LamperDave Posted December 1, 2016 Share Posted December 1, 2016 Hey Folks, My Vectorworks 2017 SP2 will immediately crash when I use the Align and distribute item tool. Working with lighting fixtures. No problems with SP1 Spotlight Windows 10, new Alienware. Any Ideas? Thanks, David Quote Link to comment
0 Vectorworks, Inc Employee PVA - Admin Posted December 1, 2016 Vectorworks, Inc Employee Share Posted December 1, 2016 Confirmed, looks like support already filed a bug on this: VB-137989 Moving to known issues and adding this thread to the case. Quote Link to comment
0 kpbyrnes Posted February 15, 2017 Share Posted February 15, 2017 Any updates on a fix for this? Thanks! Quote Link to comment
0 Vectorworks, Inc Employee PVA - Admin Posted February 15, 2017 Vectorworks, Inc Employee Share Posted February 15, 2017 Make sure to contact tech support directly, I hear there is a workaround available in the form of a plugin while we await a service pack to fix it. Quote Link to comment
0 LVLDME Posted February 16, 2017 Share Posted February 16, 2017 Start by closing Vectorworks if it is open. I was having the same issue and when I contacted Tech Support today this is what Alexander said. (I would post the plug in but that file extension is not allowed) He was very quick with the email response containing the modified plug in attached and my Align and Distribute bug is now fixed! Thank You Alexander! Quote "Go to the following location on your machine: (On Mac) > /Applications/Vectorworks 2017/Plug-Ins (On Windows) > C:\Program Files\Vectorworks 2017\Plug-Ins In this location, you will need to delete the following file: Align and Distribute Items.vst You will find a new copy of this plugin attached. Once the other one is deleted, place the new attached copy into your plugins folder, launch Vectorworks, and the issue should be fixed. This issue will hopefully be in SP3, but for now the revised plug-in will work. Thank you" -- ALEXANDER SAGATOV TECHNICAL SUPPORT SPECIALIST 1 Quote Link to comment
Question
LamperDave
Hey Folks,
My Vectorworks 2017 SP2 will immediately crash when
I use the Align and distribute item tool.
Working with lighting fixtures.
No problems with SP1
Spotlight
Windows 10, new Alienware.
Any Ideas?
Thanks,
David
Link to comment
4 answers to this question
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