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JuanP

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  1. JuanP

    How to keep Vectowrks open?

    @Hanna D'EliaThis can be caused due to outdated graphics cards drivers, follow the instructions from HERE and if the problem persists contact tech support.
  2. Vectorworks, Inc. has released a minor update in the form of Service Pack 3.1 (SP3.1) for the Vectorworks® 2019 product line. Below is a full list of issues corrected between Vectorworks 2019 SP3 and Vectorworks 2019 SP3.1: · No more repeated alerts during product shutdown · Design Layer Section Viewports and Section Viewport through a referenced Viewport will now show component fills · BIM workflow not working anymore because referenced viewports can’t be sectioned · Section Viewport through a Viewport will now show walls with components · Detail Level for Slabs in Section Viewport will be available · Section Viewports will show objects from Referenced Viewports · Cloud-based project sharing support for Dropbox Business and Box Drive is added · Distance in floating data bar will no longer be stuck on 0 when moving the object inside a Clip Cube This Service Pack is available as a downloadable updater for all U.S. English-based versions of Vectorworks 2019. To install the Service Pack, please select "Check for Updates" from the Vectorworks menu (Mac) or Help menu (Windows). For a full list of improvements in the 2019 SP3 update, please visit this page. Contact us at tech@vectorworks.net if you have any technical questions or problems during this process. Please note this Service Pack is currently available for all non-localized English versions. Respectfully, Juan Almansa Customer Success Director Vectorworks, Inc.
  3. Vectorworks, Inc. has released its third Service Pack (SP3) for Vision 2019. This Service Pack includes a large number of performance improvements and fixes. You can find the Mac and Windows downloads below: Mac - Windows Summary of improvements and fixes: Can't hold down the arrow keys to focus conventional fixtures. Can't enter universe number higher than 99 into Patch Sequentially/Select Start Universe Window. Conventional fixtures that have no shutter or iris info in Vectorworks, suddenly have info when importing to vision. Duplicate UUID in MVR export from Vectorworks is causing a crash in Vision. Esc file when imported has fixtures with the correct orientation, after saving to .v3s and then reopening the lekos and static led all change orientation. MVR export updated and fixed to comply with the 1.0 specification. MVR file does not have the correct Truss placement or Rotation. MVR file has DMX errors. Naming is different between ESC and MVR. Patch window operations are SLOW! Robe Robin Point and MegaPoint do not work. Some fixtures do not insert with the proper color. When exporting the patch, the hatch used on alternating lines causes text to be unreadable. To learn more about this announcement, read our press release here. For more information: https://www.vectorworks.net/en/vision
  4. Vectorworks, Inc. has released its third Service Pack (SP3) for the Vectorworks® 2019 product line. This Service Pack includes not only larger than a normal number of performance improvements, but many new features have been made available to users. New Features: Cloud Presentations via Vectorworks Cloud Services: With the new Vectorworks Cloud presentation feature, you can generate presentations of designs with an intuitive drag-and-drop interface. This unique presentation capability helps to communicate and connect your design ideas with your clients’ expectations, including interactive 360 rendered panoramas that can be linked together to create a holistic, immersive experience, as well as a shareable web link. All that’s needed is an active Vectorworks Service Select membership and Vectorworks Cloud Services. Lumion LiveSync Plug-in: Perform real-time rendering while making design changes in Vectorworks. The LiveSync plug-in is developed by Lumion and is the first partner plug-in to use a new Vectorworks Graphics Sync (VGS) API, that provides live access to the Vectorworks 3D scene and enables third parties to connect the software to any 3D visualization engine imaginable. Lumion and the LiveSync plug-in are available on the PC (Windows) and for English language users on the Lumion website. MVR Workflow from Spotlight to Vision: Discover a better way to work with My Virtual Rig (MVR). The MVR file format creates a two-way connection between planning, previz and console systems that implement the support needed for a seamless workflow. Further, the MVR format contains the 3D model, texturing, position information and GDTF information from the design in Vectorworks Spotlight. Create a more efficient and connected workflow between design planning and previz, merging the iterative changes of the model between Spotlight and Vision without re-importing and redefining the performance cues each time. To learn more about this announcement, read our press release here. Many of the improvements are focused on the following areas: Section Viewports, macOS Mojave, Spaces and the Scaling of Symbols. The specifics on these topics are listed below: Section Viewport: ● Significant speed increase in switching between sheet layers that contain section viewports ● Corrected a large number of redraw problems related to section and edit views ● Section Lines, Elevation Benchmarks and other associated geometry will appear as expected ● Improved the effectiveness of Merge Cross Sections ● Reduced the high number of checkouts needed when using Data Tags in conjunction with Project Sharing and section viewports ● Significantly increased the reliability of section edit and update functions macOS Mojave: ● Users should no longer encounter freezes when selecting Extrude Along Path and other geometry types ● Quality of Pattern export to PDF improved on macOS 10.14 ● Corrected many dialog boxes and other UI graphical issues ● Increased response speed of keyboard arrow navigation in text fields ● Fonts for Wall Data Tags are controlled now as expected Space: ● Direct control over space and label component visibility has been restored ● Creating Space objects should now occur as fast or faster than in prior versions ● Volume calculations corrected ● Corrected a large number of stability issues related to Space objects ● Significantly increased the speed of many operations related to spaces General: ● Scaling of symbols including multiple types of geometry should now work as expected. This was not a single report but a number of related issues and requests. ● Dragging many resources from one location into the Resource Manager to another should now affect all selected resources as expected Rendering: ● Corrected issue that caused grouped objects under the Render tab to become locked ● Fixed many problems related to the display of Roof Face textures ● OpenGL scaling of Wall textures matches the expected appearance as Renderworks does ● A large number of causes for black viewports and missing geometry have been removed or corrected ● Publish should now update rendered viewports on command ● Corrected many issues that would prevent animation transitions between saved views from playing properly Project Sharing: ● Corrected issues that caused Project Sharing to take longer than it should ● Corrected an instability related to text style conflicts ● Speed improvements in certain slower use cases ● Corrected a problem that would prevent the placing of specific object types in Offline files ● Fixed an issue related to symbol replacement in VWP files Spotlight and Vision: ● Fixed an issue where the Instrument Summary could become inconsistent ● Flipped Symbol Edit Mode should now display instruments properly ● Corrected many instabilities related to Hanging Positions ● Load objects can now be attached as expected in 3D views ● Auto numbering should now increment as expected Landmark: ● Improved the responsiveness of site model sculpting highlighting ● Replacing a Hardscape offers the default Hardscape Content as well as content from within that file Architect: ● Stairs should no longer position loci erroneously ● Some stair dialogs are now showing an indicator for values that cannot be calculated ● Walls that did not convert properly from 2018 and prior versions into 2019 should now do so ● Data Tags no longer rotate along with the rotated plan ● Corrected many issues related to custom IFC presets This Service Pack is available as a downloadable updater for all U.S. English-based versions of Vectorworks 2019. To install the Service Pack, please select "Check for Updates" from the Vectorworks menu (Mac) or Help menu (Windows). For a full list of improvements in the 2019 SP3 update, please visit this page. Contact us at tech@vectorworks.net if you have any technical questions or problems during this process.
  5. Someone will be in touch soon. I have forwarded your information to the appropriate team. thank you for your request.
  6. JuanP

