VW2015 crash

[mar schrammeyer 2]

Most crashes happen (for me) when clicking the eyedropper tool.

Anyone similar experience?

[michaelk 508]

I've been hitting the eyedropper tool pretty heavily with no crashes.

I've only seen crashes when:

1. Hitting Undo while editing a worksheet

2. Doing a Convert Copy to Lines on a big mesh object downloaded from a 3d library site.

I've had one or two other crashes, but no evident cause. In both cases I had at least 3 large VW documents open.

mk

[nahekul 5]

I've been getting the same problems.

The eyedropper tool only works the first time when starting up Vectorworks, then it's crash the second time I use it.

I've mostly used the eyedropper tool inside a symbol.

Both clicking on the icon or using a hotkey will result in a crash.

[michaelk 508]

I just tried inside of symbols. Worked great.

What attributes are you picking up?

mk

[nahekul 5]

I've been picking up fill, pen, and text attributes mostly.

After using the dimension tool inside a symbol, when I try to use the eyedropper tool to grab the attributes of other dimension lines, the programs crashes.

I can replicate this consistently following the steps above.

The work around is I just hit save before using the eyedropper, quit the program, then open it again and use the eyedropper once. Every time after the first will crash.

[PVA - Jim 2,390]

Could you please post or send me (tech@vectorworks.net) the file where you can replicate this? I tried it here in 2015 SP2 and cannot get a crash to occur.

[Biscontin 0]

Same issue here. Any new files, randomly, crash selecting EYEDROPPER (both using keyboard shortcut or clicking the palette's icon).

[PVA - Jim 2,390]

I was not able to confirm it personally, but Engineering and QA were, its being tracked now.

Initial reports point to the "Tab Stops" option within the Text attributes section causing the majority of the crashes, but not all.

[willofmaine 132]

For me, "Option + E" won't activate the eyedropper tool, even though when you hover over its icon or edit the Workspace, "Option + E" is assigned to it...

[willofmaine 132]

And tonight Vectorworks has repeatedly crashed after activating the eyedropper tool. The eyedropper works as expected for a while, then causes a crash...

[PVA - Jim 2,390]

Looks like the issue with selecting the Eyedropper tool crashing Vectorworks is being addressed in an upcoming SP, no date on it yet, unfortunately. Sorry for the delay in reply, I missed the change in the status of this issue.

[PVA - Jim 2,390]

This issue should be corrected as of 2015 SP3:

http://www.vectorworks.net/downloads/ServicePack.php?major=2015&servicepack=3