verdancedesign Posted November 13, 2009 Share Posted November 13, 2009 Is anyone else experiencing a crash upon selecting File>Import>Import PDF... ? Upon selection there's a few seconds of delay, the infamous spinning beach ball (no dialog box or anything else), then VW quits. I have repaired permissions and reset application settings (per the Mac OS prompt). Crash seems to happen in all workspaces, and seems to only affect PDF imports, not other file types. Thanks in advance for any insights. Quote Link to comment
Ray Libby Posted November 13, 2009 Share Posted November 13, 2009 Do you have Acrobat pro installed? Quote Link to comment
bcd Posted November 14, 2009 Share Posted November 14, 2009 HI John, I had this issue. There is a fix if you email Juan for assistance. Juan Almansa Quote Link to comment
Ray Libby Posted November 14, 2009 Share Posted November 14, 2009 What is the fix? Quote Link to comment
michaelk Posted November 14, 2009 Share Posted November 14, 2009 I had the same problem right after 2010 came out. http://techboard.nemetschek.net/ubbthreads/ubbthreads.php?ubb=showflat&Main=26943&Number=130679#Post130679 The fix is contacting Juan. He sent me a new application w/ the bug fixed. I thought SP1 would have fixed it. But maybe not. hth michaelk Quote Link to comment
verdancedesign Posted November 15, 2009 Author Share Posted November 15, 2009 (edited) Thanks, all. I had searched these forums for 'PDF crash 2010' but hadn't seen michaelk's thread. I've emailed Juan and will report back. (BTW Ray, I'm running Acrobat 9 Pro ? any known conflicts there?) Edited November 15, 2009 by verdancedesign Quote Link to comment
Ray Libby Posted November 16, 2009 Share Posted November 16, 2009 I think I remember some conflict once with an older version of Acrobat Pro being installed after Vectorworks. Quote Link to comment
verdancedesign Posted November 17, 2009 Author Share Posted November 17, 2009 Okay! Fixed my PDF import crash by installing the "new" SP1 - downloadable as of last weekend at http://www.nemetschek.net/downloads/ServicePack.php?major=2010&servicepack=1 Thanks, Juan! Quote Link to comment
Administrator JuanP Posted November 17, 2009 Administrator Share Posted November 17, 2009 This fix is just for customers using a 2010 E-series license. Thanks, Juan P. Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.