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Row

Resource Browser Search bar faulty?

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I teach Vectorworks Interior design. Some of my students when searching say 'sofa' will not have any content found whereas others will. I can navigate manually to the content in the sidebar, but the search comes up with nothing? All the computers have the same files and I have checked the search is set to 'All Resources'. Any ideas???

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Stupid question:  When you navigate manually to the resource, is it already downloaded or does it have a little cloud symbol next to it?

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@michaelk no little cloud, i have downloaded all content through the package manager and updated all libraries. :(

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I suspected that.  And all the resources reside in each computer?  There's no server that's holding files?  

 

Just starting with the easy ones :D

 

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Pretty soon I'll be out of ideas.  BUT:  If you click on the magnifying glass in the search field of the resource manager, is Everywhere checked?

 

I'm not sure how VW resource search knows where to look.

 

I just tried an experiment.  In a blank document I created a symbol with a name I was pretty sure wouldn't occur anywhere else.  I saved the file to the desktop.  Restarted VW.  The resource manager search couldn't find it.

 

I then moved the file to user/Library/Application Support/Vectorworks/2017/Libraries (Mac OS.  I assume there is a similar location for Windows) and restarted.  Resource manager search found it!

 

It would be interesting to know if your misbehaving computers have the library files in the correct place and if VW has been restarted since the migration.

 

 

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@michaelk a restart could be the key here as they hadn't done that since the files were migrated! i will also check that the files are all in the same folders. I did check the 'search everywhere' part with no luck.

I don't have access to the computers until tomorrow. i will try in the morning and get back to you. thank you so much for your help so far.

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Are all computers on the newest Service Pack? There was an issue earlier with 2017 where the Resource Manager wouldn't find results outside of the active document, even when "Everywhere" was selected.

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10 hours ago, Row said:

@michaelkI had IT push the files out to each computer. They are now physical files on each computer 


If you run Download Content on one of the nonfunctional machines, are you offered the options to Install, or are all the items listed as installed already?

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@JimWI will try this in class this morning. Most of the machines I checked said all content had been installed. 

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@JimWI will try this in class this morning. Most of the machines I checked said all content had been installed. @Michaelk  the restart after refreshing libraries was key.

thanks everyone :) 

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ahhh ok it worked for an hour now one computer doesnt search again, tried a restart but no luck..

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I've found the search function to be not very intuitive, the more specific you are, the less likely you get a result. Type in 'handles' and I get some kind of taps. Type in 'pulls' and you get nothing, type in 'pull' and you get a whole list of handles. Type in 'pull handle' and you get about 3 results. Needs some attention imo, 👍

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