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JuanP

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  1. Would you mind sharing the link from the 2021 Online Help, so can we fix the issue? Thanks.
  2. @Ariel Kregal Thank you for sending the additional information. Your student license extension has been approved, have a great day!
  3. @Ariel Kregal Unfortunately, I couldn't find your information in the Student Portal using your forum email or name. If you can send me this info via direct message, I'll be happy to assist you.
  4. JuanP

    Mike S63

    @Mike 63S .DWT files are template files from AutoCAD, if you can you get the the originator party to save or export the file to DWG then you will be able to import in Vectorworks.
  5. @Christiaan If you want to wait our R&D team is doing acceptance test on Beta 8 and VW 2021
  6. @Grisele It took me a little while to find your information since you are using a different email at the student portal. Your license has been extended. Good luck with your project! Juan P.
  7. @E W Could you post the error message and/or a screenshot please? thanks
  8. @mnc001 Your license extension has been approved. have a great week!
  9. @JMR You can also check this video about installing with Docker. https://university.vectorworks.net/course/view.php?id=448
  10. You can also see more information about more "hidden features" here:
  11. Lumion is testing with the final build and will update their downloads page. You might want to check with them in a couple of days.
  12. JuanP

    David

    @David Bracher Could you share more information, version of Vectorworks, error message, screenshot will be ideal. Also, feel free to contact tech@vectorworks.net
  13. @CETLV Even if you change to the Spotlight workspace?
  14. @John Pool If your surface is running an Ice Lake Processor, please contact technical support at tech@vectorworks.net
  15. @Tom Klabercan you provide me with the file please?
  16. In addition to the online help, we just made available the following tutorial from the Vectorworks University
  17. Today is the day, after five Teaser Tuesdays, and six months of working from home due to COVID-19, we are proud to release Vectorworks 2021! Improving quality and performance has been the motto for the past several years, and version 2021 is no different. We are continuously making Vectorworks faster and much easier to use by re-engineering tools for better performance and simplified workflows, identifying and fixing some inefficiencies and quality issues, and introducing some new features based directly on our users' feedback. You will see multiple improvements this year in the software and the platforms that support our users. For example, check out the new Customers portal, where you will have easy access to your licenses, downloads, support, and other portals, and Vectorworks University, the principal repository of training content. We are committed to continually providing you with new training content and a great experience to guarantee your success with Vectorworks. I can keep talking and talking here, but I think it will be best for you to discover all we have to offer and try the newest version. Vectorworks 2021 – Press Release Vectorworks 2021 – Trial Customers – Portal Vectorworks Training – Vectorworks University Vectorworks 2021 – Complete task list As always, if you have any technical questions feel free to contact us at tech@vectorworks.net. Enjoy Vectorworks 2021!!! P.S.: A shout out to our R&D (Engineering) team, they worked diligently and under difficult circumstances this year to deliver a great product line for release. Thank you!
  18. The following are real-world system requirements for running Vectorworks 2021. In some demanding cases, we would suggest a more capable machine than is described in these hardware profiles. Likewise, there are some less demanding situations where Vectorworks will perform well on older hardware. General Requirements Operating Systems macOS 12.1 (Monterey) macOS 11.1 (Big Sur) macOS 10.15 (Catalina) macOS 10.14 (Mojave) macOS 10.13 (High Sierra) macOS 10.12 (Sierra) Windows 11 Windows 10 64-bit Minimum Hardware Profile Entry-level Profile: For small projects, simple models/drawings with a low level of detail, simple renderings (such as, small residential projects, small theaters, small landscaping design) Processor: Intel Core i5 or AMD Ryzen 5, or better Apple M series processors are supported under Rosetta 2 emulation RAM: 8GB or more Graphics Card: OpenGL 2.1 compatible graphics card with 2GB of VRAM or more Some integrated graphics cards such as Intel Iris Plus/Pro graphics and AMD Radeon RX Vega series are acceptable for very simple models/drawings, but a dedicated graphics card is preferable. Vision requires a dedicated OpenGL 4.1 compatible graphics card with 2GB of VRAM or more, preferably released in the past three years (e.g. NVIDIA GeForce RTX 2060 series, AMD Radeon RX 500 series). Using multiple view panes with different visibilities in all panes requires a graphics card with at least 2GB of VRAM. Display Resolution: 1440 x 900 or higher Hard Disk: 10GB free disk space is required for the installation. 