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jallen-bgcbc

Vectorworks 2009 display problems on Mac Pro

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Has anyone else had problems with pixellation and gaps in display update when zooming and panning? Turning antialiasing off and on shows no improvement. Turning Quartz imaging off looks awful, and still doesn't fix the problem.

This is really annoying for me and it makes VW 2009 almost unusable. I have an 8 core 8Gb RAM Mac Pro with an Nvidia 8800 graphics card and the latest OS X 10.5.5. Everything else works fine but VW2009 just sucks. SketchUp 6 running under XP with VMWare Fusion works just as well, and that is slow.

VW 2008 works great, and if it wasn't for the fact that dwg export is broken (I can't install the latest SP update) I would use it instead of 2009.

To put it bluntly, this is rubbish. I have tried changing display options, restarting the system, but nothing makes any difference. This is a really basic issue.

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I have not heard of anyone else having this problem, so sorry to say, it is probably something in your setup.

I suggest you contact tech support directly as it will likely help you get this solved faster than the email lag time of the list.

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I haven't run 'disk utilities' after install. Is this a VectorWorks 2009 utility from the installation DVD or do you mean the OS X 'Disk Utility' application?

I have never run anything like this after installation before, is it something I ought to be doing on a regular basis? So far this is the most problematic application I have yet found on the Mac.

[Edit: I contacted UK Tech support first - no response yet]

Edited by jallen-bgcbc

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OS X utilities, if you don't leave your computer on overnight when disk utilities are scheduled to run, you need to do it manually. It should be done regularly and anytime you install new programs.

I agree with Pat, this is the first I have heard of this and I believe it's probably your setup.

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OS X utilities, if you don't leave your computer on overnight when disk utilities are scheduled to run, you need to do it manually. It should be done regularly and anytime you install new programs.

This is incorrect advice. The maintenance scripts no longer need your machine to stay on over night. If your machine is off when they're scheduled to run they will simply run next time your machine is on.

And you don't need to run permissions repairs via Disk Utility every time you install software. You might like to run it every now and then, or when you run into problems but if Mac OS X required it any more than this it would be automatic. No where does Apple say you must run Disk Utility every time you install software.

Repairing permissions is a troubleshooting tool, not a regular maintenance step.

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OK, I admit my ignorance, just repeating what I have read in the past. So this has no relevance to his problem? How about a suggestion.

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Well Ray, we have been told off well & truly, haven't we?

Best you stick to PC's, and I'll.......... retire!

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Well, at least I do make the effort to try and help...

Not sure what you mean by we though, I thought it was just me getting the stink eye.

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How about a suggestion.

Well, at least I do make the effort to try and help...

I don't mean to rough you up any further Ray but I haven't offered jallen a suggestion because I don't have one. I try to stick to what I know. ;)

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Running VW 2009 on my both my Windows Vista Business machines is so stable it amazes me after the problems with 2008

BTW - the problems with 2008 were within VW and not Windows

I cannot believe Macs are so far superior - who wants to go there and enter into that discussion

My suggestion - I think it is really difficult given the complexity of software today when Mac operating systems are updated as often as they are to expect to not have such problems

And I know I am treading on some toes - I would not switch to a Mac just because of that

A close friend was just going to buy one - he said to me he could just not justify it as the cost was just ridiculous

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Okay guys, let's not stray into the PC vs Mac debate, because that is surely the road to hell. I used PCs for nearly 20 years and switched to the Mac almost a year ago.

I also used OS/2 for a little while because well, Windows has certain drawbacks that we all know about and it isn't worth debating.

I find OS X superior, and it took a lot of swearing to get there but well, that's just me. I have had *far* fewer problems than with Windows.

Yes Macs are more expensive, but so are some Sony Vaio machines and they really aren't worth the money. A bit like B&O hifi equipment or comparing an Audi or BMW with a Ford Mondeo. You don't see people getting excited about the number of people driving unnecessarily expensive cars. Not many 'normal' people anyway, so I think that's dispensed with the cost argument.

