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JuanP

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Everything posted by JuanP

  1. @Greg A We released a set of tutorials in the University about cable tools that may help with your questions - SEE HERE
  2. @josue Corona Can you send me the Dxdiag file along with the last 6 digits of your serial # to jalmansa@vectorworks.net - thanks
  3. @yl16961 Unfortunately, you can't downgrade via the Student portal. It is a limitation that we are hoping to remove in our next upgrade. In the meantime, please contact our Academic Team at AcademicTeam@vectorworks.net with your request.
  4. @Peter Lopez as a Student you can log in the student portal and request in this case either 2022 or 2021 version of Vectorworks. The license has been extended, please check back in the portal, click on Download and select 2021 to download. That should do it.
  5. Here it is : https://www.vectorworks.net/en-US/community/partner-network/find-partner/a-and-a-co-ltd
  6. Yes, I think in your case it is possible. Please ask the seller to contact our local office in the UK for additional info.
  7. @_leorus Video tutorials currently are not part of the sample projects. You can see in the description that some of them link to a training or webinar session for additional information. I will bring your question to our team to keep improving the content in the University.
  8. Vectorworks 2009 is not supported in Windows 11. You may want to look into downgrading to a previos Windows version or upgrading Vectorworks.
  9. @mrudich log in the Student portal and request either the new version of Vectorworks or to extend the expiration date.
  10. @cassludlum Unfortunately, I couldn't locate your student account with the email registered in the forums. Please send me your educational email, and I'll be happy to take a look at your request.
  11. @jstroming From the image posted, it looks exactly the same as when a .vwx file is open in a text editor, in this case, MS Word. I would like to test the file if you can share it via jalmansa@vectorworks.net. thanks,
  12. @Tismacfan.yes, you you will be able to do so in the License Server Administration. Go to the Site Protection Server (STP) widget> Open Web Interface>Status>License Usage>GET License Usage> then you can click on "Remove" to shutdown a license from the user list.
  13. @Jimmy DV if you just recently updated to SP3, launch the Vectorworks Updater and under Advanced Options click on Repair. If you still have problems, please contact tech@vectorworks.net for further troubleshooting.
  14. @ail24 License renewals usually take between 24 to 48 business hours. I just extended yours, have a great day!
  15. @Ashley S your license has been extended! @Corinne F license extended. Usually, license extensions take between 1-2 business days to be approved. Please, keep in mind that 21,14 and 7 days notifications are being sent out prior to expiration, and you can request your license extension before expiration.
  16. @Will Please contact Epic support for additional information.
  17. @CMMocke Please select Check for Updates from the Vectorworks menu and make sure you have installed the latest SP3. If the problem persists, don't hesitate to contact uktech@vectorworks.net for further troubleshooting.
  18. @thumbsup your license has been approved and extended - have a great day!
  19. What is Unity and how does it support Nomad and Web View? Unity is a cross-platform game engine, developed by Unity Technologies and is used to create 3D and 2D games, as well as interactive simulations and other experiences. Vectorworks use of Unity Technologies’ gaming engine provides a re-design and re-engineer to Nomad’s 3D and AR viewers, and Web View so that Vectorworks 3D models with complex geometry can be successfully viewed and interacted with greater performance (speed). Using Unity for Nomad and Web View also provides consistent user interface and feature set regardless of the platform they use to view their model – Mobile/Tablet, Desktop, Web, etc. Benefits of using Unity game engine for Nomad and Web View: Designers can now view large 3D models and do a walkthrough of more complex models creating a better presentation experience that can help them win more work. Designers help clients make decisions faster by sharing complex models with them via Web View. Designers can save time clarifying design intent with contractors through more efficient sharing options via Web View. Designers can now collaborate interactively on complex and large projects. The more intuitive and easier to use navigation on Nomad and Web View allows designers and their clients to more quickly learn how to use it. Who will benefit from Unity® Based Nomad and Web View? Vectorworks customers who use Nomad or generate Web Views. Clients or collaborators of Vectorworks customers. Important to Remember Export Web View has been replaced in Vectorworks 2022 SP3 to Export VGX. For customers with customized workspaces you will need to add the Export VGX command from the Workspace editor. Nomad and Web View is available to everyone, Vectorworks Service Select customers and non- Vectorworks Service Select customers. Web View is accessible to anyone with internet access (including non-Vectorworks users such as clients) but is created from the Vectorworks interface via the “Export VGX” command. Vectorworks Service select provides 20 GB storage vs 2 GB for non-Vectorworks Service Select customers.
