Jump to content


  • Content Count

  • Joined

  • Last visited

Everything posted by DBLD

  1. Hello I am having trouble with Vision 2019 on Windows 8.1 64 bit. When I open the software I get the splash screen and then the program closes. I have tried running in administrator mode, my graphics drivers are up to date and am running SP1. I had the same issue on SP0 but Vision 2018 worked fine. Is there any known issues with Vision 2019 on Windows 8.1? Cheers, Dan
  2. @Robert Janiak I think the issue with the laptop I am trying to use is the lack of a proper graphics card. Version 2018 worked on it but I guess the graphics requirements are higher with the new version. I will have to stick to my desktop computer for now.
  3. Hi I feel that it would be really good for Vision to use the same keyboard shortcuts as Vectorworks which would make moving between the two softwares more seamless. Cheers, Dan
  4. Hello Firstly, is this the best place to report bugs? Secondly, I have a rig of GLP X4 XL's and some of them are visualising with a hard edged beam and some with a soft edge. Also there are a number of them that are a slightly different colour. The colour being driven from the console is definitely the same across all fixtures. Cheers, Dan
  5. Where about do I contact technical support to get access to JIRA? I can't find a link on the JIRA site, is it somewhere on the Service Select site?
  6. Occasionally a light will not respond correctly or not at all. Currently I am experiencing this issue with one Mythos in a rig of 16. I occasionally lose control of the zoom. The way I have fixed it is by changing the address of the fixture in Vision and on the console. I have tried many things below to try and figure out what is going on and none have fixed the issue: - Tried it on two different consoles (MA2 and Chamsys) to confirm that the issue isn't the console - Have re-Sent to Vision from VW - Have deleted the fixture in VW and replaced with same fixture, same address etc and re-Sent to Vision - Have tried different fixture modes in VW and on the console, re-Sent to Vision - Copied a working fixture, changed the address and re-Sent to Vision It is only when I change the address within Vision or VW and also on the console that it begins to work. This may happen a few more times over the following days, each time it is the same light and I have to choose an address I haven't used before. If I go back to one of the original addresses (that stopped working) it simply doesn't work, either doesn't zoom or doesn't come up at all. I have confirmed there is no clashes in addresses. A similar issue has happened with a GLP X4 Wash where it wasn't outputting blue, the other 3 were. I checked all the things above, different console, fixture modes, deleted the fixture and replaced it, copied a working one, even address a working one to the non working address- the working one worked on that address but the non working one didn't. It seems that certain fixtures at certain addresses get tainted so they can't be used any more.
  7. @LJ TMSI recently ran into a possibly similar issue with a GLP GT-1, where clearing the console wouldn’t reset the animation wheel back to open, but after a while of playing I was able to rotate it so that it stopped in the open part of the wheel. This issue was distinctly different to the original issue I experienced in this post.
  8. @bbudzon No issues so far from my end! This release has fixed so many of the issues I had from previous versions and it has save me a lot of time in terms of troubleshooting etc.
  9. I am very impressed by the improvement 2019 has over the other releases!
  10. That is excellent news. I will be using Vision quite a lot over the next month or two so I will update to 2019 and will let you know how I go. Cheers
  11. Hello Is there a way to save the global properties such as ambient light, volumetric amount, bloom strength etc so that every time I run Send to Vision I don't need to adjust these settings? They reset to their defaults every time I import from Vectorworks. Cheers, Dan
  12. DBLD

    GLP GT-1

    Hello I am using a rig of GLP GT-1's. I have downloaded the latest GLP fixture library from Service Select but when using this fixture it does not have a fixture mode to use in Vision. Can anyone help with this? Cheers, Dan
  13. I find myself switching between Vectorworks and Vision quite often. Particularly when coming up with a new design or concept, so the ability to quickly and easily do this without losing saved views and global properties is a must. Also when coming across the problem of fixture addresses stopping working there is often a bit of back and forth to find an address that works. The most ideal situation would be for Vision to be built in Vectorworks, so there is no application switching and any update that is made in Vectorworks is automatically updated in the visualiser.
  14. DBLD

    GLP GT-1

    Hey guys Just to update, I have run Update Libraries within Vision and while running Vision as administrator in Windows and it is still missing. Cheers, Dan
  15. DBLD

    GLP GT-1

    Hi Rob I have run the Update Vision and Update Library commands within Vision and still the same issue. Could this be because I can't get the GT-1 fixture library in Vectorworks? Cheers
  16. DBLD

    GLP GT-1

    Thanks Rob, I will give that a go. Cheers
  17. Hello I am having some issues with the fixture library. I am trying to use a rig of GLP GT-1's in Vectorworks and Vision, there are two issues here. The first issue is the GT-1 does not appear in the fixture library but it is in the GLP package found in the Service Select download section of the website. If I download this package and copy it to the Objects - Ent Lighting Instruments folder replacing the original GLP.vwx file the GT-1 does not appear in the library. If I open the GLP.vwx file I downloaded it contains the GT-1. Why is the fixture in the file but does not appear if I copy the file to the Objects - Ent Lighting Instruments folder? A workaround to this is to open the GLP.vwx file alongside the document I am working on, go to Resources and import the fixture from the GLP.vwx file into my document. This imports the fixture to the document I am working on but it is missing a fixture mode to use in Vision. Can anyone help with either of these issues? Cheers, Dan
  18. DBLD

    GLP GT-1 fixture library

    Ah yes, perhaps you are correct. I am in Australia. Can anyone from Vectorworks confirm that might be the case?
  19. DBLD

    GLP GT-1 fixture library

    Hi Mark Thank you for your tips. Unfortunately both those things are enabled. Strangely my list of Service Select fixtures is a lot shorter than yours.. And this is the list of GLP fixtures I have which is in the Vectorworks Library as opposed to the Service Select Library. Cheers, Dan
  20. Ah, I didn't try restarting Vision. Good to know. Cheers, Dan
  21. @bbudzon I have emailed you. Cheers, Dan
  22. No worries. I will share my Vectorworks and Vision files with you. What is the best email address for this to send you a Dropbox link? I will also contact techinical support. Cheers, Dan
  23. DBLD

    DMX Controls

    I looked in Vision Help and I can't find anything about saving cameras to numbers 1-9. Can I just not see it?
  24. Hello Could you please explain how the DMX controls work in DMX>DMX Controls. I have patched the channels on my console but they don't appear to do anything. Cheers, Dan
  25. The ESC layer thing as been good and it has cut down on the number of times I have to readjust some of the global parameters. However, I often still lose the saved cameras and global parameters. It seems to reset the parameters and saved cameras. Also, when I delete the layer with the lights in it, the models of the lights disappear but the beams are still present, which means they are still patched. If I then remerge an updated esc from vectorworks (with for instance the mode of a light changed or an address updated) I end up with duplicates in the patch- every light is patched twice. Am I doing something wrong here? Cheers, Dan


7150 Riverwood Drive, Columbia, Maryland 21046, USA   |   Contact Us:   410-290-5114


© 2018 Vectorworks, Inc. All Rights Reserved. Vectorworks, Inc. is part of the Nemetschek Group.