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rgcn

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Posts posted by rgcn

  1. 59 minutes ago, Jim Wilson said:


    Oh it's hardware is impressive indeed: 

    https://9to5mac.com/2017/06/14/ipad-pro-versus-macbook-pro-speed-tests/

    On the (admittedly few) benchmarks you can run on both ios and macos, the Ipad Pros have been holding their own well. I havent seen results for the latest one, this article is from last year. Honestly it's rapidly approaching or already viable that the ipad hardware could support Vectorworks now, but we of course can't just port it over from macos to ios, the UI would have to be dramatically different on such a device. 

    Affinity Photo and Affinity Designer have full working apps on both iOS and Mac. They have created a great UI for the iPad that is different from the Mac version but easy to learn. I enjoy using these apps both on my Mac and iPad. 

     

    It it may be worth looking at how they did theirs to figure out how to do it for Vectorworks 🙂

     

    Rob

    • Like 1
  2. Thanks so much for this Jim.

     

    My MacBook Pro is getting long in the tooth and I do need to start investigating the best solution for me.  This has definitely put the Mac Mini in my consideration list.

     

    I would like to see how this compares with a MacBook Pro using an eGPU.

     

    Rob

  3. 17 minutes ago, Mark Aceto said:

    Every time I startup/reboot High Sierra I have to unplug, and then replug my 3Dconnexion CadMouse. I've emailed 3Dconnexion but their tech support is awful, so I just live with it. Good to know I'm not the only one having I/O issues with their products on a Mac (they prioritize Windows because their core focus is MCAD).

     

    Yes, 3DConnexion’s tech support is awful. I have emailed them many times over the years with issues , and I think I have only received one response. 

     

    Rob

  4. My 3D Connexion Spacemouse Enterprise loses connection randomly on High Sierra. I simply unplug it and plug it back in to give it a reboot. 

     

    This happens inside and outside of Vectorworks. 

     

    In some instances with Apple’s OS, USB connected devices can cause issues upon computer boot up. Of course it’s not always feasible to always have all your USB devices unplugged during boot up. 

     

    Rob

  5. I updated to SP5 and opening any existing files resulted in crashing Vectorworks.  I tried rebooting my computer but that didn't help.

    I had to uninstall 2018 completely and reinstall using the latest installer that had SP5 already.  It all seems to be working fine now.

     

    I have a couple verbose usage pattern crash logs I will submit.

     

    Rob

  6. What happens if one of the folks you hired temporarily leaves their Vectorworks App running while they are on the phone, or step away from the computer for quite some time not closing the window.  This would eat into your "hours"

     

    This idea would require a lot of management to make sure the application is only open when drawing.  This would also require lots of quitting and restarting Vectorworks throughout the day, which also could eat up productivity time in the office. 

     

    Just my 2 cents.

     

    Rob

    • Like 2
  7. Where is the self responsibility to determine the applications you use is compatible with an operating system? This is not just for Vectorworks, but any application. @R. BroadfootHow did Vectorworks rush you into installing 2019?  Did they force you to download and install it on your machine?  They did the same promotion as Apple does when a new OS is out.  I have received Apple and Vectorworks emails touting the newest release and nowhere in those emails have they made me install the latest release.

     

    Yes you are paying a service fee every year to be up to date with the latest release as well as other services provided by Vectorworks.  But You are not required to solely use that version from the moment you install it.  I use both 2018 and 2019 depending on what project I am working on.  

     

    And to correct you, you do have access to top notch technical support provided by the folks at Vectorworks.  They have always been first class in helping with any problem thrown at them.  Sometimes those are bugs, and those bugs will get forwarded to the engineers to squash.

     

    You claim to not caring how the magic happens to make the application work, but how is anyone to determine how that tech magic happens until they find out why it is not working?  Clearly apple has done a lot of changes under the hood to not allow an application that works in 10.13 to fall apart in 10.14.  That is what the engineers at Vectorworks do after the official OS has released.  They figure out what apple has changed and patch it in their service packs.  I have met many of the engineers at Design Summit, they are just human like the rest of us.  They work very hard to make Vectorworks run and do the tech magic we all depend on.