  20. Vectorworks, Inc. has released its third Service Pack (SP3) for the Vectorworks 2022 product line. This major update includes the following new functionality, improvements, and bug fixes. For a full list of improvements in the 2022 SP3 update, please visit this page. Service Pack Highlights Datasmith Direct Link and export improvements: The Datasmith Direct Link now stays open for continual synchronization until it is closed. Non-graphical object record and IFC metadata can now be sent to the Datasmith model. Object labels now use the more readable user-supplied names when possible. You can now specify where Datasmith stores the model data. Ambient light, point light, spot light, and directional light objects are included in the Datasmith model, for use in programs that can accommodate them. Vision now supports the PosiStageNet (PSN) protocol for pre-programmed and real time transforms. The Spotlight and Vision MVR workflow now uses the glTF/glb file format for the improved transfer of geometric and image-based texture data. A new Spotlight preference, Orient loads with rigging objects when snapping in 2D, allows you to align loads with rigging objects when placing them in 2D views. When reshaping cable paths and joining two cable path objects in Spotlight and ConnectCAD, the new Auto Heal Paths mode toggles between merging the objects into one object or keeping them separate. ConnectCAD enhancements: A layout room can be created using the Create Objects from Shapes command. You can delete custom devices from the device builder, preventing clutter in the Make/Model list. You can check for cable paths that are not connected. Custom parameters for signals, connectors, and cable types from another user's file can be accessed from the Object Info palette without being added. When creating devices from a worksheet, you can assign worksheet columns to the device parameters. Cable route analysis excludes circuits to and from external connections named with <EXT>. Vectorworks Cloud Services improvements: New Unity®-based Nomad and Web View: Now it is easier to view, navigate, share, and manipulate large models on the Vectorworks Cloud services web portal and the Nomad mobile app, in Unity-based 3D and augmented reality (AR) views. An improved 3D model export (VGX) makes this possible. Integration with Google Drive™: Google Drive integration now supports viewing and processing files stored on shared drives and in the “Shared with me” list. Integration with Microsoft® OneDrive®: Vectorworks files saved in the OneDrive app can be processed in the Vectorworks cloud and viewed on the web portal. Regional storage improvement: Users can choose the geographical location where their files are stored, enabling them to select a region that complies with the General Data Protection Regulation (GDPR) and helping to improve sync times and viewing performance. Vectorworks Nomad integration with the Apple® Files app: Files exported by any mobile app to the Nomad location in the iOS Files app are synced to the Vectorworks Cloud Services folder on the desktop and can be referenced into Vectorworks. Changes made to files on the mobile device are made available in Vectorworks by updating the reference. Lidar point cloud: Users having Apple mobile devices equipped with a lidar scanner can scan an area with Vectorworks Nomad and upload the point cloud to their Vectorworks Cloud Services account. The point cloud is then downloaded by the Vectorworks Cloud Services desktop app and can be imported into Vectorworks. Service Pack Improvements and Fixes This service pack includes many improvements and bug fixes, especially in the areas of the program related to: Hardscapes Plants Spaces Marionette IFC export Datasmith Data tag Cables ConnectCAD Installing the Service Pack This service pack is available as a downloadable updater for all U.S. English-based versions of Vectorworks 2022. To install the service pack, please select Check for Updates from the Vectorworks menu (Mac) or Help menu (Windows). Contact us at tech@vectorworks.net if you have any technical questions or problems during this process.
  21. @inilegnamService Pack 3 will be released in mid-March and has multiple improvements and bug fixes that may address your issue. Thank you for your patience.
  22. @deveshiiYour license has been extended - have a great weekend!
  23. @DuncanRPlease get in touch with Epic support for additional information about license transfer.
  24. @rlbTo renew or extend your educational license, please go to https://student.myvectorworks.net/ log in with your credentials and request an extension or upgrade to our latest Vectorworks 2022 version.
  25. JuanP

    Extension

    @NickphilipsIt seems like your license was extended last week. If the problem persist, please let me know.
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