Our office has been using VW2018 (this also happened in 2017) and noticed a fantastic degradation in performance, reliability and stability.
The program has a time delay for all actions almost immediately this is not a phenomenon that progressively gets worse although the time delay in itself can get worse.
It is generally unstable with simple actions like the fill paint bucket tool causing the program to not respond indefinitely and crashing.
There is also another major problem which is the object info palette struggling to refresh at a rate which is useful.
Due to these problems the program is borderline unusable causing massive delays in drawing times.
We are strongly considering abandoning the software package for a suite that will just at the least be responsive in a manner which doesn't cause efficiency issues, which is a shame as the software itself offers a workflow we really enjoy.
All the office machines meet the minimum requirements and 1 machine in particular exceeds the requirements but is not free from the issues listed above (however it does not suffer the problems at the frustrating levels the other work stations do)
I have seen this issue or similar issues raised with little to no feedback. (But to acknowledge JimW, as he does respond but I am yet to find an answer which addresses the issues)
This is not a cheap package, and with the upgrade model the business is pushing we are constantly being pushed into updating every year to a newer version.... But why ? the previous version didn't work properly and the issues never got fixed. so why should we pay to upgrade to a newer version that also wont work.
We have contacted the local distributor and spoken with their tech department provided files, computer specs and from their side they have stated the solution was to start from scratch and build the master file as new, in an attempt to (if any exist)remove any errors in older files from being carried over into the new version. This was completed and solves nothing.
I know this is the wrong section but I cannot create a thread in the "known issues"
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ckudi
Hi to all users
Our office has been using VW2018 (this also happened in 2017) and noticed a fantastic degradation in performance, reliability and stability.
The program has a time delay for all actions almost immediately this is not a phenomenon that progressively gets worse although the time delay in itself can get worse.
It is generally unstable with simple actions like the fill paint bucket tool causing the program to not respond indefinitely and crashing.
There is also another major problem which is the object info palette struggling to refresh at a rate which is useful.
Due to these problems the program is borderline unusable causing massive delays in drawing times.
We are strongly considering abandoning the software package for a suite that will just at the least be responsive in a manner which doesn't cause efficiency issues, which is a shame as the software itself offers a workflow we really enjoy.
All the office machines meet the minimum requirements and 1 machine in particular exceeds the requirements but is not free from the issues listed above (however it does not suffer the problems at the frustrating levels the other work stations do)
I have seen this issue or similar issues raised with little to no feedback. (But to acknowledge JimW, as he does respond but I am yet to find an answer which addresses the issues)
This is not a cheap package, and with the upgrade model the business is pushing we are constantly being pushed into updating every year to a newer version.... But why ? the previous version didn't work properly and the issues never got fixed. so why should we pay to upgrade to a newer version that also wont work.
We have contacted the local distributor and spoken with their tech department provided files, computer specs and from their side they have stated the solution was to start from scratch and build the master file as new, in an attempt to (if any exist)remove any errors in older files from being carried over into the new version. This was completed and solves nothing.
I know this is the wrong section but I cannot create a thread in the "known issues"
Any response is greatly appreciated.
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