30GB or more is required for a full installation with all libraries. Case sensitive file system volumes are not supported. Recommended Hardware Profiles High-end Profile: For large projects, complex and very detailed models/drawings, complex renderings (such as large BIM projects, large entertainment venues, commercial sites, GIS, high end landscaping design, photorealistic rendering) Processor: 3.0+ GHz Intel Core i7 or AMD Ryzen 7 with eight cores, or better RAM: 32GB or more Graphics Card: A dedicated OpenGL 2.1 compatible graphics card with 8GB of VRAM or more Vision requires a dedicated OpenGL 4.1 compatible graphics card with 8GB of VRAM or more, preferably released in the past three years (e.g. NVIDIA GeForce RTX 2080 TI series, AMD Radeon RX 5000 series). Display Resolution: 1920 x 1080 or higher Hard Disk: 10GB free disk space is required for the installation. 30GB or more is required for a full installation with all libraries. Case sensitive file system volumes are not supported. Installing Vectorworks on flash storage (SSD) is recommended. Mid-level Profile: For medium-size projects, complex models/drawings with medium level of details (such as small commercial projects, mid-size entertainment venues, residential site modeling) Processor: 2.0+ GHz Intel Core i7 or AMD Ryzen 7 with six cores, or better RAM: 16GB or more Graphics Card: A dedicated OpenGL 2.1 compatible graphics card with 3GB of VRAM or more Vision requires a dedicated OpenGL 4.1 compatible graphics card with 4GB or VRAM or more, preferably released in the past three years (e.g. NVIDIA GeForce RTX 2070 series, AMD Radeon RX Vega series). Using multiple view panes with different visibilities in all panes requires a graphics card with at least 3GB of VRAM, with 4GB or more recommended for large files. Display Resolution: 1920 x 1080 or higher Hard Disk: 10GB free disk space is required for the installation. 30GB or more is required for a full installation with all libraries. Case sensitive file system volumes are not supported. Installing Vectorworks on flash storage (SSD) is recommended. Hardware Requirements for Project Sharing Server Operating System: Windows Server 2012 or later Windows 10 64-bit Note: Users installing the Project Sharing Server on a Windows machine will need to install vc_redist.x64.exe for Visual Studio 2015, 2017 and 2019: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads macOS 11.1 (Big Sur) macOS 10.15 (Catalina) macOS 10.14 (Mojave) macOS 10.13 (High Sierra) macOS 10.12 (Sierra) Note: Project Sharing Server can also be installed on any system that supports Docker such as Network-Attached Storage (NAS) devices. Processor: 64-bit Intel Core 2 Duo or better RAM: 4GB or more Hard Drive: A flash storage (SSD) is recommended. Case sensitive file system volumes are not supported. Network Requirements for Project Sharing Project sharing requires high-speed network connections. As the network bandwidth increases, so does project sharing performance. Slower network speeds can still provide a satisfactory user experience if you minimize operations that transfer large amounts of data over the network (such as committing changes to the project file or refreshing a local working file). Server-based LAN Sharing: Minimum: A Fast Ethernet (100Mbit/s) network connection with minimum 50Mbit/s on upload. Recommended: A Gigabit Ethernet (1Gbit/s) network connection is required for large projects. Firewalls should allow network ports used by the Project Sharing Server. The default port is 22001. It is configurable during installation. The network must support HTTP 1.1 standard. Server-based LAN Sharing is the recommended method of sharing for teams on the same LAN. File-based LAN Sharing: Minimum: A Fast Ethernet (100Mbit/s) network connection Recommended: A Gigabit Ethernet (1Gbit/s) network connection is required for large projects. Cloud Sharing: Project sharing using cloud-based storage requires a high-speed internet connection (50Mbit/s or above). This method of sharing works best with small teams or small projects. It is not recommended for large teams or large projects. You can expect significant speed improvements when using Dropbox with LAN sync enabled. It is the preferred cloud-based sharing solution for project sharing. Hard Drive: Storing project files on flash storage (SSD) is recommended. Hardware Requirements for Site Protection Server (network license manager) Operating System: Windows Server 2008 R2 SP1 or later Windows 10 64-bit macOS 11.1 (Big Sur) macOS 10.15 (Catalina) macOS 10.14 (Mojave) macOS 10.13 (High Sierra) Processor: 64-bit Intel Core 2 Duo or better Apple's M1 Chip RAM: 4GB or more Hard Drive: 30MB free disk space is required for installation. Case sensitive file system volumes are not supported. Additional Details Graphics Cards IMPORTANT – Several Vectorworks features have placed higher demands on graphic hardware. Additionally, the performance and quality of the graphics provided by the Vectorworks Graphics Module depend directly on the speed, memory, and supported extensions of the graphics card. These features have the potential to provide a very fast and fluid experience if used on capable hardware, or a noticeably slower experience if used on older or incompatible hardware. Graphics cards should support at a minimum OpenGL version 2.1; cards not meeting this recommendation will not work. In general, the more powerful your graphics card is, the better your Vectorworks experience will be. The amount of Video RAM (VRAM) required to drive Vectorworks adequately depends largely on the size of the display being used and the complexity of the Vectorworks document. Medium-sized displays with a native resolution of 1920x1080 or less should be driven by a graphics card with at least 2GB of VRAM. Larger displays should use a modern graphics card with at least 3GB of VRAM, with 4GB or more recommended. OpenGL rendering of