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klinzey

Vectorworks, Inc Employee
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  • Occupation
    Spotlight Features Manager
  • Homepage
    http://www.vectorworks.net
  • Location
    United States

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  1. @Bill McGarvin You need to have a full vision license which will unlock 255 universes. Please contact your sales representative to your options.
  2. No, If your Vision license is only for 4 universes then Vision will only receive 4 universes from the MA2.
  3. Can you post the file or share it with tech support directly? There is something unique about those fixtures and we will need the file to investigate the issue further.
  4. I tried the Data Drop.vso in 2023 SP3 Mac and did not have any issues opening it in the plug-in editor or adding the tool to my workspace.
  5. Unless something has changed the Name in MA should be mapped to Instrument Type in Vectorworks. https://app-help.vectorworks.net/2023/eng/VW2023_Guide/LightingDesign1/Visualizer_data_mapping.htm?rhsearch=visualizer mapping&rhhlterm=visualizer mapping mapped map
  6. Data from the _VS-ModData record is used to create the object only. It uses the necessary information and then the record is no longer used.
  7. This is intentionally a free text field to support workflows and users that do not use the focus point object. If we limited this to a drop down of choices of focus points it would break the workflow of many existing users.
  8. I suspect it may be the insertion points of the containers that are off, not at the center. The text labels look to be in the correct location.
  9. @DBLD That's SP1. I have asked our installer team investigate the issue. Till it's resolved you can manually download the installer from the customer portal.
  10. @Sam Jones The information from the label legend of the imaged fixture are shown even if the columns are summarized.
  11. Launch Vision and from the Help menu select Update Vision. This should download the latest version.
  12. Most of the libraries are delivered on demand from an online server. First thing to try is to make sure your Resource Manager cache is up to date. Open the Resource Manager and click on the gear icon. Select Refresh Libraries. See if your your libraries show correctly now. If this does not work I recommend contacting technical support directly as you may need to manually clear your Resource Manager cache.
  13. Make sure you are running Vision 2023 SP2. It contains a fix for a VizKey issue.
  14. No there is currently noting you can add to the criteria to eliminate the labels. We are looking into this issue as an enhancement for a future versions.
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