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Judah Warshaw

Vectorworks, Inc Employee
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Everything posted by Judah Warshaw

  1. Matt, I'm going to have to ask you to try a couple of things. If you do a clean install of VW 2008, and try to run the Plant Database, exactly what happens? If when you run it, there is a crash, there is something you can try. The plant database, as delivered in VW 2008, had a problem running on Leopard in locations outside the United States. If you go to your regional settings and set them the US and then trying the database again, what happens? You can make the change by going to System Preferences; International, choose the Formats tab, and change the Region to United States. The downloadable patch is specifically to fix this region problem. It is a known issue with FileMaker, and they made this update available to solve this issue. So we need to know what happens before applying the patch, and then what happens afterwards. Another question: Do you own a copy of FileMaker itself, and if so, have you made any changes there? If you don't own FileMaker, you can ignore this question. The main thing for now is to find out what happens when you start clean, and work from there. Let me know how this goes and then we can see how to move forward. Judah Warshaw Nemetschek North America.
  2. Hi Matt, Let's see if we can get this solved. When you copied over the new files, where did you copy them to, your user folder or the application folder? This can make a difference. When trying to launch from VectorWorks (or finder), from which folder is the program being launched from? What problem were you having in the first place? Did the database not run at all before adding the update? Be in touch and we'll see what we can do. Judah Warshaw Nemetschek NA
  3. Once you've added the new plant to the database, you need to generate a new plant list that includes it in order for it to show up in VectorWorks itself. Keep in mind that VectorWorks does not talk directly to the database for its information, but only to the various plant list files. These are not automatically recreated when plants are added or edited. Once you've added your plants, run a search on the criteria giving you the best selection of plants you would like for your current project, or based on any criteria you choose for general lists. The default lists were created based on category. Once you have the set of plants the you would like, create the plant lists using the File > Create Plant List menu item, and then go back to VectorWorks. Load the list with the name you just used and you should see you new plant there. About the Open VW Plants: That will run the plant database from the location chosen in the VW Plants Location dialog. If this is the first time running the database, you will be given this automatically. You will probably end up with at least 2 copies of the database on your system. One in the installed application directory, and one in your user folder (the default for where the database will be run from) or any workgroup folder defined. Once that location is esablished, both the VW Plants menu command and the button on the Get Plant Info dialog will run that copy of the database. Using the Explore button from the dialog will take you to the folder where the currently chosen plant list is located. This may not be the same location as that configured to run the database since plant lists will be gathered together from the user, workgroup, and application folders like other resources. So if you've never run the database before, the plant lists will load from the application folder, until they get moved to the user folder. As a quick aside: Do not try launching the VW Plants.usr file. The results are unpredictable. This is according to FileMaker's own documentation. To quote from FileMaker: "Important?:??Your users should start your solution by double-clicking the runtime application icon, not the primary file icon. Double-clicking the icons for the primary or auxiliary files might result in errors, depending on whether there are other copies of the runtime application on their hard disk. If your users have more than one solution on their computers with the same three-character extension and they double-click the icon for the primary file, the most recently installed runtime application is opened, which may not be the correct application for your solution?s primary file." I hope this covers what you need. If anything further is unclear, just drop a note and I'll try to help out. Judah Warshaw Nemetschek North America


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