shadows and edges are VRAM-intensive and require at least 2GB, with 4GB of VRAM or more being preferable. If you want to take full advantage of OpenGL shadows and edges, especially in situations where you have any combination of the following: - many lights - point lights - image textures - anti-aliasing - high shadow quality - excessive geometry and if you have a graphics card with less than 2GB of VRAM, you should consider upgrading your graphics card. Using Multiple View Panes with different visibilities in all panes can be VRAM-intensive and require at least 2GB of VRAM, with 3GB or more recommended for large Vectorworks documents. We strongly recommend that all users check that their video drivers are current. The majority of display problems reported to our Technical Support department have been traced to older video drivers. In general, a recent graphics card running the latest drivers is preferable to an old high-end graphics card running outdated drivers. Vision requires a dedicated OpenGL 4.1 compatible graphics card, preferably released in the past three years. We do not recommend any integrated Intel video chipset. While Vision may run under these environments, we do not support them due to their lack of performance and speed. We recommend gaming cards over workstation cards for Vision due to the higher clock speed. For the latest information on our graphics card recommendations and for other hardware recommendations, go to the Quality-Tested Hardware page. Vectorworks may be used in conjunction with real-time rendering engines which have their own demanding hardware requirements. For example see Lumion: https://support.lumion.com/hc/en-us/articles/360003476753-Which-graphics-card-do-you-need- Remote and Virtual Machines: We do not consider remote login environments such as Remote Desktop, Terminal Services and VNC or virtual machine environments such as Parallels and VMware to be appropriate for regular work, so Vectorworks performance in these situations is not of primary concern to us. They may be appropriate for administrative testing or utility purposes, and Vectorworks is fully functional in these environments. You should not expect high performance in these environments, however, especially with interactive screen feedback. We do support Vectorworks running under Boot Camp on Mac machines. As long as you have appropriate and current drivers for the hardware on your machine, you can expect fast and reliable Vectorworks behavior. Maintenance Releases: Unless there is a known problem with a maintenance release of the operating system, we recommend the latest maintenance release at the time we ship a new release of Vectorworks as a minimum because that is what we test with. If you have problems with an earlier maintenance release, we will often ask you to update as an initial troubleshooting step. Optimizing Performance: For users who work with large files and complex renderings, we recommend running with at least 16GB of RAM. When RAM runs out, Vectorworks usually continues to function, but is slowed significantly by the need to access the hard drive to provide virtual memory. Extreme lack of RAM may cause operations to generate errors in cases where given sufficient RAM they would otherwise succeed. Faster hard drives can have a large impact on system performance especially when virtual memory is actively being used. Several tasks in Vectorworks leverage multiple CPU cores. Faster or slower processor clock speeds also have a predictable impact on Vectorworks performance. Hard drive size requirements are driven by the total size of Vectorworks including all content files. You can reduce this size by opting to not install some of the larger Vectorworks content files. Project Sharing and Network Bandwidth: The performance of Vectorworks when working on a shared project over the network will depend on the available network bandwidth. If the network bandwidth is insufficient, operations that transfer large amount of data over the network will be slow. We recommend at minimum a Fast Ethernet (100Mbit/s) network connection. For large projects, a Gigabit Ethernet (1Gbit/s) network is required for a fast and fluid experience. Project sharing using cloud-based storages requires a high-speed internet connection (50Mbit/s or above). This method of sharing works best with small teams or small projects. It is not recommended for large teams or large projects. You can expect significant speed improvements when using Dropbox with LAN sync enabled. It is the preferred cloud-based sharing solution for project sharing. Although project sharing requires high-speed network connections in general, slower network speeds can still provide a satisfactory user experience if you minimize operations that transfer large amounts of data over the network (such as committing changes to the project file or refreshing a local working file). Examples of data transfer times during commit and refresh operations for different bandwidths and project file sizes are shown in the chart below. Project File Size Network Bandwidth (download/upload) Commit/Refresh Data Transfer Time 100 MB 50Mbit/s ~20s 100Mbit/s ~10s 1Gbit/s ~1s 500 MB 50Mbit/s ~100s 100Mbit/s ~50s 1Gbit/s ~5s 1GB 50Mbit/s ~200s 100Mbit/s ~100s 1Gbit/s ~10s
  19. There are so many features that we can showcase during release. Here you can find the complete list of tasks developed for Vectorworks 2021. Enjoy!!! 2021-additional-task-list-FINAL.pdf
