Jump to content
Sign in to follow this  
Christiaan

Inconsistent and glitchy prints

Recommended Posts

We have this problem of inconsistencies in our prints when printing to our Canon CLC 4040, particularly elevation type drawings. See attached scan, which is a good example; most of the time the problem is far more subtle.

We've had everything replaced in the printer (including mother board and graphics card) and all firmware and drivers are up to date.

The problem occurs when printing from Vectorworks or when printing a PDF produced by Vectorworks (v2008).

Has anyone else run into this type of printing inconsistency?

Share this post


Link to post

Are you printing from the RAM or the Spool. This looks like a Spool File issue.

If printing from the Spool while other processes are running , sometimes disc latency

will corrupt the page-out and the printer gets ahead of the spool as the RAM is being refreshed.

Does the printer have sufficient RAM ( 32-64mb ) .. if so then avoid the spool.

If you must use the spool then avoid using the computer while printing.

Are you printing from the network with the spool on a different LAN drive ?

If so then network latency may be the culprit.

Share this post


Link to post

I don't think it's anything to do with that islandmon. The inconsistencies are quite consistent, whether printing from a networked machine or printing directly from one of the print engineer's laptops connected directly to the machine via the printers own software. The printer also has 1024 MB of RAM.

One thing that helps (but has its own problems) is checking the "Print As Image" advanced option when printing from Acrobat.

The problems appears to have some relation to vector graphics and maybe layers. Patterns are worse but the the problem occurs with hatches too.

Share this post


Link to post

Here's another example. This time it's printed directly from Vectorworks and at 1200 dpi. I've marked it up with comments too.

Share this post


Link to post

I never thought to do this before but here's an example that really puts the ball in NNA's court I think. It's printed to a different printer (so different drivers) from a PDF exported from VW.

It's showing the same inconsistencies.

Share this post


Link to post

Christiaan,

Have you got someone in the office using autocad style fills?

Looking at this detail, this may be situation

Share this post


Link to post

No, the fill in the bit you single out is an ordinary VW-based pattern via the Attributes palette.

Share this post


Link to post

Christian, could you send us the VW file and screenshots of the page and print setup.

Thanks,

Juan Almansa

jalmansa@vectorworks.net

Share this post


Link to post

Downloaded your pdf and opened in Acrobat Pro 7. Looks perfect on Display.

But printed to HP with the issues you have noted.

Console gave this error:

____

2009-01-29 18:21:56.861 Acrobat[388] WARNING: _wrapRunLoopWithAutoreleasePoolHandler got kCFRunLoopExit, but there are no autorelease pools in the stack.

Share this post


Link to post

This example is more subtle but is hatches only. No patterns.

You can see where I've marked it up there's kind of blurring of some sections.

By the way, these problems exist whether I print to PDF or export to PDF.

Share this post


Link to post

This is quite interesting. This is a "print to postscript" file. Open this up on Mac OS X and it will be converted to a PDF and viewed in Preview.app. Once opened in Preview you and see the inconsistencies on screen.

The forum wouldn't let me to upload a file with a ps suffix, so I changed it to txt. You'll need to change it back to ps before opening.

Share this post


Link to post

The problem may be with your CUPS installation which is used by VWX to describe the page.

http://www.cups.org/

Current version is 1.4 compatible with OSX10.5.6.

See the >documentation>whats new.

Share this post


Link to post

Updated from 1.3.8 to 1.3.9 but problem still occurs. Couldn't find a binary for version 1.4

Share this post


Link to post

Unreliable printing is one of the major reasons I can't trust Vectorworks.

I've purchased many software applications over the past 22 years, and Vectorworks is the first I've encountered with unreliable printing.

Forget about the stair tool and parametric design for the next release. Fix the core code.

Share this post


Link to post

I printed the file on a OKI9800 and get similar results with fading in random rectangular areas. We occasionally get a VW drawing that causes this when we use transparency but it is not a consistant problem.

Share this post


Link to post

i have had the same problem effecting certain areas of a plan, have never worked out what it is though!

Share this post


Link to post

So it looks like we're stuck with this crap and I have to tell my boss and everyone at work that it's a problem with Vectorworks and it won't be fixed.

This is unacceptable. Producing these elevations is half of our business.

I can't even say whether the problem is fixed in v2009 either because I'm unable to test printing and PDF exports.

Share this post


Link to post

i had one plan in particular which was just a line drawing and certain sections of the plan showed the lines as almost double the line weight but really fuzzy, no matter what i did i couldnt get rid of it, i think the only thing that eventually worked was copying and pasting into a new file, but this was time consuming and very annoying.

I cant understand why a simple line drawing with only polygons would do this, no colour or anything.

I havent had it for a while, but im sure it will raise its ugly head sooner or later

Share this post


Link to post

Official word from Engineering:

"The Mac OS, or the printer driver, are not producing the correct print output. It seems to only affect PostScript printers. This has been reported to HP and Apple and is pending resolution."

How did I know that was going to be the answer, lol!

Share this post


Link to post
I wonder what HP can do to your Canon printer, Christiaan!

Haha, yes, I didn't even bother to read that far...

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

 

7150 Riverwood Drive, Columbia, Maryland 21046, USA   |   Contact Us:   410-290-5114

 

© 2018 Vectorworks, Inc. All Rights Reserved. Vectorworks, Inc. is part of the Nemetschek Group.

×