Tom Klaber Posted September 25, 2018 Share Posted September 25, 2018 I am experimenting with displaying objects before the cut plane - but I get a crash anytime I update a section Viewport with this option is selected. Quote Link to comment
0 Vectorworks, Inc Employee Matt Panzer Posted September 25, 2018 Vectorworks, Inc Employee Share Posted September 25, 2018 8 hours ago, Tom Klaber said: I am experimenting with displaying objects before the cut plane - but I get a crash anytime I update a section Viewport with this option is selected. Hi Tom, Can you send me (privately) a file that reproduces the problem? Quote Link to comment
0 David S Posted October 25, 2018 Share Posted October 25, 2018 (edited) I'm also getting this! Although I posted something on here a few weeks ago when I could get it to work (more by default than design) . Hold that thought I'm going to review the settings when i got it to work..... Edited October 25, 2018 by David S Quote Link to comment
0 Vectorworks, Inc Employee Matt Panzer Posted October 25, 2018 Vectorworks, Inc Employee Share Posted October 25, 2018 @Tom Klaber, Have you been able to reproduce the crash since we last spoke? @David S, Can you send me a file (and steps) that can reproduce the crash? Quote Link to comment
0 Tom Klaber Posted October 25, 2018 Author Share Posted October 25, 2018 Yup. I lost a morning freaking out last week - forgetting that section was still on - unable to send out my elevation. Then I remembered - turned it off - and I was able to get it out. 1 Quote Link to comment
0 David S Posted October 25, 2018 Share Posted October 25, 2018 ok I'm back! I managed to get this to work 2 weeks ago and was mighty pleased. I was trying to do same today with an open gl perspective viewport and failed several times! I am no techy but at least 1 way I got this to work last time was put my stairs on a new stair class. Then I had to change the settings both in the VP object display and hidden object display as below and i got it to work ? (but have no idea why?) (i.e. what is object display and hidden obj display difference?) (why not hidden obj display only - which doesnt work?) I still have to say it's made my file crash a few times? Quote Link to comment
0 David S Posted October 25, 2018 Share Posted October 25, 2018 File sent @Matt Sometimes the VP freezes when updating and sometimes the file just crashes altogether....I hope this helps? Enjoy the model it was a hard survey! I have another query out with VSS in the uk regarding ClCu Viewports not rendering correctly showing all the model externals and not the clipped bits too.... Quote Link to comment
0 Vectorworks, Inc Employee Matt Panzer Posted October 25, 2018 Vectorworks, Inc Employee Share Posted October 25, 2018 @David S, Thanks for the file! Nice work! It does look like you had some fun modeling it. Unfortunately, I don't see any freezing or crashing on my Mac. I see from your screenshot that you're on Windows. @Tom Klaber, are you on Windows as well? Are you both seeing this in VW 2019 SP1? I'll give this a shot on Windows and report back... Quote Link to comment
0 Tom Klaber Posted October 25, 2018 Author Share Posted October 25, 2018 Yes on Windows - yes still seeing the crash n SP1 Quote Link to comment
0 Vectorworks, Inc Employee Matt Panzer Posted October 25, 2018 Vectorworks, Inc Employee Share Posted October 25, 2018 41 minutes ago, Tom Klaber said: Yes on Windows - yes still seeing the crash n SP1 Tom, Did you send me a file for this? If so, what was the name of it? Sorry, I've been looking at so many files, I cannot remember if you sent one. Quote Link to comment
0 Vectorworks, Inc Employee Matt Panzer Posted October 25, 2018 Vectorworks, Inc Employee Share Posted October 25, 2018 Just now, Matt Panzer said: Tom, Did you send me a file for this? If so, what was the name of it? Sorry, I've been looking at so many files, I cannot remember if you sent one. Never mind. I got it. Need more caffeine... 1 Quote Link to comment
0 Vectorworks, Inc Employee Matt Panzer Posted October 25, 2018 Vectorworks, Inc Employee Share Posted October 25, 2018 I cannot reproduce the crash on my machine. Would you mind submitting a bug along with your files? https://www.vectorworks.net/support/bugsubmit Quote Link to comment
0 David S Posted October 25, 2018 Share Posted October 25, 2018 Yes Matt windows 10. So it's ok in a mac environment?> Would love this to be resolved just like the videos say it would do! @Tamsin Slatter Quote Link to comment
