SamIWas Posted June 7, 2016 Share Posted June 7, 2016 I'm sure this has been discussed before, and I'm just being lazy... I haven't done much 3D modeling in Vectorworks, but am trying to do more. But on one of my first real projects trying it out, I am getting constant hangs when changing views or editing 3D models. These are nothing more than extrudes and sweeps, but sometimes, Vectorworks hangs, using 100% CPU for literally 5-8 minutes. There are several imported 3D symbols in the file as part of the architect's drawing, which are actually just flat 3D polygons, so I don't know if that's what's causing it. Going to try modeling some bits in a separate file and see if that helps. But just wondering if anyone has dealt with this, and if there's a known cause. I've spent probably an hour today just watching the beach ball. Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted June 7, 2016 Vectorworks, Inc Employee Share Posted June 7, 2016 Post this from your machine, or send it to tech@vectorworks.net ATTN Jim and I can take a look: http://kbase.vectorworks.net/questions/627/DirectX+Diagnostics+and+System+Profiler Quote Link to comment
lupin Posted June 10, 2016 Share Posted June 10, 2016 I'm getting long hangs too. It seems to come and go, as if a file or group of files get corrupted somehow (e.g: same model, different class and texture colours). Panning, zooming, exiting out of editing windows (exit group, exit symbol, ok to texture edits, ok to new classes etc.) My file isn't huge - 40MB. When I started a simple new file from scratch(with only imported textures), it seemed OK so far. I'm on a new secondhand iMac, so I'm not sure if it's the machine or VW or me (I've used VW for 2d a lot but I'm new to trying to do it BIM-like). Quote Link to comment
lupin Posted June 19, 2016 Share Posted June 19, 2016 Seemed to be an issue with Kaspersky security software. Quote Link to comment
AlanW Posted June 19, 2016 Share Posted June 19, 2016 (edited) Hi, I run Kaspersky and never have any lagging or causing any issues with it. May be something else. Not a Mac though. Edited June 19, 2016 by Alan Woodwell Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted June 19, 2016 Vectorworks, Inc Employee Share Posted June 19, 2016 Doesn't always hit everyone, we have had trouble with a number of security packages over the years for one reason or another, but that's pretty much to be expected, some of them are extremely sensitive about which applications do what. Quote Link to comment
halfcoupler Posted June 20, 2016 Share Posted June 20, 2016 I have the same problems, it is mainly after editing groups and symbols and changing view or layer imidiately afterwards. Takes up to 5 minutes before I can proceed working. What helps is closing the file and reopening it. But after some time it hangs again. It is an isolated machine for VW only, no kaspersky or other security pack running. Quote Link to comment
halfcoupler Posted June 20, 2016 Share Posted June 20, 2016 Just checked the Windows task manager during a lag: CPU is at 12% RAM is at 3.5 GB BUT: one of the cores ist permanentely at 100 %, one at 0% and the others around 12% The lag remained 3 minutes after using [ALT+click) in the navigation palette to switch all layers visible. The file has 6 layers and it's size is 35 Mb. Quote Link to comment
AlanW Posted June 20, 2016 Share Posted June 20, 2016 Are you hooked to a network? Have found that is server is backing up everything laggs. Try saving to local drive and disconnecting from server to see if issue still happens. Quote Link to comment
halfcoupler Posted June 20, 2016 Share Posted June 20, 2016 Hm, you seem to be right, just saved the file to the local drive and it seems to work fine. So I have to check my network.... Thanks much for the hint Quote Link to comment
halfcoupler Posted June 20, 2016 Share Posted June 20, 2016 (edited) too bad, after working with the local file for some time the lags appear again ( not working on network). So maybe it's defenitely a problem of Vectorworks, not of the network. Edited June 20, 2016 by halfcouple Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted June 20, 2016 Vectorworks, Inc Employee Share Posted June 20, 2016 How many undos do you have set under Tools > Options > Vectorworks Preferences > Session ? Quote Link to comment