    Student Trial Serial Number

    Hi Don V, seems like the proof of enrollment has not been provided. I will provide you with your temporary license via PM, while you submit this info via: https://student.myvectorworks.net happy holidays!!!
  7. JuanP

    Student license won’t reactivate

    happy holidays!!! I have forwarded your information to our UK team. they will be reaching out soon. thanks,
  8. JuanP

    New to Vision

    Hi Kevin, Welcome to the family. Here a couple of resources: https://www.vectorworks.net/training/2019/getting-started-guides/vision https://www.vectorworks.net/inspiration/industry-webinars/the-biz-of-previz-efficient-workflows-for-corporate-previsualization https://www.vectorworks.net/inspiration/industry-webinars/optimizing-files-for-streamlined-previz https://www.vectorworks.net/inspiration/industry-webinars/christmas-in-july-how-previz-and-pixel-mapping-help-light-up-the-holidays https://www.vectorworks.net/inspiration/industry-webinars/using-previsualization-to-reimagine-macbeth https://www.vectorworks.net/inspiration/industry-webinars/on-with-the-show-concept-to-previz-workflows https://www.vectorworks.net/inspiration/industry-webinars/an-inside-look-at-the-new-and-improved-vision I hope these help. If you need additional info feel free to contact me directly. happy holidays!!!
  9. We have identified additional fixes that we are including in the SP5 of Vectorworks 2018. General Fixes in SP5.1: Improved compatibility with macOS 10.14 (Mojave) Fixed compatibility with third party plug-ins This Service Pack is available for all licenses as a downloadable updater. To install the Service Pack, please click here or select "Check for Updates" from the Vectorworks menu (Mac) or Help menu (Windows). To learn more about the fixes and improvements in the 2018 SP5.1 updater, please visit this page. Contact us at tech@vectorworks.net if you have any technical questions or problems during this process. Please note this Service Pack is currently available for all non-localized English versions.
  10. We have identified additional fixes that we are including in the SP1 of Vectorworks 2019. General Fixes in SP1.1: This service pack includes fixes and improvements in the following areas: Sheet layers viewports not showing final rendering Rendering differences between Vectorworks 2018 and 2019 Renderworks sheet layer viewports occasionally fail to update Wall components displaying incorrectly in section viewports Cut objects attributes in design layer section viewports are sometimes incorrect This Service Pack is available for all licenses as a downloadable updater. To install the Service Pack, please select "Check for Updates" from the Vectorworks menu (Mac) or Help menu (Windows). For a full list of fixes and improvements in the 2019 SP1.1 updater, please visit THIS PAGE. Contact us at tech@vectorworks.net if you have any technical questions or problems during this process. Please note this Service Pack is currently available for all non-localized English versions.
  11. JuanP

    Expired Student Licence

    I just forwarded your request to our partner. They will be taking care of this as soon as possible.
  12. JuanP

