seokage Posted December 30, 2011 Share Posted December 30, 2011 hi i was wondering if anyone can help recently my vectorwork rendering starts to malfunctioning whenever i try render bitmap it will sometimes render fine but some other times eventho im rendering the same thing it rendered well before it will just shut down the computer. im not sure whats wrong with it, the file doesnt seem to be corrupt, as i tested if other computers can render (took the file to uni and rendered it on the uni computers and they all rendered fine) i ve just formatted my computer and reinstalled window and new version of vectorwok (2012) and its still having the sam problem of pc switching itself off in mid render. also vectorworks running really slow and jittery as well every single action happens few seconds after will be great if you guys could help. spec for my compouter window7 proffesional amd phenom 9550 quad core processor 2.20ghz 4gb ram 64 bit operating system uses vectorworks 2012 Quote Link to comment
IanH Posted December 30, 2011 Share Posted December 30, 2011 Sounds like your computer has a hardware problem that rears its ugly head when the computer is stressed. Likely to be memory or CPU rather than something like graphics card, or maybe some form of thermal malfunction. Suggesting running a diagnostics program that will stress the hardware. Also, did you ever see it shutdown and if so was it the bsod? You can also look in the event log files to see if anything odd is in there. Quote Link to comment
seokage Posted December 30, 2011 Author Share Posted December 30, 2011 hi oh i really hope thats not the cause of the problem.... i really dont know anything about computer n computer hardware.... i jsut sort of opened the computer up and hoovered out all the dust, someone said it might be due to over heating how do i test and dignose which hardware is the cause of the problem?? also when it shuts down it just shuts down all of a sudden. no blue screen or not responding. just shuts down in mid-render ps when i was hoovering the computer i pulled out big fan on the mother board (not quite sure what it is so ill describe it, it was a 6cm x 6cm fan on motherboard and i lifted it up to suck out all the dust and underneath that fan theres a silver chip thingy which i think is the processor. and in between that chip and the underside of the fan theres some weird grey stuff which looks like a thin layer of plastic is melted there.... thanks for your help Quote Link to comment
grant_PD Posted December 30, 2011 Share Posted December 30, 2011 That doesn't sound good. If you can, I'd take it in to a computer repair shop and have them look at it. You may have fried something that's not supposed to be fried. Quote Link to comment
seokage Posted December 31, 2011 Author Share Posted December 31, 2011 strangy thing is everything else works perfectly fine like photoshop, call of duty, autocad etc. its jsut the rendering work thats making my computer to shut down. so i dont think i fried anything... altho yes that molten plastic sandwiched between the cpu chip and its cooling fan is a bit dodgy... i just did a complicated render with my coputer opened up on my desk full ventilated. and it successfully rendered it. does this mean its because of over heating??? also vw2012 is still running really slow and lags alot, takes few seconds to actually clock and draw a simple rectangle. shall i just downgrade it to 2011? because it didnt have that problem on 2011 (tho it was running on vista ultimate 32bits then. i have now upgraded to window7 and vw2012) thanks for your help guys much appreciated. keep them coming please!! Quote Link to comment
IanH Posted January 1, 2012 Share Posted January 1, 2012 Can I politely suggest getting a friend or colleague (or a PC repair shop) who knows what they are doing to try and sort the problem. It sounds like by "jsut sort of opened the computer up and hoovered out all the dust" you probably caused all sorts of problems, especially with the CPU heatsink/fan when you "lifted it up to suck out all the dust". That would be the critical CPU cooling fan and by dislodging it and revealing "some weird grey stuff which looks like a thin layer of plastic is melted" you have damaged the cooling of the CPU. NB the "weird grey stuff" is a thermal compound which helps create a good thermal bond between the processor and the heatsink/fan. It needs to be applied carefully and thinly otherwise the thermal characteristics of the CPU/heatsink will be affected which I suspect is what you have done. The cooling of many PC's are designed to work efficiently when the case is closed. Running with the case open will affect the flow of air through the unit which may reduce air movement over critical parts which will then overheat. As for why rendering is causing the problem and things like "photoshop, call of duty, autocad etc" do not is that rendering is highly CPU dependant and will continuously stress the CPU and memory for extended periods of time. Quote Link to comment
Kizza Posted January 3, 2012 Share Posted January 3, 2012 there is a utility out there called "memtest" - it's free and will test your memory (RAM). I think you burn it to a disk, leave disk inserted and reboot. Then it will do it's thing. Best to let it run overnight as well as it takes some time. Quote Link to comment
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