thomasone Posted March 13 Share Posted March 13 Hi After doing a recent update, Vectorworks not running now. Can anyone help? Quote Link to comment
0 PNWPaul Posted March 13 Share Posted March 13 This happened to me as well; I tried on both machines I use to run it. The only solution I found was to uninstall and re-install. It still will not update the libraries. But at least I can open projects again Quote Link to comment
0 Vectorworks, Inc Employee jcogdell Posted March 13 Vectorworks, Inc Employee Share Posted March 13 @PNWPaul Its possible that your resource manager cache has gotten corrupted, navigate to your user folder, should be somthing along the lines of C:>Users>yourname>Appdata>Roaming>Nemetschek And look for a folder named Vectorworks RM cache either delete it or rename it and restart Vectorworks. This forces Vectorworks to re index the library and create a new cache. If this doesn't fix the issue please contact your local tech support Quote Link to comment
0 Vitute Posted March 13 Share Posted March 13 Deleting cache file didn't help. Uninstalling and re-installing helped. But now I am afraid to upload library 🙂 Quote Link to comment
0 PNWPaul Posted March 13 Share Posted March 13 Mine was a complete lock up on both machines again today. Really embarrassing for a client meeting when I could not show them any of the work. @jcogdell, Is there any way to revert to the old version? Right now it doesn't work at all. Thanks, Paul Quote Link to comment
0 rDesign Posted March 13 Share Posted March 13 41 minutes ago, PNWPaul said: Is there any way to revert to the old version? See instructions in this following post for how to revert / downgrade to an old SP, instructions are for 2023 but are the same for 2024. Quote Link to comment
0 PNWPaul Posted March 13 Share Posted March 13 Hi guys, It looks like there might be a solution to this problem by removing GenerateImage.vlb plugin from the Plugins folder. Quote Link to comment
0 Vectorworks, Inc Employee Dave Donley Posted March 13 Vectorworks, Inc Employee Share Posted March 13 The GenerateImage plugin may or may not be involved. If removing it from Plugins folder helps that confirms a bug we found here very recently. There is a workaround to try (if it is related to GenerateImage plugin): Launch and sign in to the Vectorworks Cloud Services app Sign out and back in with Vectorworks application (the upper right signin button or from Home Screen) Quote Link to comment
0 Daniyar Posted March 18 Share Posted March 18 On 3/13/2024 at 10:47 PM, Dave Donley said: The GenerateImage plugin may or may not be involved. If removing it from Plugins folder helps that confirms a bug we found here very recently. There is a workaround to try (if it is related to GenerateImage plugin): Launch and sign in to the Vectorworks Cloud Services app Sign out and back in with Vectorworks application (the upper right signin button or from Home Screen) I encountered a similar issue. Removing the "Generateimage" plugin solved the problem. However, the workaround you suggested did not work for me. As soon as the plugin was in the plugins folder, VW started to freeze and projects took 1-2 hours to open. Quote Link to comment
Question
thomasone
Hi
After doing a recent update, Vectorworks not running now.
Can anyone help?
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