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Gunther

Vectorworks, Inc Employee
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Everything posted by Gunther

  1. You should be able to open files created as far back as Vectorworks 8, in current versions of Vectorworks. I expect MiniCAD 6 and 7 files may open also.
  2. Are you using a workspace migrated from 2025 or a highly modified workspace in 2026? Just curious if you would see the same Smart Options display issue using a default workspace?
  3. We are interest in hearing if you have tried running Vectorworks 2026 Update 3 on a Windows Arm-based PC? -Did your installation run smoothly? -Did Vectorworks 2026 launch without issue? -What is the largest file you have opened? -What do you think of the performance and navigation within Vectorworks? Thanks for sharing your experience!!
  4. We are interest in hearing if you have tried running Vectorworks 2026 Update 3 on a Windows Arm-based PC? -Did your installation run smoothly? -Did Vectorworks 2026 launch without issue? -What is the largest file you have opened? -What do you think of the performance and navigation within Vectorworks? Thanks for sharing your experience!!
  5. In Vectorworks 2025, the dimension length appears as empty when adjusted and appears black in 2026. Thanks to @Tom W. for his bug submission. This would not affect when reshaping dimension lines, though you might want to try the following in regards to other graphic anomalies. Windows 11 has introduced custom graphics options for applications. Some applications may default to using onboard video and not the better graphics option. It should not be necessary to add Vectorworks to this listing, though it’s worth a try if Vectorworks graphics suffer from anomalies or performance. -Close Vectorworks if it’s running -Go to System > Display > Graphics -Browse to add the Vectorworks application file in question -Then choose Vectorworks from the list below, followed by clicking, “Options” -Choose the, “High performance” option and click, “Save” -Try Vectorworks again to see if graphics performance improves or if your graphical issues have gone away
  6. @Pat Stanford We have no new or existing reports of this issue with Hebrew text. With the font substitution issue on PDF Export also being new, they could be related. @Udi L Mann do you have a file you can share that reproduces the issue? It does not have to be the original file, if you're able to send us a smaller file that still shows the issue? You're welcome to message me the file through the forum also. Thanks both!!
  7. We have reported this issue to a 3rd party and awaiting a resolution.
  8. We've identified the issue and are working to resolve the slow selection with Lighting Devices in 2026 Update 2.
  9. Someone will be contacting you about this export @Henrique Lauer
  10. Thank you for the additional information and observations. I have not had an opportunity to review Publish and will have a look soon. Is Publish something that was working without issue also in 2026 Update 1 or you were seeing similar performance?
  11. @Henrique Lauer did you by chance see if other files were also slow navigating in Update 2? The item I've been chasing for hours also happens in Update 1, so not the same general slowness issue others are reporting. I've been able to open and navigate other customer files in the 500-800MB range in Update 2 without issue. On the surface, it doesn't appear to be a universal problem in regards to slow navigation. I do see a delay when selecting doors, in walls, in your file, though not in other files. When you experienced the slow navigation, do you recall if doors in walls were currently selected? One other item that is worth checking in the future is forcing Vectorworks to use your computer's higher end graphics. Windows 11 has introduced custom graphics options for applications. Some applications may default to using onboard video and not the better graphics option. It should not be necessary to add Vectorworks to this listing, though it’s worth a try if Vectorworks graphics performance does not feel optimal. -Close Vectorworks if it’s running -Go to System > Display > Graphics -Browse to add the Vectorworks application file in question -Then choose Vectorworks from the list below, followed by clicking, “Options” -Choose the, “High performance” option and click, “Save” -Try Vectorworks again to see if graphics performance improves or if your graphical issues have gone away
  12. We have duplicated the report from @LX1 and narrowed down the problem area. As of today, I have seen no additional information related to the issue.
  13. In regards to @Henrique Lauer report of overall lag, I'm still narrowing down the conditions and have a general idea. A little difficult to prove working with a 3GB file. It is not a black and white difference for me going back to Update 1 with your file. I'm curious, since downgrading back to Update 1, are you seeing improved performance Publishing/exporting files to DXF/DWG?
  14. It seems the missing layer are already assigned to Vectorworks Story Name - Site. If you change the, "Vectorworks Story Name" dropdown to Site, you will see the other layers.
  15. No, the log file I received from you should be okay. Thanks!
  16. @FuzzyDuckCan you compress and send your user log(s) to me in a private message? On Windows, -Close Vectorworks and save your file if needed -Go here: C:\Users\YOUR_USERNAME\AppData\Roaming\Nemetschek\Vectorworks\2026 -Compress the, "VW User Log Sent.txt" and "VW User Log.txt" file send those logs to me -Please indicate the time you noticed the issue On Mac, go here to retrieve the user logs: -Close Vectorworks and save your file if needed -On your keyboard press, Cmd + Shift + G -Type: ~/Library , then click ‘Go’ -Go to Application Support > Vectorworks > 2026 -Compress the, "VW User Log Sent.txt" and "VW User Log.txt" file send those logs to me -Please indicate the time you noticed the issue Thanks!
  17. I have a file from @Peter Pihlblad CT and able to see a difference in performance from 2026 update 1 that we are investigating.
  18. In regards to @Henrique Lauer we are not aware of a general performance issue. If you can provide more information about your hardware and provide a test file (private message) works, we'll investigate further. As for @LX1 Yes, we have seen other mentions in the area of Lighting Devices in another forum post. We received a report and file this morning, which has helped us duplicate the issue for debugging.
  19. @aheininen Sorry, another question. May I ask where you sourced the Lato font or could you provide us with the font? We would like to download and/or test with the same. Sending as a private message if okay too.
  20. Yes, we have other reports and our suspicions, though still difficult to duplicate for debugging. Try to avoid switching to another application, while in the middle of using a tool, like typing text and dimensioning, to see if it helps?
  21. Peter Vandewalle is correct, Vectorworks 2024 is not supported on Tahoe, macOS 26. https://forum.vectorworks.net/index.php/sysreq?platform=mac&contentId=operating-systems&version=2024
  22. @aheininencan you confirm what operating system you are using for the bug report? Thanks!
  23. I'm going to submit a separate bug for the most recent mentions (Tekton/Lato fonts) and link it to the original (Arial Font changing to Italic) bug I submitted previously. I'm seeing Futura changed to Italic also when exporting to PDF on the Mac and opening in Acrobat Reader.
  24. I'm seeing the same issue with a basic text block using Arial Narrow and exporting to PDF. I have reported a bug to engineering. One option for now would be to use the, "Rasterize text" option in the PDF export settings.
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