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  1. Hi Pete. Just a fui, that didnt work, thankfully I had a full VW24 sp2 install which i reinstalled and then updated back to 3.1 which is working fine. I'll just wait until I see news of sp4 being fixed or sp 5 coming out. Cheers
  2. Hi Peter. Cheers for replying so quick. Has any of that worked or are you waiting to hear back?
  3. @Peter Neufeld. Hi Peter. Have you found a soloution to this, as mine is doing the same. Cheers
  4. Thanks Matt, This is what I got. Helpfull? Cheers Description Faulting Application Path: C:\Program Files\Vectorworks 2023\Vectorworks2023.exe Problem signature Problem Event Name: APPCRASH Application Name: Vectorworks2023.exe Application Version: Application Timestamp: 6409adb5 Fault Module Name: ArchitecturalObjects.vlb Fault Module Version: Fault Module Timestamp: 6409a852 Exception Code: c0000005 Exception Offset: 00000000001e7fe9 OS Version: 10.0.22621. Locale ID: 5129 Additional Information 1: 2113 Additional Information 2: 2113603821582a3d660df2f49063ea50 Additional Information 3: c7dd Additional Information 4: c7dd841dd5e5aed8da245911d275277d Extra information about the problem Bucket ID: 701edfab5170c9c771efa863db91165f (1292436764917569119)
  5. Hi Matt. Do you have a link on how to create a crash log and I can send you one as it does it evrytime for me. Cheers
  6. Hi Matt. Yep, those are the exact steps. Hmm, must be something my end then. Cheers
  7. HI Matt. Goto the window tool, Not the WINDOOR one, but the specific window one. Mines in the Building Shell tool sets and is grouped with windoor, draw windoor objects, door, window Select General tab on the side - Configuration setting (at the bottom) - select custom in drop down menu - click Custom Configuration Options.. button that apperas below. That causes my vectorworks to crash regardless if its a new file or an existing project Cheers
  8. This is also happening to me as well, but I dont get a warning window, VW just stops and then closes. The custom window option has always been a bit buggy in my experience but this is a new one to me. Anybody out there that can help? Im using Vectorworks 2023 SP4 Cheers
  9. Thanks for the reply. I seem to have done everything you have mentioned but I take another look and double check everything again. Cheers
  10. Im putting the model into a 3D aerial perspective, then selecting all objects, then file - export - export web view (3D only)
  11. Good Day all. Has anyone had much experience exporting a 3D model so a client can view it through their browser? I think Im following the basic guides correctly but finish up with a mostly white 3D model with only a few of the textures showing, and all the image props are just solid crosses? Any ideas or directions to a good tutorial to look at would be much appreciated. Cheers
  12. Just curious but what happened between VW 2018 and 2019? Did the program just become more intensive so a dedicated card was needed?
  13. Hi Ben. Mine was a very simple fix as I had plugged one monitor into the graphics card and the other into the motherboard, and it was the mother board one that was causing this issue. Plugged both into the graphics card and it fixed it. However, I have since been contacted by the local distributor tech office, saying that since a Jan / Feb windows update other users had been experiencing the same issue, which wasn't caused by where the the monitors are plugged in. Unfortunately, if both your monitors are plugged into the graphics card, I dont have an answer for you. All I can say is that the powers that be are aware of the issue and are hopefully trying to sort it out as it is a bit of a game breaking bug. As a side note I think I have had more issues with VW19 than any other version of VW which is saying something. Im still using VW18 for some projects as Im reluctant to advance any on VW19 for fear of finding something else. If Im contacted again I'll add to this post, with any news. I hope you get it sorted. Cheers
  14. Im just reasking this question as I havent seen that many people with the problem therefore any solutions. Im not sure if its an issue with my computer but it makes VW 19 unusable, so its a major issue for me. It happens every-time i use the fly over tool. Cheers Edit. A bit more info. It appears to happen only when i use the flyover tool in a rendered mode. If i use the flyover tool in wireframe, its fine.
  15. Has this issue been resolved somewhere? Finally got to download and use 2019 version, went to use the flyover tool and was greeted with this..
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