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ssinclair

second screen display issue

Question

Hello

 

I have an issue with my laptop not displaying the 3d image if I'm using an external monitor (please see attached image). if I unplug the monitor it displays natively on the laptop fine.

 

What settings do I need to change to fix this issue??

 

 

second screen.jpg

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Hi @ssinclair - you might get a better response to your query if you repost in General > Troubleshooting.

 

Or @Jim Wilson might move this for you and answer the question!!

 

In which case if you could give him a 👍, he'd like that - as he doesn't get many 😂

 

Edit:

Moved to Troubleshooting by Jim.

Edited by Gadzooks
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On 1/22/2019 at 8:49 PM, ssinclair said:

What settings do I need to change to fix this issue??

 


Reply back with the following from that machine please, with the monitor plugged in:
 

 

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No worries I am out of the office until Tuesday so will do it when I get in. without the external monitor I get this

 

 

display with no monitor.png

DXDIAG with no monitor.png

Edited by ssinclair

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