    Vectorworks UK - VSS

    Hi Andrew, My apologies. Will ask someone from our UK team to reach out as soon as possible.
  13. The following are real-world system requirements for running Vectorworks 2019. In some demanding cases, we would suggest a more capable machine than is described in these hardware profiles. Likewise, there are some less demanding situations where Vectorworks will perform well on older hardware. General Requirements: Operating Systems: macOS 10.14 (Mojave) macOS 10.13 (High Sierra) macOS 10.12 (Sierra) Mac OS X 10.11 (El Capitan) Mac OS X 10.10 (Yosemite) Windows 10 64-bit Windows 8.1 64-bit Windows 8 64-bit Windows 7 SP1 64-bit Minimum Hardware Profile: Entry-level Profile: For small projects, simple models/drawings with a low level of detail, simple renderings (such as, small residential projects, small theaters, small landscaping design) Processor: 64-bit Intel Core i5 (or AMD equivalent) or better RAM: 4GB or more Graphics Card: OpenGL 2.1 compatible graphics card with 1GB of VRAM or more Some integrated graphics cards such as Intel Iris graphics are acceptable for simple models/drawings, but a dedicated graphics card is preferable. Vectorworks with Vision requires a dedicated graphics card with 2GB of VRAM or more, preferably released in the past three years (e.g. NVIDIA GeForce GTX 1050 series, AMD Radeon RX 400 series). Using multiple view panes with different visibilities in all panes requires a graphics card with at least 2GB of VRAM. Display Resolution: 1440 x 900 or higher Hard Disk: 10GB free disk space is required for the installation. 30GB or more is required for a full installation with all libraries. Recommended Hardware Profiles: High-end Profile: For large projects, complex and very detailed models/drawings, complex renderings (such as large BIM projects, large entertainment venues, commercial sites, GIS, high end landscaping design, photorealistic rendering) Processor: 64-bit Intel Core i7 (or AMD equivalent) clocked at 3GHz or better RAM: 16GB-32GB or more Graphics Card: A dedicated OpenGL 2.1 compatible graphics card with 4GB of VRAM or more Vectorworks with Vision requires a dedicated graphics card with 8GB of VRAM or more, preferably released in the past three years (e.g. NVIDIA GeForce GTX 1080 series, AMD Radeon Vega series). Display Resolution: 1920 x 1080 or higher Hard Disk: 10GB free disk space is required for the installation. 30GB or more is required for a full installation with all libraries. Installing Vectorworks on flash storage (SSD) is recommended. Mid-level Profile: For medium-size projects, complex models/drawings with medium level of details (such as small commercial projects, mid-size entertainment venues, residential site modeling) Processor: 64-bit Intel Core i5 (or AMD equivalent) clocked at 2GHz or better RAM: 8GB-16GB or more Graphics Card: A dedicated OpenGL 2.1 compatible graphics card with 2GB-4GB of VRAM or more Vectorworks with Vision requires a dedicated graphics card with 4GB or VRAM or more, preferably released in the past three years (e.g. NVIDIA GeForce GTX 1070 or 1060 series, AMD Radeon RX 500 series). Using multiple view panes with different visibilities in all panes requires a graphics card with at least 2GB of VRAM, with 3GB or more recommended for large files. Display Resolution: 1920 x 1080 or higher Hard Disk: 10GB free disk space is required for the installation. 30GB or more is required for a full installation with all libraries. Installing Vectorworks on flash storage (SSD) is recommended. Network Requirements for Project Sharing Project sharing requires high-speed network connections. As the network bandwidth increases, so does project sharing performance. Slower network speeds can still provide a satisfactory user experience if you minimize operations that transfer large amounts of data over the network (such as committing changes to the project file or refreshing a local working file). LAN Sharing: Minimum: A Fast Ethernet (100Mbit/s) network connection Recommended: A Gigabit Ethernet (1Gbit/s) network connection is required for large projects. Cloud Sharing: Project sharing using cloud-based storage requires a high-speed internet connection (50Mbit/s or above). This method of sharing works best with small teams or small projects. It is not recommended for large teams or large projects. You can expect significant speed improvements when using Dropbox with LAN sync enabled. It is the preferred cloud-based sharing solution for project sharing and is highly recommended for project teams on the same Local Area Network. Hard Drive: Storing large project files on flash storage (SSD) is recommended. Additional Details Graphics Cards IMPORTANT – Several Vectorworks features have placed higher demands on graphic hardware. Additionally, the performance and quality of the graphics provided by the Vectorworks Graphics Module depend directly on the speed, memory, and supported extensions of the graphics card. These features have the potential to provide a very fast and fluid experience if used on capable hardware, or a noticeably slower experience if used on older or incompatible hardware. Graphics cards should support at a minimum OpenGL version 2.1; cards not meeting this recommendation will have limited functionality and poor performance. In general, the more powerful your graphics card is, the better your Vectorworks experience will be. The amount of Video RAM (VRAM) required