Windows laptop crashing after installing VW22 latest service pack

[Dandan]

Straight after updating VW to the latest service pack (sp3), my laptop has started crashing when VW is open. I get a blue screen error message saying the machine needs to shutdown. I had VW22 sp2 until this update and didn't have this issue.

If I open VW21, I don't get the crashing.

Is anyone else experiencing this problem?

Could it be something to do with the NVIDIA Graphics Card?

[Pat Stanford]

Checking that you have the most recent NVIDIA drivers is always a good place to start in troubleshooting.

 

Also do a complete shutdown and restart of the computer.

[Drew L]

I'm having similar issues with v2022 and sp4.  I did a full wipe and reinstall of windows 10 and still get the VW hang and then the pc crashes. Not ruling out a hardware issue.

 

Just contacted support so I'll update when they respond.

[Ed Wachter]

I also experienced some trouble just after installing SP4 on my MacBook Pro this morning. Attempting to update multiple VPs resulted in waiting so long I forced VW to quit. These VPs would normally update in a few seconds. This happened twice. Then, on the third attempt I got a blue screen and the Mac restarted it self. Now, I am updating one VP at a time and I'm not currently having problems.

 

[Ed Wachter]

I spent the whole day working in the same file with no subsequent problems. I am again able to update multiple VPs simultaneously. Whatever it was, it was a brief and fleeting problem.

[zoomer]

9 hours ago, Ed Wachter said:

Whatever it was, it was a brief and fleeting problem.

 

It was SPs before SP4 🙂

[Ed Wachter]

It was a brief and fleeting problem yesterday, but has returned again today. In the same file, if I select several VPs (some elevation VPs and some section VPs) just after opening the file, the rendering goes on too long. The Mac OS says the Vectorworks is "not responding". However if I update those VPs individually then the problem seems to be resolved. After that I am able to update multiple VPs. (It only takes a few seconds). That's my work-around for now. 

 

[Mike Finke]

I wish I could give you the answer to this problem.  I'm having the same issue.  I've had Vectorworks open in the background while working in another application and it crashes or it's open but I'm doing nothing and kaboom!  I'm debating seeing if I can rollback this SP, I'm working on my summer intensive for my masters and don't have time to deal with this this week.