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Vectorworks, Inc Employee
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About jblock

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    Technical Support Manager
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    United States

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  1. @WhoCanDo You are correct. I just checked the status of this and it looks like it will not be fixed until our next Service Pack, SP3.
  2. I believe this issue was fixed in a Service Pack for Vectorworks 2020. Can you confirm that you are on the latest Service Pack, SP2? Thanks!
  3. Revit files (.rvt or .rfa) created in versions 2011 through 2019 can be imported. It sounds like the file is actually from Revit 2020 or possibly a much older version.
  4. The link for the Bug Submit form should be at the bottom of the forum page. I have submitted this particular issue to our engineering team. You can refer to the following case number for updates: VB-166583 Thanks!
  5. @David S I understand that this is frustrating. I am not saying that your workflow is wrong, but it is not a workflow that will work right now. As I said before, we are working on changing this to improve applying textures overall and this type of workflow (or something similar) will be possible once we make those changes.
  6. @JToomey this is a known issue that our engineering team is working on. Hopefully we can implement a fix in our next Service Pack. You can refer to this case number to check the status: VB-165749 Thanks!
  7. One quick workaround would be to assign the Texture to the Class that the Door or Window belongs to. This will apply the Texture the overall object in a similar way. This way, you wouldn't need to separately assign Classes to each part of the object, but just one overall Class.
  8. It looks like this is actually working as designed. Textures were never meant to be assigned to Doors or Windows as an overall Texture being applied to the entire object. Instead, you should use the Classes and parts in the Settings to control the visual attributes of the Objects. We weren't really aware that this was a common workflow for a lot of users. We are working on introducing a new way to be able to texture objects without having to create so many classes while still be controlled in the Render tab of the Object Info Palette. I'm not sure exactly when this will be introduced by we are aware of this workflow now and will be sure to keep this in mind with our upcoming tasks on Doors and Windows. Thanks!
  9. @Matster I think this is actually working the way it was designed, although I definitely see how this could be changed to work better. Currently, the Find or Replace Text command will just find the "Next" string. This means that it will find the first string that matches the entered value and that is it. If you replace that string and then re-run the command, it will find the next string that has the entered value. I think it would be useful to have it Find all instances of a specific value, not just the next one!
  10. @alexwestreich it looks like Cropped Perspective is turned on in your Document Preferences>Display tab.
  11. @SarahISO This is a known issue that our engineering team is looking into. The workaround would be to apply the texture to the Classes for the Door or Window parts, in the settings. If you apply the Texture to the entire object, directly in the Render tab, it will not work. You can refer to this case number to check the status of this issue: VB-165320 Thanks!
  12. Sorry for the delayed response. Thank you for the update. That is strange that it worked after moving the UpdaterLog. My guess is there is maybe a permissions issue on that file and it can't update properly. I will let our engineering team know so they can investigate.
  13. @MartinFahrer it sounds like the dialog was dismissed with a "Don't show this dialog again". Can you try resetting the Saved Settings in the Vectorworks Preferences to see if this fixes it?
  14. @mjm hmmm...so it looks like the Updater is not actually updating properly. If you run the Updater.app directly from the Vectorworks 2020 folder, does it do the same?


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