halfcoupler Posted June 20, 2016 Share Posted June 20, 2016 I have 40 undo's. should I reduce that ? Just at the moment it's hanging again. It mainly appears when editig a symbol instance with all layers visible after clicking "exit symbol". Very often after the lag the backup message pops up. So maybe it happens when during executing some bigger operation backup starts to run simultaneously... Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted June 20, 2016 Vectorworks, Inc Employee Share Posted June 20, 2016 Set it to 5 as a test, then perform a few edits to objects no within symbols (you can just draw half a dozen circles off to the side), tell me if the same lag recurs when doing the same operation with the symbol again. Quote Link to comment
halfcoupler Posted June 20, 2016 Share Posted June 20, 2016 Just did that. - reduced the undo's to 10 - closed VW and started again - opened all 6 layers - selected a symbol instance - selected edit 3d component - moved the drawing a bit by flyover tool - choose a component of the symbol, changed the class - click "exit symbol" => VW hangs for 2 minutes. I can reproduce it. Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted June 20, 2016 Vectorworks, Inc Employee Share Posted June 20, 2016 Good! Well not good, but "good". Send that file in to tech@vectorworks.net ATTN Jim please, I'll see if I can find whats happening and get it submitted. Quote Link to comment
Kevin McAllister Posted June 20, 2016 Share Posted June 20, 2016 Do you use auto-hybrids in your files? I've seen them slow things down a lot. KM Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted June 21, 2016 Vectorworks, Inc Employee Share Posted June 21, 2016 I am able to replicate the hangs here, it's something in the file, this geometry isn't complex enough that it should be causing hangs like this. Working with it now. Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted June 21, 2016 Vectorworks, Inc Employee Share Posted June 21, 2016 No clue what's happening here. Imported everything into a new blank document and the hangs persist most commonly with the straight and curved truss symbols. Your modeling here is completely correct, things were reduced to generic solids and the truss are just collections of extrude along path objects as they should be. I suspect it might be an issue where it is trying to regenerate all the EAPs each time the symbol is edited, which it isn't supposed to do unless you edit the EAPs themselves, however even if that were the case it certainly shouldn't be taking this long. I had one hang (with no edits) that took around 2.4 minutes to clear, which is nuts. Submitting this file now to see what engineering can make of it. I don't think the stored location of the file is related to the delays at all, just that the delays pop up randomly and seem to get worse the longer you have the file open and the more edits you make. Sorry for not having a more direct answer. Quote Link to comment
halfcoupler Posted June 21, 2016 Share Posted June 21, 2016 Ok, so I'm glad you can at least reproduce it. I don't think it's the truss symbols, since I have that issue with other files that don't have the truss symbols. Maybe I have a few corrupted symbols that cause the trouble after being imported. I wonder if anyone else has this problem. Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted June 21, 2016 Vectorworks, Inc Employee Share Posted June 21, 2016 Well the issue isnt THE symbols but something to do with how theyre being handled. I'm able to replicate the hang even if i just take one of those symbols and plunk it into a document by itself and edit/leave the 3d component a few times. Again, you didn't do anything wrong, its almost assuredly a bug, but thats as isolated as I can get it down to geometry-wise. Quote Link to comment
halfcoupler Posted June 22, 2016 Share Posted June 22, 2016 (edited) ok, I still wonder wether I'm the only one ... ;-) Just saw that there was a new SP released yesturday. Maybe this will work. Edited June 22, 2016 by halfcouple Quote Link to comment
halfcoupler Posted June 22, 2016 Share Posted June 22, 2016 too bad,- SP4 does not bring any improvements on this topic... Quote Link to comment
lupin Posted June 24, 2016 Share Posted June 24, 2016 Your hangs sounded a lot like mine. My hangs have cleared up, Kaspersky back on, wireless back on, maximum undos set to 20. I was working with auto-hybrids too. I'll be interested to know what the problem was. Quote Link to comment
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