0 Vectorworks, Inc Employee Matt Panzer Posted October 25, 2018 Vectorworks, Inc Employee Share Posted October 25, 2018 35 minutes ago, David S said: Yes Matt windows 10. So it's ok in a mac environment?> Would love this to be resolved just like the videos say it would do! @Tamsin Slatter It's OK for me on both Mac and Windows. If I could get it to crash, I submit a bug myself. Reporting a bug that cannot be reproduced is of little use. If you wouldn't mid submitting one, our Quality Assurance team will be able to communicate with you to try to get a reproducible case. Quote Link to comment
0 David S Posted October 26, 2018 Share Posted October 26, 2018 (edited) (over and above the issue reported by Tom.....) Hi Matt yes windows 10 and SP1. This afternoon I updated my driver in a last ditch effort to rule things in & out. To be fair the last driver update was less than a month old. I did manage to get the viewport (its not a section viewport) below left to clip-render in glorious render and then tried the one to the top (same render) You can see that viewport showing the section cut but also showing the whole model externally? It’s all quite random! When I’ve been trying to do section clip cube viewports the viewport image created is not the same orientation/image as the one I am trying to viewport! Bizarre! I have a call out with VSS UK so I will report back with any findings..... Edited October 26, 2018 by David S Quote Link to comment
0 David S Posted October 26, 2018 Share Posted October 26, 2018 It's great that it works for you. I would love to see some screen grabs? When you pay in excess of £2000 per year as a VSS cutomer and you get very excited about what I can show my clients and it all fails completely, and you spend days of your own time wondering why you can't do what it says in the video it is very frustrating. Quote Link to comment
0 Vectorworks, Inc Employee Matt Panzer Posted October 26, 2018 Vectorworks, Inc Employee Share Posted October 26, 2018 I'm sure the UK distributor will get this in the right hands, but please do keep us posted. I will also report back if I hear anything on my end. Beautiful clip cube rendering!!! Quote Link to comment
0 David S Posted October 31, 2018 Share Posted October 31, 2018 Hi Matt. Delighted to say my rendering issues got resolved by switching from best to good performance (they only setting I forgot to change). Still working through the issue raised by Tom above but thought you'd like to see the new clip cube images we can produce now!! Great stuff from VW Thank you for your help and time cheers D Quote Link to comment
0 Vectorworks, Inc Employee Matt Panzer Posted November 1, 2018 Vectorworks, Inc Employee Share Posted November 1, 2018 Hi David, Thanks for the update. The rendering looks great! Thanks for sharing. 🙂 Do you know if the crash related to "Best Performance" was reported? Quote Link to comment
0 David S Posted November 1, 2018 Share Posted November 1, 2018 I've let Tamsin know and Dom(as) After a week of struggling with all this 2019 has now settled down in live viewports so I'm delighted to finally be able to produce visuals like this! More to follow! Quote Link to comment
0 Vectorworks, Inc Employee Matt Panzer Posted November 1, 2018 Vectorworks, Inc Employee Share Posted November 1, 2018 OK, great! Thanks David! Quote Link to comment
0 David S Posted November 1, 2018 Share Posted November 1, 2018 Still a bit unstable today (left image same vp as middle) but when it works it's great! Quote Link to comment
0 David S Posted November 2, 2018 Share Posted November 2, 2018 @Tom KlaberHi Tom I am now on Sp1.1 2019 Below is a direct VP now showing the remainder of the stair in red dashed. Getting there! However when I created a section viewport in open 3D model GL and attempted the same thing, the programme stalls & crashes still. Just thought I'd report back. All my issues with rendered VPs now seem to have been resolved. @Matt Panzer too. Quote Link to comment
0 Vectorworks, Inc Employee Matt Panzer Posted November 2, 2018 Vectorworks, Inc Employee Share Posted November 2, 2018 Thanks for the update, @David S ! Engineering is working hard on these issues. It's good to hear they've improved! Quote Link to comment
Question
Tom Klaber
I am experimenting with displaying objects before the cut plane - but I get a crash anytime I update a section Viewport with this option is selected.
Link to comment
23 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.