  20. Theme is quality and performance enhancements to empower designers with simplicity needed to design the complex Columbia, MD (September 16, 2020)—Global design and BIM software provider Vectorworks, Inc. has launched Vectorworks 2021 with a continued emphasis on improving product quality, performance and the user experience. This latest release includes Vectorworks Architect, Landmark, Spotlight, Designer and Fundamentals, as well as 2021 versions of Vision, Braceworks and ConnectCAD. “Vectorworks 2021 is the continuation of our commitment to quality and performance and is something that will further drive our mission to provide best-in-class design and BIM tools to AEC, landscape and entertainment professionals,” said Vectorworks CEO Dr. Biplab Sarkar. “When you drill down to this year’s launch theme of ‘simplicity to design the complex,’ you can see how we’ve re-engineered our most frequently used tools to keep the feature set reliable and cutting edge.” In addition to quality-and performance-focused features like the new Project Sharing server and multithreaded Vectorworks Graphics Module (VGM) Cache that offers up to five times faster file loading, Vectorworks 2021 boasts interoperability capabilities with Excel Import/Export and PDF Drawing Marker Links. The Smart Options Display also allows users to stay in the modeling space without needing to constantly move their mouse between drawing area and tool palettes, plus it’s customizable to easily access the most-used tool sets, last-used tools and more. Specifically, architecture and landscape professionals will enjoy the new Materials feature that can define the graphical attributes and data of building materials all in one location for a better BIM workflow. Entertainment professionals will streamline their rigging layout process with the help of improvements to the hoist tools. Vectorworks 2021 is already garnering praise: “The Smart Options Display is an innovative leap forward in Vectorworks’ user interface. I know that after a short period of time using it, everyone in the office will wonder how we ever did without it.” –François Lévy, AIA, NCARB, Principal at François Lévy Architecture + Interiors “The new structural grid tool is a huge leap forward in coordinated drawings. There is a sense of magic about the tool.” –Ion Webster, Principal of Pults & Associates, LLP “I absolutely love the live interactive ability to focus multiple fixtures at once. The lighting device improvements in Vectorworks 2021 are the kinds of features that many of us are used to having on a lighting console, so it makes sense that we would have this in Vectorworks.” –Scott Barnes, Lighting Console Programmer and Owner of i-light design “My jaw dropped to the floor when I realized that the full component section for Landscape Area soil components now interacts with Site Models when used as a texture bed modifier. This is a game changer because it allows us to better understand the effects of a full section on our cut/fill grading and site modeling workflows.” –Eric Berg, Senior Associate at Pacific Coast Land Design “I see Excel Import/Export becoming an important part of practice for pretty much any Vectorworks user to use data from their drawings to prepare takeoffs, cost estimates, schedules, etc.” –Stephen Schrader, PLA, ASLA, GRP, Landscape Architect at Renta Urban Land Design To learn more about the latest release, visit vectorworks.net/2021 or join the conversation on social media with #Vectorworks2021. The English-language editions of Vectorworks, Braceworks, ConnectCAD and Vision 2021 are available today. The release of localized language versions will begin in October and conclude the first quarter of 2021. For more information about the availability of Vectorworks 2021 in other markets, contact your local Vectorworks distributor. Members of the Vectorworks Service Select maintenance program and subscription users will receive upgrades to Vectorworks 2021 as soon as the product is released in their local markets. Press can visit vectorworks.net/2021/press for more information, high-res images and videos or contact PR Coordinator Kamica Price at kprice@vectorworks.net for press interviews, demos and more. About Vectorworks, Inc. Vectorworks, Inc. is an award-winning design and BIM software provider serving the architecture, landscape architecture and entertainment industries in 85 countries. Creating intuitive software since 1985, we’ve become the preeminent software built to manage the entire design process. Globally more than 685,000 users are creating, connecting and influencing the next generation of design with Vectorworks on Mac and Windows. Headquartered in Columbia, Maryland, with offices in Newbury and London, England and Vancouver, Canada, Vectorworks is a part of the Nemetschek Group. Learn how we empower designers to create experiences that transform the world at vectorworks.net or follow @Vectorworks.
  21. @Jaya it seems like an out of memory error message. Restart the computer and try the installer again and let us know if the problem persist. thanks
  22. The link is working maybe the connection timed out due to the size of the upload and the upload speed. I will reach out directly.
  23. @J. Wallace I was not aware of any file limitation importing Tiff files. Any chance that you can share the file? I couldn't find a Tiff file close to 1GB to test. If so, you can upload it using this LINK thanks,
  24. @Anna Guzman Could you make sure you are running Vectorworks 2020 SP5? We fixed a similar issue with previous versions of 2020 running Big Sur - Thanks
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