Message Centre Crashes VW

[Jim Smith 323]

Every time I choose the Message Icon, VW starts to open said dialogue box then promptly freezes. Anyone else get this issue?

[JuanP 510]

@Jim Smith any chance that the message center window is opening/hiding at one of the lower corners of your screen?  Changing the focus and giving the appearance of VW freezing?  

 

 

If this is not the case, have you try rebooting your computer?

[Jim Smith 323]

See next post

 

Edited August 13, 2019 by Jim Smith

[Jim Smith 323]

@JuanP Thanks,  I'm pretty sure the programme is frozen. Attached is a screen shot, the first time today was soon (less than an hour) after my morning restart. I just know not to use the icon, but sometimes forget.

Edited August 13, 2019 by Jim Smith

[JuanP 510]

@Jim SmithI have not been able to reproduce the issue. However, I managed to make Vectorworks crash once by clicking multiple times in the icon, using Mac OS 10.3.6 but not in any of the latest OS's. Reporting the issue to R&D. 

[Jim Smith 323]

@JuanP Thanks Juan!

[Jim Smith 323]

I just noted that I had a message, & thought I would try it since I updated with the latest SP (two weeks ago?) and the programme no longer freezes up. So just in time for VW20 this bug is resolved! THANKS!