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JuanP

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  1. JuanP
    @Robert Morrison I will forward your information to our UK sales team, so they can assist you further - Thanks
  2. JuanP
    @Azzam It seems like your 2021 license has been extended. Please confirm. Keep in mind that you can request the latest 2022 version by clicking on Download> select Vectorworks 2022. Good luck with your deadlines!
  3. JuanP
    Vectorworks, Inc. has released an update to its third Service Pack (SP3.1) for the Vectorworks 2022 product line. This update includes the following improvements and bug fixes. For a full list of improvements in the 2022 SP3.1 update, please visit this page. Service Pack Improvements and Fixes Spotlight Clicking Cancel in the Change Trim Height of System dialog box no longer causes Vectorworks to stop working Restores the ability to duplicate design layers that contain hanging positions All electrical component connections for the Power Planning palette can now be saved with the file MVR exports using glTF can now use the object attribute color for textures Distributors EU.vwx has been updated to correct missing electrical components Resolves issues when moving hoist objects Vision Restores the ability to display the top corner of an image in the Render Still dialog box Fixes an issue in which the Use Alpha Channel option was not automatically selected Space object areas Files converted from older versions of Vectorworks can now correctly display the net area values for spaces The additional area for spaces that have a 2D modifier and a 3D volume can now be calculated correctly The subtraction value issue that miscalculated the net areas for spaces has been resolved Installing the Service Pack This service pack is available as a downloadable updater for all U.S. English-based versions of Vectorworks 2022. To install the service pack, please select Check for Updates from the Vectorworks menu (Mac) or Help menu (Windows). Contact us at tech@vectorworks.net if you have any technical questions or problems during this process.
  4. JuanP
    I do agree with @jeff princeand @Pat Stanford a clean installation will be best.
  5. JuanP
    @Bingle101 The license extension has been approved. Log in using your credentials in the student.vectorworks.net, and you can keep using your Vectorworks 2021 or request 2022. Good luck with your final project.
  6. JuanP
    @Shawn Kaufman Can you post your system configuration and Vectorworks version? and any chance that you can share your file for testing purposes? - jalmansa@vectorworks.net - Thanks
  7. JuanP
    @jeff prince Adding your wishes to our list of future improvements. You can also use the Feedback option directly in the University that will generate a wishlist/bug item automatically into our systems. Thank you all! University report: LMS-96
  8. JuanP
    @Beverly Pruzina Yes, as a student/teacher, you can use Vectorworks at no cost. I verified your education account, and it is current. To download the latest version, go to https://student.myvectorworks.net/home and log in using your credentials. Then click on Account Status, and you will find the download links and Vectorworks serial #.
  9. JuanP
    @helkur It seems like you are using an old eval version of Vectorworks, where you can draw but can't save. To download the educational version, go to https://student.myvectorworks.net/home and log in using your credentials. Then click on Account Status, and you will find the download links and Vectorworks serial #.
  10. JuanP
    @ash3079 I see that your extension was granted. Would you mind confirming that you received the email? Thanks
  11. JuanP
    @MFpsrig try the following tutorial from the University: Sharing your model with IFC
  12. JuanP
    @Pamela Perez ve al portal del estudiante https://student.myvectorworks.net/ y en Account Status encontrarás los números de serie. Si quieres actualizar a la última versión de Vectorworks, en la opción Descargar lo puedes hacer.
  13. JuanP
    @matt_pollen Try this tutorial in the University
  14. JuanP
    A user can transfer a license to another user if the Transfer of Ownership form (TOO) is filled out and signed by both parties. It also needs to be approved by Vectorworks, Inc. or the Authorized Distributor. Important aspects to note are that while licenses are transferable, Vectorworks Service Select is NOT. Additionally, a user transfers all versions of a license to the new user. For example, they could not keep a 2018 version of a license and transfer a 2020 version. They are relinquishing all versions via the transfer. For more information on Vectorworks Service Select and transfers, contact globalsales@vectorworks.net
  15. JuanP

    Remote

    JuanP replied to gstagelx's question in Troubleshooting

    @gstagelx Please contact our tech team at uktech@vectorworks.net for further troubleshooting - thanks
  16. JuanP
    @Greg A We released a set of tutorials in the University about cable tools that may help with your questions - SEE HERE
  17. JuanP
    @josue Corona Can you send me the Dxdiag file along with the last 6 digits of your serial # to jalmansa@vectorworks.net - thanks
  18. JuanP
    @yl16961 Unfortunately, you can't downgrade via the Student portal. It is a limitation that we are hoping to remove in our next upgrade. In the meantime, please contact our Academic Team at AcademicTeam@vectorworks.net with your request.
  19. JuanP
    @Peter Lopez as a Student you can log in the student portal and request in this case either 2022 or 2021 version of Vectorworks. The license has been extended, please check back in the portal, click on Download and select 2021 to download. That should do it.
  20. JuanP
    Here it is : https://www.vectorworks.net/en-US/community/partner-network/find-partner/a-and-a-co-ltd
  21. JuanP
    Yes, I think in your case it is possible. Please ask the seller to contact our local office in the UK for additional info.
  22. JuanP
    @_leorus Video tutorials currently are not part of the sample projects. You can see in the description that some of them link to a training or webinar session for additional information. I will bring your question to our team to keep improving the content in the University.
  23. JuanP
    Vectorworks 2009 is not supported in Windows 11. You may want to look into downgrading to a previos Windows version or upgrading Vectorworks.
  24. JuanP
    @mrudich log in the Student portal and request either the new version of Vectorworks or to extend the expiration date.
  25. JuanP
    @cassludlum Unfortunately, I couldn't locate your student account with the email registered in the forums. Please send me your educational email, and I'll be happy to take a look at your request.
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