Accessories not showing in section viewports

[DearAlexJohnson]

having an issues (at least I think its an issue), unless an accessory such as a hook clamp is baked into the fixture it isn't showing in a section viewport, I have checked the usual boxes such as infinite depth but nothing seems to fix it, I'm now not seeing some fixtures that have accessories added to them. I have attached some images for reference, any help would be greatly appreciated.

[Scott C. Parker]

@DearAlexJohnson would you please post a small sample file with a couple of your lights with attached accessories? Perhaps just copy and paste one of your hanging positions with a bunch of units into a new drawing.

Thanks, Scott

[Scott C. Parker]

Also, double-check that all the needed layers and classes are turned on in the viewport overrides. Some of your accessories could have internal classes you don't know are turned off.

[DBLD]

Hello

 

I am having a similar issue where the fixture has a clamp (edit 3D from Resource Manager), but aren't showing them when put on to the plan. They do however show in some of the Graphic Legends. I have every class and design layer turned on.

 

I am on version 2023 SP7.

 

Edited October 6, 2023 by DBLD

[Scott C. Parker]

On 10/6/2023 at 1:17 AM, DBLD said:

I am having a similar issue where the fixture has a clamp (edit 3D from Resource Manager), but aren't showing them when put on to the plan.

Would you please post a sample file?

[DBLD]

Thanks Scott, I just DM'd you the file.

 

Thanks!

[Steven Morgan]

Try converting the accessories to geometry instead of a symbol. I've noticed if I have 2 clamp symbols they will disappear on me. 

[Scott C. Parker]

I've filed a bug report on the lack of seeing clamps when more than one is included in the library symbol. As Steven mentions, changing the symbols to geometry should have them appear visually.

[DBLD]

It seems that even one clamp isn't visible if it is inserted as a symbol. I converted it to a mesh and it came good.

I 3D edited a lighting fixture and added a clamp (rather than add it as an accessory). It wasn't visible once I exited the 3D edit window so I converted it to a mesh and it can now be seen.