project started in vw 2018. But obviously some wall styles and things like that are from libraries that have been updated.

 

Its a shame as I really like the snappiness of 2019, the new zoom speed is fantastic.

 

If I had to guess as to what has happened, they probably started work on improving the graphics module, which must have been a pretty major project that has taken a while, and they have forked the codebase before this was fixed in vw 2018 (I think is was maybe sp3) and now the bug is back. Hopefully if that is the case they can port the fix over pretty easily.

Edited by Will
Grammar. Also to say really enjoying the speed of 2019.

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Here is the previous discussion from the last time this happened. You can see the section is failing in exactly the same way.

@Jim Wilson

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19 hours ago, Will said:

Anyone else seeing stuff like this in vw 2019?

Top is correct drawing from vw 2018 sp4 (it's a work in progress drawing)

This is what vw 2019 draws....

 

Hi Will, We are aware of issues like this and are working on them.

Would it be possible to send m you file privately for testing?

 

Thanks,

Matt

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1 hour ago, Matt Panzer said:

 

Hi Will, We are aware of issues like this and are working on them.

Would it be possible to send m you file privately for testing?

 

Thanks,

Matt

Yes no problem. By the way, I have already uploaded these two test files through bug submit yesterday.

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4 minutes ago, Will said:

Yes no problem. By the way, I have already uploaded these two test files through bug submit yesterday.

 

OK, great. No need to send the files to me then.

Do you have a bug number?

 

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Hi Matt

I haven't received an email yet and I forgot to copy the number when I submitted.

Best

W

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No problem Will

We tracked them down and will have a look.

Thanks!

-Matt

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On 9/16/2018 at 1:44 PM, Will said:

Anyone else seeing stuff like this in vw 2019?

 

I'm seeing stuff that should not be showing. Toilets, sinks, fixtures... classes are off but they are showing in the sections (if the section line touches it, it will show). opened the document in 2018 and it looks as it's supposed to be. Guess I'll go back to 18 when publishing time arrives. BTW I'm noticing faster workflow in 3d, faster panning, zooming, etc.

Edited by RafaelPernia

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Hidden Line rendering in the viewports seems to be the only thing working for me, Open GL was working then it stopped.  The background rendering was the only thing that was appearing.  I also will stay away from 2019 and suggest everyone also do the same until these god awful issues are fixed.

 

P.S. If you try to call tech support, you will end up on hold for a while.  My opinion is that unless your issue is dire just bear with the bug backlog and stick with the previous version that works for you.  Just what I think is a wise opinion.

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26 minutes ago, Kingstone said:

Hidden Line rendering in the viewports seems to be the only thing working for me, Open GL was working then it stopped.  The background rendering was the only thing that was appearing.  I also will stay away from 2019 and suggest everyone also do the same until these god awful issues are fixed.

 

P.S. If you try to call tech support, you will end up on hold for a while.  My opinion is that unless your issue is dire just bear with the bug backlog and stick with the previous version that works for you.  Just what I think is a wise opinion.

To confirm, this was the same after SP1, or only before, or both?

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I wrote that reply before SP1, before i got the alert to update.  I am updating now and will inspect my issues later or tomorrow.  Work comes first of course.  

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7 minutes ago, Kingstone said:

Can we now update our Mac Operating System?

I would not recommend it no. Sp1 fixes some of the nastiest issues with Mojave but not all of them. I would hold off until 2019 SP2.

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Ok, thank you.  And may I say that I tip my hat to all of tech support and the engineers for staying on top of these issues.

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