drelARCH Posted October 23, 2019 Share Posted October 23, 2019 Changing Keynote Display from dotted one to not dotted crash whole application. I would like to use/convert dotted Keynote legend (from 2019 vw file) to new not dotted one but it is crashing software. Known bug? Pavol Quote Link to comment
0 Administrator JuanP Posted October 23, 2019 Administrator Share Posted October 23, 2019 @drelARCH I couldn't replicate your issue, chances are is file specific. Any chance you can send us your file via private message for testing? Quote Link to comment
0 drelARCH Posted October 23, 2019 Author Share Posted October 23, 2019 I have successfully uploaded file through provided upload link. Hope you can replicate issues. Thanks. Quote Link to comment
0 Administrator JuanP Posted October 23, 2019 Administrator Share Posted October 23, 2019 4 hours ago, drelARCH said: Hope you can replicate issues. I was able to replicate it. We submitted the issue VB-166051. A couple of findings: 1- Seems like is file specific, I can't replicate the issue in new files. 2 - Changing the Buble Display setting to By Callout fixes the issue. will keep you posted Quote Link to comment
0 drelARCH Posted October 24, 2019 Author Share Posted October 24, 2019 Thanks Juan for quick answer and suggested fix. Quote Link to comment
0 leecalisti Posted December 2, 2019 Share Posted December 2, 2019 May I add to this post with a similar issue? I am seeing Keynote Legends behaving strangely - on my laptop AND PC. See attached file. When I edit the keynotes, or any edits that relate to them, they grow very large. I have to "update" them, but the Note Text Indent jumps to a large number. I cannot replicate it purposely. It just happens. I've updated my drivers, what's up with this? VW2020 has been a bit unstable and it's frustrating. Quote Link to comment
0 Vectorworks, Inc Employee iborisov Posted December 4, 2019 Vectorworks, Inc Employee Share Posted December 4, 2019 Hello Lee, Could you provide test file and/or record a video. I need more information to be able to check what is behind this issue. Thanks. Quote Link to comment
0 JPM Posted December 4, 2019 Share Posted December 4, 2019 Just to add to the above; we are seeing the same issue with keynotes displaying exceptionally large following any adjustment to the note database or adding/removing callouts in a viewport in VW 2020 Sp2. I find that if i adjust the 'note text indent' on the keynote back to a reasonable value (ie. 5mm) it corrects all the values. Happens every time you adjust notes / callouts. Very frustrating 1 Quote Link to comment
0 Vectorworks, Inc Employee iborisov Posted December 5, 2019 Vectorworks, Inc Employee Share Posted December 5, 2019 Hi JPM, I tried to reproduce the behavior described above with new and old files but with no success. Maybe this is file specific bug and I can't find where the problem is if I don't have your files and steps to reproduce. Quote Link to comment
0 JPM Posted December 5, 2019 Share Posted December 5, 2019 @iborisov Sent you my file via private message. Can i also note that this file also demonstrates an issue I have raised with roof face components in a separate thread. Thanks Quote Link to comment
0 leecalisti Posted December 5, 2019 Share Posted December 5, 2019 2 hours ago, iborisov said: Hi JPM, I tried to reproduce the behavior described above with new and old files but with no success. Maybe this is file specific bug and I can't find where the problem is if I don't have your files and steps to reproduce. @iborisov, I checked it with two recent files. It behaves the same when modifying a keynote. Here is a link to a video. I'll upload the video later in case this link doesn't work or stops working. https://photos.app.goo.gl/JR239xHhQs6JmSDD6 Quote Link to comment
0 Vectorworks, Inc Employee iborisov Posted December 12, 2019 Vectorworks, Inc Employee Share Posted December 12, 2019 Fixed in VW 2020 SP3 / Build:523228. 2 Quote Link to comment
0 Administrator JuanP Posted February 19, 2020 Administrator Share Posted February 19, 2020 Good news!!! The fixed has been pushed sooner. Please check for updates and download the just released 2020 SP2.2 For additional information about the fixes check: Quote Link to comment
Question
drelARCH
Changing Keynote Display from dotted one to not dotted crash whole application.
I would like to use/convert dotted Keynote legend (from 2019 vw file) to new not dotted one but it is crashing software.
Known bug?
Pavol
Link to comment
12 answers to this question
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