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@Cj Light Thank you for sharing the additional info. It appears from the crash report that you might still be running an older version of Vectorworks 2024, and not the latest Update 3.1. I recommend updating first, and if the issue persists, please don't hesitate to reach out to our tech support team via https://customers.vectorworks.net/support. or feel free to DM the file to me, and I'll be happy to take a look.

@Jeff Prince Sorry, there's nothing new yet. I will share the latest information from the R+D team as soon as I receive an update.

@francescopretelli To avoid any issues, please make sure that any 'O's in your serial number are replaced with zeros '0's. And if you run into any hiccups, don't hesitate to reach out to your local support team via the link below: https://www.vectorworks.net/en-US/international

@francescopretelli You can download the latest version of Vectorworks 2013 SP4 at the following LINK.

Could you share the 24 DWG file to try to replicate your issue? Thanks.

I suggest giving Project Sharing in Vectorworks 2024 a try. We have made several enhancements to improve its functionality and stability. Sometimes, even the best tools require some time to shine. I believe you will be satisfied with the results, and thank you for your patience and support.

Robert, this is our current policy and support as far as Vectorworks and virtualized environments: Remote and Virtualized Environments Vectorworks runs successfully within remote and virtualized environments. We are confident that offices that wish to operate using virtualization technologies will have success with this option, if the software is given adequate resources comparable to the desktop system requirements listed elsewhere in this document. Offices must develop IT in-house or contract out IT support for their chosen virtualization system. Vectorworks Inc. can only provide general guidance, since many virtualization options exist, and every virtualization technology has its own details realized uniquely for each office. Vectorworks is a graphical application and as such requires high quality graphics support from the virtualization technology chosen. The graphics recommendations listed in the system requirements for desktop operation are a good guide for what is necessary for virtualized GPUs. The virtualized copies of Vectorworks must have sufficient graphical support to operate successfully. High network bandwidth and low network system latency are also critical for acceptable user experience when using Vectorworks in virtualized environments. ----------------------- I can add that we successfully tested the following platforms: HPAnywhere, Inevidesk, and Simple Cloud. Simple Cloud, in particular, has a well-established training lab setup that aligns closely with what you're seeking for a virtual lab environment for students to utilize Vectorworks. I hope that helps.

@hollister design Studio Thank you for your report. We are currently working with our internal systems team to identify and resolve this issue as soon as possible. I apologize for any inconvenience this has caused.

@Kevin McAllister Typically, we aim to respond within 24-48 business hours. However, we recognize that there has been an unusual delay in responding to your case. I am currently investigating the cause of this delay, and a member of our Technical support team will be contacting you today to provide an update. Please accept my apologies for any inconvenience this delay may have caused.

@Mojo65 , Could you please add your current computer specifications and Vectorworks version as part of your signature? This information will help us provide you with specific troubleshooting steps. Additionally, you can contact our technical support team via the Customer Portal for more personalized assistance.

@AFuller You can check Vectorworks 2019 operating systems compatibility in this LINK

@jtomko Here is a filter of multiple courses that cover Title Blocks in the Vectorworks University.

@Brian Harms Could you please provide us with the crash logs? Alternatively, feel free to reach out to our technical support team through our customer portal for further assistance.

@hollister design Studio I can't replicate the issue. Could you try again, and if that fails, try https://customers.vectorworks.net/ , and if you experience the same result, let me know. Thanks.

@chrisjones Thank you for reporting this issue. Someone from our support team will be reaching out to help with this problem. Thanks

For further assistance, feel free to contact technical support via https://customers.vectorworks.net/support

@MiraSX Please contact our technical team for further assistance: https://customers.vectorworks.net/support

@DLopez Import Revit is not included with Vectorworks Fundamentals. Please contact our sales team and request an Architect or Design Suite Trial version.

@MartinBlomberg No need to wait for the issue to happen again. Often, this issue shows up when another application clashes with the shortcuts. I'm in the process of gathering System Reports to pinpoint that potential troublemaking app. Thanks!

@High_Viz , as @rDesign suggested, please repair the installation, and if the problem persists, please let me know. In the meantime, I'm asking R+D about these two plug-ins. Thanks

@Andy Broomell , my apologies for the delay. I'm still struggling with this issue. I got an open ticket with the platform developer, but no luck yet, not even with all the updates we've thrown at it in the past few months. I'll bug them again, though. Thanks for your patience. It's much appreciated! I'll keep you posted.

@MartinBlombergcan you send me the system report of your Mac via DM, please? thanks

@Diletante and @Pat Stanford, Could you send us the System Report file from your Macs? I want to check for any other applications that may be conflicting.

@Tom W. Update 4 is scheduled for mid-March.

@Michael Siggers If you can provide us with the files, I'd be more than happy to investigate potential causes for this issue. Additionally, you can reach out to our tech support team through https://customers.vectorworks.net/ for further assistance.