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Alicia Montero

Blue Glitch when moving cursor

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I have recently downloaded the free educational version of Vectorworks 2019 for PC. The screen flashes blue whenever I move the cursor after drawing a line. I can't think of an intentional reason why it might do this and I have redownloaded the programme to see if it was just a problem with the download. Has anyone had the same problem and know how to address it?

Many thanks 

screenshot of vectorworks.jpg

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This is almost always related to the graphics hardware on your machine. Please reply back with the following and I can take a closer look:

 

 

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i just upgraded to 2019 and i have the same blue screen flashing issue - is there a fix for this?

 

Intel HD Graphics 530 

DxDiag.txt

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3 minutes ago, carl said:

i just upgraded to 2019 and i have the same blue screen flashing issue - is there a fix for this?

 


It looks like you have that Intel integrated card, as well as a dedicated Nvidia GPU that should be being utilized instead. These steps should let you force Vectorworks to use the superior GPU:
 

 

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On 11/10/2018 at 9:59 PM, Jasmine flores said:

I am also having this problem. 

 

DxDiag.txt


it looks like this machine (Inspiron 5570 from what I can tell) only has an integrated Intel graphics card which is below the minimum specifications needed to run Vectorworks. You MIGHT be able to get back normal function by going to Tools > Options > Vectorworks Preferences > Display > Navigation Graphics and setting it to Best Compatibility, worth a try.

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4 hours ago, Boris said:

I have the same Problem:

 

DxDiag.txt


Your issue looks to be one that can be fixed by doing the following to set the dedicated GPU for use in Vectorworks, your machine is currently using the Intel GPU:
 

 

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Posted (edited)

Also having this issue. I have an AMD RADEON display adapter. I would greatly appreciate any help!

DxDiag.txt

 

EDIT: The best compatibility fix given to JASMINE FLORES above seems to have solved my issues. However, I am curious if there is a way to use my Radeon?

Edited by RKilpatrick
Adding addition information to post.

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