to drive Vectorworks adequately depends largely on the size of the display being used and the complexity of the Vectorworks document. Medium-sized displays with a native resolution of 1920x1080 or less should be driven by a graphics card with at least 1GB of VRAM. Larger displays should use a modern graphics card with at least 2GB of VRAM, with 4GB or more recommended. OpenGL rendering of shadows and edges are VRAM-intensive and require at least 1GB, with 2GB of VRAM or more being preferable. If you want to take full advantage of OpenGL shadows and edges, especially in situations where you have any combination of the following: - many lights - point lights - image textures - anti-aliasing - high shadow quality - excessive geometry and if you have a graphics card with less than 1GB of VRAM, you should consider upgrading your graphics card. Using Multiple View Panes with different visibilities in all panes can be VRAM-intensive and require at least 2GB of VRAM, with 3GB or more recommended for large Vectorworks documents. We strongly recommend that all users check that their video drivers are current. The majority of display problems reported to our Technical Support department have been traced to older video drivers. In general, a recent graphics card running the latest drivers is preferable to an old high-end graphics card running outdated drivers. Vision requires a dedicated OpenGL 3.0 compatible graphics card preferably released in the past three years. We do not recommend any integrated Intel video chipset. While Vision may run under these environments, we do not support them due to their lack of performance and speed. We recommend gaming cards over workstation cards for Vision due to the higher clock speed. For the latest information on our graphics card recommendations and for other hardware recommendations, go to the Quality-Tested Hardware page. Remote and Virtual Machines We do not consider remote login environments such as Remote Desktop, Terminal Services and VNC or virtual machine environments such as Parallels and VMware to be appropriate for regular work, so Vectorworks performance in these situations is not of primary concern to us. They may be appropriate for administrative testing or utility purposes, and Vectorworks is fully functional in these environments. You should not expect high performance in these environments, however, especially with interactive screen feedback. We do support Vectorworks running under Boot Camp on Mac machines. As long as you have appropriate and current drivers for the hardware on your machine, you can expect fast and reliable Vectorworks behavior. Maintenance Releases Unless there is a known problem with a maintenance release of the operating system, we recommend the latest maintenance release at the time we ship a new release of Vectorworks as a minimum because that is what we test with. If you have problems with an earlier maintenance release, we will often ask you to update as an initial troubleshooting step. Optimizing Performance For users who work with large files and complex renderings, we recommend running with at least 8GB of RAM. When RAM runs out, Vectorworks usually continues to function, but is slowed significantly by the need to access the hard drive to provide virtual memory. Extreme lack of RAM may cause operations to generate errors in cases where given sufficient RAM they would otherwise succeed. Faster hard drives can have a large impact on system performance especially when virtual memory is actively being used. Faster or slower processor clock speeds have a predictable impact on Vectorworks performance. Hard drive size requirements are driven by the total size of Vectorworks including all content files. You can reduce this size by opting to not install some of the larger Vectorworks content files. Project Sharing and Network Bandwidth The performance of Vectorworks when working on a shared project over the network will depend on the available network bandwidth. If the network bandwidth is insufficient, operations that transfer large amount of data over the network will be slow. We recommend at minimum a Fast Ethernet (100Mbit/s) network connection. For large projects, a Gigabit Ethernet (1Gbit/s) network is required for a fast and fluid experience. Project sharing using cloud-based storages requires a high-speed internet connection (50Mbit/s or above). This method of sharing works best with small teams or small projects. It is not recommended for large teams or large projects. You can expect significant speed improvements when using Dropbox with LAN sync enabled. It is the preferred cloud-based sharing solution for project sharing and is highly recommended for project teams on the same Local Area Network. Although project sharing requires high-speed network connections in general, slower network speeds can still provide a satisfactory user experience if you minimize operations that transfer large amounts of data over the network (such as committing changes to the project file or refreshing a local working file). Examples of data transfer times during commit and refresh operations for different bandwidths and project file sizes are shown in the chart below. Project File Size Network Bandwidth (download/upload) Commit/Refresh Data Transfer Time 100 MB 50Mbit/s ~20s 100Mbit/s ~10s 1Gbit/s ~1s 500 MB 50Mbit/s ~100s 100Mbit/s ~50s 1Gbit/s ~5s 1GB 50Mbit/s ~200s 100Mbit/s ~100s 1Gbit/s ~10s
  14. JuanP

