MarkH1 Posted November 4, 2023 Share Posted November 4, 2023 Previously when the mouse cursor hovered over a button the description of the button would pop up, for a relative beginner I find this useful. Is there an on off toggle somewhere for this? Link to comment
Pat Stanford Posted November 5, 2023 Share Posted November 5, 2023 There is not supposed to be a way to turn them off. One suggestion is to got to Vectorworks Preferences and choose the Reset button in the bottom left. This will reset all of the preference to the defaults and you will have to reset them to what you like, but perhaps it will bring your tool tips back. I would couple that with a restart of VW and the computer. HTH Link to comment
MarkH1 Posted November 5, 2023 Author Share Posted November 5, 2023 Thank you for the suggestion, unfortunately it hasn't worked. Fresh install of Vectorworks or any other ideas? Link to comment
Pat Stanford Posted November 5, 2023 Share Posted November 5, 2023 The next four steps I would try are: 1. Run the Vectorworks Updater. Click the Advanced button on the right and choose the Repair option. See if this fixes it. 2. Move or rename your User Folder and restart VW. A new user folder will be created. See if running with the new user folder fixes is. If not, then delete the new users folder and restore your old one. 3. Boot into Safe Mode (Not sure what the Win equivalent is) and see if VW runs properly there. If it does, then it is likely that there is something else on your system that is interfering. 4. Uninstall and reinstall VW. Good Luck. Link to comment
MarkH1 Posted November 8, 2023 Author Share Posted November 8, 2023 Thanks for the help Pat. None of the above has worked. I have raised a ticket with support. Interestingly the tool tips appeared for the visibility button only. Everything thing works fine on V23. I will keep this updated. Link to comment
Steve Nield Posted November 22, 2023 Share Posted November 22, 2023 I have just installed 2024 on a new Macbook M3 and I am experiencing exactly the same problem. Please let us know what feedback you get from the ticket and with the new layout, it would be quite handy to identify some of the tools. Link to comment
Administrator JuanP Posted November 22, 2023 Administrator Share Posted November 22, 2023 @MarkH1 and @Steve Nield It seems to be an issue with Sonoma 14.1. Tooltips work fine in Sonoma 14.0. We are currently testing Sonoma 14.2, and the tooltips are working again. I couldn't find a release date for 14.2, I will keep you posted. 1 Link to comment
markdd Posted November 22, 2023 Share Posted November 22, 2023 I for one am delighted that the tooltips are not working - I have long asked for a way to turn them off.......! Link to comment
MarkH1 Posted December 13, 2023 Author Share Posted December 13, 2023 I can confirm all back working after updating to Sonoma 14.2. Thanks for everyone's help. 2 Link to comment
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