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A.D.K.

Lighting Instrument Maintenance zeroes some data fields

Question

When I run lighting fixture maintenance, it appears to overwrite fields that have been manually added to the Lighting Device Parameters, or custom records.

 

It does not appear to matter whether the field is text or a number, and/or whether it has a default value.

 

Is this expected behaviour?  It kind of smells like it's resetting anything that isn't in some invisible lighting device record.

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2 answers to this question

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Make sure you are running the latest service pack. There were some issues in this area that were fixed by service packs. If you are still having issues please post your file or send it to tech support so we can investigate.

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Posted (edited)

Latest service pack yes@klinzey .

 

Where do I "send to tech support", please?

 

Edit: never mind, found it.

Edited by A.D.K.

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