I bought my MacBook Pro on eBay and saved around ?500. It was still expensive, but comparable with a reasonable PC laptop. I didn't want to spend (and couldn't really afford) that much money, but after years of having to go without stuff and spending all my money on my teenage kids, I finally thought, "Enough is enough!". My expenditure profile is now back to what it was, but the laptop really was worth it. This is just my view and experience, if you are happy with your Windows machines, great. VW2008 certainly works better on it, so I can't exactly criticise.

Back on topic - VW2008 worked perfectly on OS X, apart from a bug which prevented dwg export. The subsequent SP3 supposedly fixed this, but I can't apply any maintenance releases for VW because it contacts Nemetschek over the net for validation to complete the upgrade, and our IT security policy blocks this. A bit like Acrobat Reader updates. Nemetschek, if you are reading this (unlikely) isn't the stupid dongle enough? Can't you release a version of 2008 with the latest update integrated into it?

Spending money on broken software is disappointing, but being unable to fix it, when solutions exist is very annoying indeed. Updating your software because you have a problem with the previous version, and finding the new version even worse is making my colleagues think I have Tourette's syndrome.

So it's safe to say that I'm 'eager' to get a solution to this.

[Edit: Oh yes, I forgot that VW2008 usually crashes when I try to display the class edit dialog which is the more important reason I upgraded]

Edited by jallen-bgcbc

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You can call NNA and request a disk with the latest patches. Is your IT department that rigid that they can't make an exception for something that important? And I believe the initial install also has to validate over the internet.

I would still try repairing permissions.

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Macs aren?t more expensive. It?s just that the range doesn?t cater to the low end. Compare like for like and you?ll often find Macs are actually cheaper. What you said, but I just think ?expensive? is a misnomer. Getting less and less expensive on the environment these days too... finally.

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Ray, I can get the latest patches, I just can't install them. It is true that the installation requires validation, but validation for the updates is different. It doesn't work. This is stupid, if installation works with online validation, why doesn't the update process?

Actually I really don't see why it should be necessary for our IT people to change our security policies for NNA. There is no good reason for validation of these updates. There are pirated versions with updates applied available on the internet. This will always be a losing battle for software developers. At very least, there really ought to be an alternative solution for people in my situation. An integrated install with the latest updates already applied is an easy solution. Microsoft can do it, NNA can.

It would be easier for me to download a pirated version of VW2008 with the updates. By doing things properly and legally, I am worse off. Go figure.

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Macs aren?t more expensive. It?s just that the range doesn?t cater to the low end. Compare like for like and you?ll often find Macs are actually cheaper. What you said, but I just think ?expensive? is a misnomer.

Actually, as a Mac fan, I disagree. There have been a number of studies that have debunked this. The argument that is often used is the fact that iLife is preinstalled and compares the cost of equivalent Windows apps. This is actually irrelevant. It's a bonus feature. The idea is simply to compare the hardware. I did this when I bought my MacBook and was dismayed at the results. I don't think that any debate over XP vs OS X is going to be won by claiming that there is no cost difference. It is simply down to quality IMO.

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I should have been more clear, what I meant was I believe you can get a full install disk with the latest updates from NNA.

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There have been a number of studies that have debunked this.

And a number that have proved it. Prices fluctuate. Sometimes they're more expensive sometimes they're cheaper.

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Boys....nanana...stop fighting....

Some kids like to turn things off with the start button, others don't.

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Hello-- I am sorry that this thread has gotten off topic, because, YES, I am having the same type of problems! I never have had an issue using 2008, but I recently upgraded to 2009 and since then am having multiple display issues. On my brand new imac (upgraded to NVIDIA GeForce 8800 GS with 512MB memory, 4Gig Ram, and 2.8GHz Intel Core 2 Duo), I am getting constant Ghosting and screen freezes as I try to scroll--in the middle of scrolling, my screen keeps "snapping" back to the same point in the design layer, and freezing there for 5-10 seconds until I grab the "hand" tool and manually move the page. On my Macbook Pro, it is completely useless-- won't refresh at all and I visually lose over 80% of the drawing whenever I scroll at all. Regardless of MAC vs. PC (after all, this is made to work on both platforms) what gives?

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It's hard to tell. You should probably call tech support with as much info about your computer as possible. This seems to be a fairly isolated problem so it's hard to figure out the cause.

Have you tried repairing permissions?

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