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Anna Guzman



Hello! I am having trouble loading a 3d symbol for a palm tree I have on my model. I chose an entourage plant symbol in 2d, got plant data for my schedule from the plant catalogo "cocos nucifera", and the data downloaded correctly. But when trying to copy symbol, an error message pops up saying "the symbol does not have 3d geometry". Can anyone help and point out what I'm missing or what I'm not doing correctly? I'm attaching screenshots of the steps I'm doing. Thanks!!!



Screen Shot 2019-11-06 at 16.30.46.png

Screen Shot 2019-11-06 at 16.30.50.png

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It looks like you are selecting the 3D from the 2D elevation library - the images are the same, but behave differently. Instead, you need to use the images from the 3D Image Props libraries.


Good luck!

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Thanks Tamsin, but is there a way to use the 2D elevation images as image props, and create a symbol from that image prop to use as a 3D symbol? That's what I'm trying to do, I also tried to choose a 3d symbol directly for the plant but the ""the symbol does not have 3d geometry" message keeps popping up.

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