Christiaan Posted October 28, 2011 Share Posted October 28, 2011 I originally installed v2012 using a trial serial number, which installs Designer + Renderworks. I've now since entered our own serial (for Architect + Renderworks) but get this message: The file cannot be opened because it requires a product that is not activated for the current serial number. Any ideas how I can stop this without a fresh reinstall? Quote Link to comment
Kevin McAllister Posted October 28, 2011 Share Posted October 28, 2011 Christiaan, See the "Fingerprinting" thread a few below this one. I suspect that's what may have happened. Kevin Quote Link to comment
Pat Stanford Posted October 28, 2011 Share Posted October 28, 2011 Make sure that you have removed any files installed with the trial version from your favorites. I agree with Kevin that it is probably part of the Fingerprinting issue. Quote Link to comment
visard Posted November 1, 2011 Share Posted November 1, 2011 I installed VW2011 and am getting the "file cannot be opened because it requires a product that is not activated... " error message each time the application is booted. Also get it when a file is opened. I have no favorites. Yes, I did make the mistake of loading the demo version. Is there a way to fix this? Quote Link to comment
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