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Everything posted by JuanP

  1. @Christiaan Thank you for bringing this up. We seem to have some platform updates that may have caused issues with the forum. We will look into these issues asap.
  2. @Rabvicar55 Please contact tech support to better assist you at https://customers.vectorworks.net/support
  3. My apologies. I will check with our teams. In the meantime, I will have tech support reach out directly.
  4. @Mr.Toast Have you tried toggling the "Wrap text" option in the OIP? Also, it will help if you can add the OS, Vectorworks version and SP, and Computer specs - thanks.
  5. @RefurbRich01 "For customers with customized workspaces you will need to add the Export VGX command from the Workspace editor." Try this and let me know.
  6. I don't have much info, but stay tuned! I'm already asking around.
  7. @BSD Could you please contact tech@vectorworks.net.au? Our local support team must be able to assist you.
  8. The fix for this issue is currently scheduled to be in SP4. And the release date is as soon as next week. I appreciate your patience.
  9. @MINAKI ELENI Go to https://student.myvectorworks.net/ and you will be able to get current and previous versions of Vectorworks.
  10. This article will be kept up to date with any details about the compatibility between Vectorworks and macOS 13 Ventura: Please share any feedback with us about the new macOS Ventura and any version of Vectorworks.
  11. It is that time of the year again - Apple recently released the new macOS Ventura (beta). Our engineering testing is already underway on the Ventura beta to ensure our current and future version of Vectorworks is compatible. PLEASE NOTE: Before upgrading your version, check back here often to get the full scope of Apple macOS Ventura official compatibility — it’s currently only available as a beta and will not be publicly available until Fall 2022. Here it is the list of devices that will support macOS Ventura iMac – 2017 and later iMac Pro - 2017 MacBook Air – 2018 and later MacBook Pro – 2017 and later Mac Pro – 2019 and later Mac Studio - 2022 Mac mini – 2018 and later MacBook – 2017 and later June 14/2022 - Vectorworks 2022 Sp 3.1 Open Issues: Vectorworks application window will disappear if you change the active layer or class via View Bar menu.
  12. Vectorworks, Inc. is looking for an Audio Product Planner who will be responsible for working with our engineering teams to develop new features and functionalities for the AV industry in our product suite. The Product Planner will use industry knowledge, customer feedback, and user research to develop new product specifications. This is a highly collaborative role working with our customers, entertainment marketing, and our executive team. Location: Remote, United States Schedule: remote or onsite Compensation: DOE Steps: Apply here If you meet the requirements, a member of our talent acquisition team will contact you! Questions: recruiting@vectorworks.net
  13. @ned_ We may need more information to better assist you, please contact tech@vectorworks.net - thanks
  14. @Jon Aparicio hola Jon, parece que tu solicitud ha side negada, por favor comunícate con nuestro distribuidor local al siguiente correo: info@techlimits.es Si tienes preguntas adicionales, no dudes en comunicarte directamente conmigo al jalmansa@vectorworks.net
  15. @LarryO I will say no. It should not corrupt or damage any other versions installed of Vectorworks; however, if the uninstalling process was manual, there may be a chance of making a mistake deleting the wrong registry entry. If that is the case, reinstalling must fix the issue.
  16. @Dendecko would you mind sharing the crash logs for further investigation? thanks
  17. @MartinFahrer as Jeff suggested, this can be a Windows/driver issue. https://www.nvidia.com/Download/index.aspx?lang=en-us and download the latest the driver available.
  18. @AlistairM There is an issue with copy and pasting networks between files - The problem was reported and scheduled to be fixed in the next service pack. Thanks
  19. Nothing else to add - you are correct with your assessment - thanks Benson. @RuiSantos___ Our University team, we will be contacting you directly with additional information.
  20. @blanger Try unchecking Wrap text in the OIP. Do you see any changes? I can replicate the issue at Tracking 90, and I would say that is expected. However, I was not able to replicate the issue at 100. I'm using M1 Max with Vectorworks 2022 SP3.1 macOS Monterey - Could you share your computer specs and Vectorworks version?
  21. @DSmith2300 I'm unable to reproduce the flickering issue. Couple of things to try: Restart your computer Update to the latest available graphics drivers Reset the User folder, go to Vectorworks Preferences>User Folder>Explore then drag the Vectorworks version folder to your desktop and reboot. I hope that helps.
  22. @evogroup What application is this file coming from, and what version? Also, can you send us the file for testing?
  23. @Jen123 If this is happening using a specific file and from the video posted above, it can be an origin issue. Check the following kbase article. If the problem persists, please contact your local tech support team for additional troubleshooting.
  24. Vectorworks, Inc. is looking for a Landscape Industry Specialist who will establish rapport with industry influencers and give presentations on the impact of our BIM software on the Landscape Industry. The Landscape Industry Specialist will liaise regularly with Vectorworks sales, R&D, marketing, and communications teams as we work to innovate our product and continue to drive customer success. Location: United Kingdom, Remote Schedule: Up to 10% travel to client sites Compensation: DOE Steps: Apply here If you meet the requirements, a member of our talent acquisition team will contact you! Questions: recruiting@vectorworks.net
  25. @Robert Morrison I will forward your information to our UK sales team, so they can assist you further - Thanks
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