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HannahB

Vectorworks Student Account

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Hi, 

I have just created a student account for vector works.

 

I have downloaded and installed the software, but when I try to open it, it requires an activation which consistently fails, with the error - ‘vector works cannot be activated because your serial number is not recognised by our server’. Would you be able to advise me as to why this is an issue? 

 

Thanks!

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Hi,

Contact Vectorworks.

Please bare in mind that everything you create in the Vectorworks version for students can not be opened in the commercial versions.

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Hi Gerard, 

 

Thanks for getting back to me so quickly, I contacted vector works yesterday and am waiting for a response. 

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Good morning Hannah. The tech team will get back to you when the office opens at 9. Meanwhile, do check that you have exactly copied the serial number - if you used Copy and Paste, make sure you didn't accidentally also pick up a space or additional character.

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