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LamperDave

Crash SP2: Align and distribute item tool with Lighting Devices

Question

 

Hey Folks,

My Vectorworks 2017 SP2 will immediately crash when

I use the Align and distribute item tool.

Working with lighting fixtures.

 

No problems with SP1

Spotlight

Windows 10, new Alienware.

Any Ideas?

 

Thanks,

David

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4 answers to this question

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Confirmed, looks like support already filed a bug on this: VB-137989

 

Moving to known issues and adding this thread to the case.

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Make sure to contact tech support directly, I hear there is a workaround available in the form of a plugin while we await a service pack to fix it.

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Start by closing Vectorworks if it is open.

 

I was having the same issue and when I contacted Tech Support today this is what Alexander said. (I would post the plug in but that file extension is not allowed) 

He was very quick with the email response containing the modified plug in attached and my Align and Distribute bug is now fixed!

Thank You Alexander!

 

 

Quote

"Go to the following location on your machine:

(On Mac) > /Applications/Vectorworks 2017/Plug-Ins

(On Windows) > C:\Program Files\Vectorworks 2017\Plug-Ins

 

In this location, you will need to delete the following file:

Align and Distribute Items.vst

 

You will find a new copy of this plugin attached. Once the other one is deleted, place the new attached copy into your plugins folder, launch Vectorworks, and the issue should be fixed. This issue will hopefully be in SP3, but for now the revised plug-in will work.

 

Thank you"

-- 

ALEXANDER SAGATOV

TECHNICAL SUPPORT SPECIALIST

 

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