    Trainings in/near Seattle?

    I'll be happy to guide you through our different offers. Will connect via PM.
  15. JuanP

    Rhino to Vectorworks

    Take a look at this guide: https://www.vectorworks.net/training/2018/getting-started-guides/transitioning-to-vectorworks/moving-from-rhino
  16. JuanP

    Bring Back Teaser Tuesdays!

    It's coming soon very soon with an additional component!!!
  17. Jeff, here you have an article with instructions for 2018 : Saludos,
  18. JuanP

    Extension request not coming through

    you should be okay now...please confirm. thanks
  19. JuanP

    Convert .vwx to .dwg HELP please

    This file was created with an Student version and can't be open with a professional version. Please contact your local distributor for them to extend your student license.
  20. JuanP

    Student License Extension Request

    @maqibkkhan and @Tommi you both should be good now. If the problem persist please let me know.
  21. We will keep updating this information as test more of these betas but as for now it looks promising.
  22. JuanP

    So - How difficult can it be?

    You can have access to the March Tech Round up here: http://blog.vectorworks.net/march-tech-roundup Sorry for the inconvenience.
  23. What I meant is that you can install VW in as many machines you need but you can only run VW in 2 machines at the same time. Thank you for your feedback, I will pass this information to make sure our distributor get the appropriate information and training.
  24. Hi Darion, Allow me to clarify based on the information provided: The E-series licenses can be installed in 2 computers (Mac or PC) one workstation and one mobile/home computer but Vectorworks can only run in one at the time as per EULA (End User License Agreement). In order to accomplish this setup, you will need to exchange your E-series license for a network (G-series) license. There is a minimum of 2 seats requirement for this type of license but at that point you will be able to install Vectorworks in as many machines you might need on your network. since you will have 2 seats only 2 people will be able to work at the same time with the application. As far as our distributor in Dubai, I know him and he is a great partner. However, he just recently joined the Vectorworks family, please give him a second opportunity. If you still have questions please feel free to contact me directly.
  25. Hi António, the email for LA CES PDH credits are normally send the following day. The probably received one today with: "I'm glad you could join Bryan Goff as he explored the innovative irrigation tools in Vectorworks® Landmark. You can now take the associated quiz to earn your LA CES PDH credit." If you have not received this email by now please message me directly. As far as the length of our webinars those are 1hr in content but we do not limit the Q&A specially if we are having a great conversation. We typically run 10-20 minutes long because the number of people who enjoy the Q&A. You can still get your credit, but you need to take the quiz to receive the LA CES PDH. It’s not like AIA where as long as you attend the webinar you receive credit – The test is HERE. After completion you will receive the certificate. In the future, we also offer these webinars o-demand with the option to get your credits - http://www.vectorworks.net/inspiration Have a great weekend!

 

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