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The way we currently recommend using the "Additional Default Records" option to copy the data from the records to the lighting device. We recommend creating your own user record rather than addling a field to the Light Info Record so you don't have to deal with the record conflict dialog appearing every time you import a new symbol. https://app-help.vectorworks.net/2025/eng/VW2025_Guide/Setup/Spotlight_preferences_Lighting_Devices_Parameters_pane.htm A video should be posted soon of Vectorworks University that covers this topic. It's not there yet so keep checking the University for new content.

On the Mac your user folder is located at: /Users/<USERNAME>/Library/Application Support/Vectorworks/<VERSION NUMBER> By default the folder is hidden. See Resetting the Vectorworks User Data and Preferences Folder for details on how to locate and reset your user folder.

Are you using ETC Eos nomad on the same computer as Showcase or a different machine? Which protocol do you have ETC Eos nomad configure to output ? ArtNet or sACN? Are you connected to a network? Did you make any special configurations to the network settings on either Machine? Have you disabled the firewall or granter permissions to Showcase and Eos when asked? Have you tried using a 3rd party ArtNet or sACN viewer to verify that the ETC Eos nomad is outputting data?

Labels can be grouped in the label legend and additional text can be added to the group. Both 2D and 3D labels can be grouped and then moved by a single control point. Additional text objects can be added to a group of labels. For example, add a prefix, suffix, or separator. To avoid overlapping text, set the Horiz. Align/Vert. Align to adjust the label insertion point of the labels. See Item #3 in the Formatting the label legend layout section in the Vectorworks Help.

Weight and Wattage are not native units in Vectorworks so they have to be text fields in order to allow the device to have a unit mark. For many of the fields users do not use exclusively a number. For your example of Circuit Number, many users will circuit numbers such as C5 to designate it as circuit 5 in the C multi-cable and use the circuit name field for the distributor name etc. In a worksheet you can convert text to a number using the Value() function, however the text string can not contain a unit mark.

In order to render lights properly, calculate beam spread, throw distances, angles, etc. we need to have the 3D in the correct location and they you can created a 2D view and organize things so they will be represented in a 2D layout.

We have had other reports of this issue and are investigating the cause and solution for the problem.

Please contact your local distributor office directly for support. https://www.vectorworks.net/en-US/international They will be able to examine the file and also verify exactly which educational version you are using.

Have you moved the user origin? We have had some reports on incorrect trim heights when the user origin has been moved.

Can you post a sample file? I haven't seen multiple lights turn on unless they have the same address. Make sure your modes are the same. The Lustr has a bunch of different modes don't agree it would be very easy to turn on several lights at once. The only thing I have found is that the ETC software does not like just being connected to a simple switch and manual IP addresses assigned to the machines on the network. Most of the time I'm had to use a router with DHCP enabled to allow IP address to be automatically assigned.

Update your library. We released an update library to allow snapping to the center chord. If you want to make custom snapping for the truss you can edit the truss and add custom snapping lines as desired. See Creating a custom truss symbol.

The GDTF Fixture Mode takes priority. Set the GDTF Fixture Mode to "None" and then the DMX footprint should change when you change the Fixture Mode.

In this example the beam is drawn vertically automatically because if drawn horizontally the edge of the beam would go to infinity, or almost infinity within a reasonable distance. In this case we automatically draw the beam vertically.

You can access the Vectorworks partner portal from the Help menu in Vectorworks.

Assuming they are complete GDTF file that include geometry, make sure the option to "Use GDTF Geometry" is checked in the OIP of the lighting device. If the GDTF symbol shows a preview of the device in the Resource Manager then checking the option should use geometry provided by the GDTF file. Some applications don't actually export real GDTF files, they export proxy GDTF files that contain no real data. If they are no complete GDTF, then yes, you should use Find and Modify to add the Vectorworks symbol as you have shown above.