     

    Rob

     

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  8. 1 hour ago, rjtiedeman said:

    If you need a new Mac and you run Vectorworks your going to have to buy reconditioned, used or wait until the end of year. Since new Imacs and Macbook pros come preloaded with 10.14 preinstalled. I just called Apple and the Apple person didn’t know what the OS was so they are really are no help. I also stopped at Best Buy and the Apple sales people also didn’t t know what system was on any of the macs in the store or why it even mattered. Apple is not helping anyone with 10.14.

     

    You can probably ask the salesperson at Best Buy or Apple to find out how long a model new in box has been sitting in their store since the serial number is most likely printed on the box and they would have that logged.  If the computer arrived before September 24th it will still have High Sierra on it.

     

    Rob

  9. As being someone who dabbles in Artlantis, I had recently found out that Artlantis 7 is not totally compatible with Vectorworks 2018, as there is no exporter provided by Artlantis that exports from Vectorworks 2018 to Artlantis 7.  When you download the latest add on from Artlantis, it natively only exports to Artlantis 6.5.  Of course you can open an Artlantis 6.5 file in 7 but I do not know if there are enough differences between those two releases to cause problem. Plus when you make changes to your Vectorworks model and want to updated the Atlantis file, it again will only export as a 6.5 and your working file is now a Artlantis 7 file.

     

    I have found that some wall component classes from VW aren't transposing properly to Artlantis 7 through the 6.5 route.

     

    Artlantis has stated in their forum that they will not be providing an update to the 2018 exporter for native Artlantis 7.  They are unsure about Vectorworks 2019 to Artlantis 7.  I find this troubling, especially on their website they describe the add-on for 2018 as Artlantis 6.5 and 7. It feels dishonest to me since I paid to upgrade to Atlantis 7 on the basis they had an Artlantis 7 add on for 2018.

     

    I have sent 2 emails and posted on their forum asking for more info on the VW 2018 / 2019 compatible add-on for Artlantis 7 with no responses in weeks.

     

    Rob

     

     

  10. What is so important in Mojave that everyone has to have it on release day?

     

    I totally understand that people shouldn’t need to hang out on the forum all day, BUT it is so easy to do a search when contemplating upgrading an OS or computer to see what is required for that software to run or if there are issues with an OS. 

     

    Apple is notorious for changing builds and removing items from a build just before release day. 

     

    Yes, it is a fair expectation that a new application will work in the current OS. Please note, the current OS at the time of release of 2019 was High Sierra. Mojave has only been live since Monday. 

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  11. 4 hours ago, jwatson4 said:

    So VW can tell me 100 times a day that the new VW is out and I should try it, but I can't get an email letting a Service Select customer know of a major issue? Awesome customer service there guys. Oh don't worry everyone I learned my lesson, I will not upgrade right away any more, I have already subscribed to the forum thing, super amped about that BS in my inbox now :/, and when it comes time for renewal my boss and I will have a long talk about the cost of Service Select and that will probably not get renewed. Did my account rep know? Did VW know before OS release of POTENTIAL problems? In all my years of Apple product ownership, using almost every version of OS X, iOS, and so so many various programs in all kinds of industries this is literally the first time I've ever experienced a problem this massive. This is a huge huge issue and the roll out of information to end users was so...seriously an email would have been great, the reply that "well it was here on the forum" is just....like could you imagine if a car company did a recall via an online forum? Just email everyone and apologize and admit yall dropped the ball, that may save some of these customers who I guarantee are shopping around today. No need to reply to this either I only check forums when I have issues, like the rest of the world.

     

     

     

     

    Jim Wilson posted on July 12 that Vectorworks users should not upgrade to Mojave. Long before apple released it. It’s up to the user to make sure their applications work with the operating system and computers they choose to use. 

     

    Jim’s post is here 

     

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